Resume of QA Analyst

Title
QA Analyst

Primary Skills
QA tester, engneer, analyst

Location
US-IL-Rolling Meadows (will consider relocating)

Posted
Jul-25-08

SUMMARY
• More than 10 years of diversified experience on software verification and validation, quality assurance.
• Extensive experience in testing business applications in Web and Client/Server environment.
• Testing responsibilities included creating and modifying test cases, record and analyzing test results.
• Extensive experience in System Testing, Regression Testing and User Acceptance Testing.
• Strong experience in testing applications with Manual and Automated methodologies.
• Experience in using automated testing tools (Test Director, QTP, Quality Center, and WinRunner)
• Tracking and reporting defects through the Test Director to help developers resolving issues.
• Ability to write SQL script retrieving data from database to check the value accurate in GUI fields.
• Extensively used MS-Office products for writing all necessary documents in the testing process.
• Experience on Full Project Life Cycle development and knowledge of Capability Maturity Model (CMM)
• Excellent communication and interpersonal skills.
• Experience in Distribution, Insurance, Order, Financial, Firmware, and Configuration applications.
• Test applications using .Net C#, ASP, Java, J2EE, C/C++, VB, XML, Oracle, SQL server technology

EXPERIENCE
August 2007 to 2008 Motorola, Inc. Libertyville, Illinois
QA Analyst
TraVersal project is a Web application to apply components with features to mobile devices. The phone service providers usually request producers to provide a group of features to a certain area of cellar phones. The customer can use the software to configuring features and upload them into mobile devices.
Responsibilities:
? Closely worked with customers and developers, wrote test cases covering all features as required.
? Ran test scripts, recorded issues and tracked defects in Quality Center. Also participated in UAT.
? Follow quality control process, monitored fixing progress, reported and analyzed test results,
? Used automation tool to do regression tests, wrote VB scripts to create automatic test mechanism.
Environment: .Net, C#, XML, Web Service, Linux, Oracle, Quality Center, VBScript, and QTP.

September 2006 to August 2007 Philips, Inc. Rosemont, Illinois
Quality Engineer
The Equos project was a wireless lighting control system for office buildings and supermarkets. The software could program the lights to do turn on/off, dim down/up, group/divide, sensor to action or daylight, automatically. It could save material, energy, and labor. The automatic schedules increased facility safety.
Responsibilities:
? Organized test activities, created test document format, and wrote test plans and test cases.
? Created Traceability Matrices to verify all functions are performing as documentation required.
? Ran test, recorded bug, tracked defect, assigned issue to developers for fixing, and analyzed quality.
? Participated in firmware program, and network monitoring. Set test environment with TCP/IP,
Environment: C/C++, ASP.Net, XML, Embedded software, Window Mobile, and Zip-Bee.

September 2000 to September 2006 Motorola, Inc. Arlington Heights, Illinois
Project Three
2004-2006 Configure to Order project QA Analyst -- Test Lead
The project was a business application in Web. The software helped customer to make a template of configuration for ordering. The orders could be approved by account managers and financial officers online and sent to process center. The project helped reducing process time seventy percent.
Responsibilities:
? Contacted customer, reviewed requirements, created test plans, and organized resource.
? Defined test scope, coordinated test activities, assigned tasks, scheduled time, and checked status.
? Hosted weekly meeting, checked progress, tracked defects, analyzed test results, and wrote report.
Environment: ASP.Net, VB.Net, C#, Window XP, TestDirector, Microsoft Project, Visio, Power Point
Project two
2002-2004 Configuration project QA Engineer
The project was a configuration application. The software automatically configured station products, such as GSM, CDMA, GPRS, and UMTS. After user entered their requests into system, the appropriate parts and quantity as a model would be selected and listed. All parts were guaranteed to be perfect assembled.
Responsibilities:
? Wrote test scripts, ran the test scripts, verified the functionality of models working as required.
? Wrote SQL script as needed to validate the correction of parts lists and their quantities.
? After verification and validation, recorded test results, traced defects, verified issues fixing status.
Environment: Java, Oracle Application, UNIX, Network Protocol, SQL, Microsoft Excel
Project one
2000-2002 Order to Cash project Test Engineer
The project was a delivery and financial system for producer from taking order to financial office receiving cash. The system made the whole order processing automatically. The order cycle was reduced from 60 days with original manual processing to one week. The high productivity increased product market share.
Responsibilities:
? Wrote test plans and cases for Pricing and Quote functions of the system.
? Ran integration test, system test, and regression test for the functions and system.
? Used issue tracking tool to provide real-time feedback to developers, also created automatic test.
Environment: Java, J2EE, UNIX, Oracle Database, TestDirector, and WinRunner.

February, 1997 to September, 2000 Allstate, Inc. Northbrook, Illinois
1997-2000 Agency Desktop project Software Developer
The project was developed for insurance agency and customers. Agent or customer could quote, purchase policy, pay premier, and claim accident online. The software was used nation-wide, increasing the sales about twenty percent, saving sales labor about thirty percent.
Responsibilities:
? Reviewed requirements, defined and design functions, participated in setting development standards.
? Coded the quote function, did unit test and Peer Reviews to group developments.
Environment: VB, C/C++, ASP, SQL Server, SQL/Plus, DB2, Object-Oriented technology
1997 Distribute Leads project Application Professional
The project was to buy leads from third party to distribute them to the local agency. The agents loaded the leads with this software to initial new customer and traced existed customers for increasing the sales.
Responsibilities:
? Defined the leads scope, designed user interface, and wrote codes to user interface side.
? Coded the distribution functions, ran unit test, and participated in customer accept tests.
Environment: Visual Basic, ASP, Front Page, SQL server, Client/Server

January 1996 -- February 1997 Caterpillar Inc, Peoria, Illinois
Software Engineer
The project was a global distribution system. It allowed customers to order and receive delivery of over 10,000 parts. This software could guarantee the correct parts were delivered to customer on time.
Responsibilities:
? Participated in coding and test script reviews, joined user interface usability design
? Coded forecast functions, ran unit test, and participated in end-user training.
Environment: C/C++, OS/2, module and user interface design, DB2, SQL, Client/Server application

Education
Master of Science in Computer Science - February, 1996
Illinois State University, Normal, Illinois
GPA: 3.75/4.00

Certifications
See above


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