Accomplished project manager and business analyst with extensive experience in product management, software development and network implementation. Strong analytic & people-management skills. Specialist at communication between technical and non-technical teams.
Cross-functional team management Project management Product management & development Budget analysis, forecasting, & development Staff development Sales support & presentations Communication skills - concise E-mail; executive summaries; public speaking
Requirements analysis & documentation Process analysis & design Software design & development Data analysis & design Quality assurance & testing Java, C, C , Visual BASIC, Visual BASIC for Applications MS Office; Excel and Word power user Fast learner
January 2003 to Current Verizon Columbus, Ohio Program Manager
Lead cross-functional, multi-national teams to implemented new services and supporting hardware in Verizon's worldwide networks. Confirm requirements, create & manage project plan, sponsor meetings, identify & resolve problems, report status, confirm operational readiness, deploy equipment, obtain final approvals, release to production.
Managed 3 projects over 4 years implementing the initial and subsequent versions of remote access services for dial and broadband customers. Deployed nodes in US, Europe, Australia, Hong Kong, Singapore & Tokyo. Managed 4th project to decommission the first version of the service.
Implemented circuits, equipment for remote packet voice gateways at 4 US sites. Project canceled when vendor problems uncovered.
Updated credit card transaction transport services network supporting over $20m in revenue. Deployed nodes to four US sites.
Decommission obsolete hardware and services from networks - ATM (3 year project removing 70 nodes); voice switches at Orlando, Cleveland and Sydney, Australia; data dial services network (current project removing 1400 nodes) January 1998 to December 2002 CompuServe Columbus, Ohio Quality Assurance Manager
Managed team of 5 testers and additional contractors in quality assurance of software released by various teams. Delivered and managed defect reports & resolution. Executed and documented Y2K tests for over 120 applications over course of 4 months. January 1988 to December 1997 CompuServe Columbus, Ohio Product Manager
Developed specialized data applications supporting Wall Street sales office and financial customers. Managed team of 13 product specialists and developers delivering revenue of over $20m annually.
2008 Columbus State Community College Columbus, Ohio Ongoing education in programming
Updated computer language skill set by completing courses in C , Java. Ohio State University Columbus, Ohio Bachelor of Science Finance
Major in finance with a specialty in banking. Columbus Technical Institute Columbus, Ohio Associate of Applied Science Business Data Processing
Two-year technical degree focused on developing coding skills and their practical application to common real-world problems.