Resume of Business Analyst

Title
Business Analyst

Primary Skills
10-year track record demonstrating strong analytical and problem-solving skills, as well as computer proficiency.

Location
US-TX-Dallas

Posted
Sep-14-07

EDUCATION

2000 - BS Business Administration, Dallas, Dallas Baptist University Dallas, TX, Degree
1998 - Lon Morris College, Garland, TX, Professional Real Estate License
1988 - ESS School of Business, Dallas, TX, Legal Information Specialist/Paralegal Program, Certificate
1986 - Business Management Center, Dallas, TX, Diploma

OBJECTIVE

I am a highly self-motivated, goal-oriented, ethical, and trustworthy professional pursuing a long-term career with a stable corporation that offers growth, opportunities, leadership and a team environment. I offer a 10-year track record demonstrating strong analytical and problem-solving skills, as well as computer proficiency.

PROFESSIONAL EXPERIENCE

Assistant Vice President, (10/2001 - Present) Woodinville, WA
Responsible for relational database management, information integrity, architectural designs, overseeing comprehensive marketing research studies, data analysis for key marketing, electronic communications, and technical initiatives. Responsibilities include project/data management, developing proposals, coordinating reports, monitoring customer satisfaction, and quarterly tax preparation. Primary responsibilities include querying, modifying, inserting, deleting, updating and retrieving data; create, alter, or drop database objects such as tables, indexes and users; build up queries to develop ad-hoc reports and to explore data stored in databases; select queries, view results, insert, update, delete data from database tables; create, alter, and drop database objects such as tables, indexes and users. Additional responsibilities include developing collateral marketing pieces (presentations, business performance reports, newsletters, brochures, etc.) and overseeing electronic communications in addition to website redesign. Received special recognition for innovativeness, creative talent, problem-solving, and a keen eye for quality.

Realtor Commercial/Residential Sales, Independent Contractor, (08/2005 - Present) DeSoto, TX
Responsible for providing up-to-date real estate information, provide knowledgeable customer assistance regarding transactions, trends on current real estate, property information, research selected target markets and track current transactions, assist consumers with purchases, sales, leasing single-family homes, townhouses, condominiums, new construction, foreclosures, commercial properties and land in all price ranges, provide tools to educate consumers, listing/showing properties, also responsible for residential contracts, estimated settlement costs, maintaining relationships/interact with third-party vendors such as inspectors, utility contacts, mortgage companies, title companies etc.

Systems Analyst II (Bank Officer) - Bank of America, (DSS Technology), (06/00 - 08-01) Dallas, TX
Responsible for short and long term projects directed at insuring information integrity in client profitability and customer relational databases used for Global Corporate and Investment Banking, Corporate Banking, Private Banking, Real Estate Banking, and International Banking. Also responsible for facilitating workload increases related to line cleanup campaigns (i.e. purges, account linkages, application development, testing, coding, etc.). Primary responsibilities included serving as the Client Information representative on project teams; assessing and analyzing information needs, estimating task size, time and resource requirements, documenting requirements and approach, preparing work plan/task list, tracking/reporting projects progress, and integrating any new processes with existing processes.

Business Analyst -Bank of America-Nations Bank/Staffing Services (Lockbox), (01/99 - 12/99) Dallas, TX
Initially worked for NationsBank as a Temporary; shortly thereafter, NationsBank merged with Bank of America and I was offered a full-time position. Responsibilities included project and relational database management. Developed project scopes, expectations and employed tools such as timelines in order to monitor target completions. Effectively communicated expectations and provided recommendations to senior management. Analyzed as well as formulated statistical and financial data, create/manage/troubleshoot relational databases. Developed reporting system to support work group senior management. Developed project scopes and tracked team projects, ensured all aspects were well communicated and understood, provided feedback, expectations and assistance, effectively monitored completion dates. Developed relational databases used to track billion dollar accounts, account errors, and employee performance of 15 teams, 3 different shifts, and weekends. Successfully developed team report card system in order to resolve critical customer accounts.

Marketing/Leasing Assistant - Trammell Crow Company, (03/95 - 10/98) Dallas, TX
Responsible for coordinating leases in retail shopping centers. Active telephone prospecting in designated portfolio, including cold calling and mass mailings. Negotiated lease terms with tenants. Monitored all temporary deals with property management, including regular market analysis and merchandise mix planning. Responsible for the quality and assurance of support group work, trained subordinates and leasing agents on software applications and lease procedures. Demographer for southern region of United States for Trammell Crow Company. Provided demographic, population and business research to subsidiaries and clients all over US. Developed and implemented marketing strategies for real estate sites, properties via brochures, presentations and promotional activities. Maintained Exxon and Mobil Oil's acquisition/disposition database. Satisfied customers such as Brinker International, Jack-N-The-Box, Luby's Cafeterias Inc., La Madeleine, Benny's Bagels, etc. Assisted in developing unbeaten new business proposals for third parties such as build-to-suit, tenant representation, and investment sales; performed search and analysis on internal matters to aid management in business planning and strategy development; acquired thorough knowledge of local properties; assisted with creation of maintenance of market database/library; assisted in conduction, compiling and presenting market analyses.

Paralegal/Exec. Asst. to Corporate Litigator - Home Owners Warranty Corp., (05/92 - 03/95) Las Colinas, TX
Responsible for detailed research for legal counsel, preparation of legal documents such as wills, release agreements, assignment and denial letters, affidavits, depositions, answer to interrogatories, exhibits, maintained discovery files and developed legal networks. Successfully communicated with clients, all legal counsel, judges, courts and other law officials in order to maximize organizational performance. Developed master attorney list which contained statistical information that HOW used for litigation matters and profit maximization. Developed historical/present analysis as data for future strategy.


PROFESSIONAL AFFILIATIONS
NTREIS
Texas Association of Realtors
MetroTex Association of Realtors
National Association of Realtors
National Association for Female Executives
International Who's Who of Professionals

References and Letters of Recommendation available upon request.

Certifications
See above


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