Resume of Senior Systems Analyst

Title
Senior Systems Analyst

Primary Skills
Assume complete ownership of all projects, with a strong commitment to quality and customer satisfaction.

Location
US-NJ-Stewartsville

Posted
Feb-22-08

PROFESSIONAL SUMMARY
Dedicated, resourceful Project Leader & Senior Systems
Analyst with 20+ years experience supporting Citicorp's high-
volume global operations. Committed to helping organizations
achieve maximum benefit from their IT infrastructure
investment, through meticulous system administration,
thorough vendor support, solid user training and on time/on
budget project deliveries.
* Recognized for tackling challenging issues and
delivering innovative solutions that enhance system
functionality and end-user productivity while meeting
clients' budget and time constraints.
* Assume complete ownership of all projects/assignments,
with a strong commitment to quality and customer
satisfaction. Consistently deploy business-critical projects
with little to no impact, despite intense pressure and tight
timetables.

TECHNICAL SKILLS
LANGUAGES: C++, Korn Shell, sed, Awk, DCL
PLATFORMS: Sun Solaris, HP-UX, Windows XP/2000/NT
NETWORKING: TCP/IP, NFS
SECURITY: DNS Server/Client, NIS Server/Client, BOKS,
Powerpack, SecureMax, Safeword Client
SOFTWARE: MS Office, MQM, NDM, Jrun, Oracle Server, Oracle
Client Solaris OS 5/10/5.8/2.9/2.6, HP-UX 9000, Websphere,
I-planet, Patrol, Netbackup Client, AIX, Apache, Tivoli
Client, Shareplex, Sun Cluster 3.2/3.0/2.2, VERITAS Volume
Manager, Solstice Disk Suite, Samba, SNDR, SRDF, Rsync, TAP

PROFESSIONAL EXPERIENCE
CITICORP GLOBAL TECHNOLOGY INFRASTRUCTURE, INC., NY; 1996 -
Present
CITIGROUP TECHNOLOGY CENTER, INC., NJ; 12 years
SENIOR TECHNICAL SYSTEMS ANALYST & MANAGER/VP (2005 -
Present)
Oversee day-to-day IT Infrastructure for local/remote
servers while leading and contributing to installation and
upgrade projects to increase performance and reliability.
Monitor system/network performance, perform
hardware/software diagnostics/troubleshooting and analyze
systems to identify threats, vulnerabilities,
countermeasures and residual risk.
* Manage file system, space problem issues and enterprise
storage capacity.
* Ensure timely and accurate processing and balancing of
job runs.
* Maintain and setup users' accounts and conduct security
verification level.
* Evaluate new software/hardware to determine
compatibility with existing technologies.
* Provide detailed reports to users to assist in
provisioning systems capacity.
* Support end-users on a wide variety of business
software applications.
KEY ACCOMPLISHMENTS:
* Seamlessly migrated 200+ servers to Sun Fire High-End
25K domains over 2 years, providing a more robust
environment, enhancing system availability and saving
computer space in Data Center.
* Proactively monitored company servers through HP
Openview, Netcool and Tivoli, ensuring systems run smoothly
and minimizing system failure.
* Saved company $thousands each month through Net Backup
optimization.
* Actively participated in design phase of Tivoli
Provisioning Manager used to quickly build new servers to
company standard.
* Configured COB server for testing at the infrastructure
and application level.
* Played key role in delivering new software
installations within aggressive timelines; created model to
mitigate task load, now being used for all future
installations.
* Wrote script programs to expedite processing for
customers requests and minimize problems with systems' disks
space and performance issues.
* Awarded twice for long-term company dedication and
excellent service.

SENIOR TECHNICAL SUPPORT/AVP (2001 - 2004)
Directed a wide array of IT projects to help clients find
solutions to problems.
KEY ACCOMPLISHMENTS:
* Migrated multiple environments to Solaris 10,
consolidating hosting of servers for projects into virtual
local zones managed in one central location.
* Prepared and documented various COB steps to support
disaster recovery.
* Evaluated and tested software for both in-house and
third party solutions; teamed with vendor to provide
recommendation for improvement.

TECHNICAL SUPPORT MANAGER (1997 - 2001)
Supplied leadership to team of 6 in implementing projects to
automate processes and increase productivity.
KEY ACCOMPLISHMENTS:
* Spearheaded implementation of Informan to maintain
control of servers and ensure system changes were not made
without proper authorization.
* Core contributor to hiring and training of college
interns.
* Co-migrated thousands of Solaris servers from version 6
to 8.
Environment: Sun E25K, E6900, E4500/4800, V440/V880

CITIGROUP RESEARCH INFORMATION SERVICES, INC., NJ; 1986 - 1
996
COMPUTER SYSTEM SPECIALIST; 10 years
Vital technical resource performing VMS execution commands
to monitor status of various systems, detect problems and
ensure corrective action. Ran batch jobs, helped prepare
logs, created reports for programmers, and maintained on-
/off-site system and data backup files. Collaborated with
customers and engineers to resolve simple and complex
issues.
KEY ACCOMPLISHMENTS:
* Efficiently handled large volume of high-risk fund
transfers, ensuring prompt delivery to destination.
* Wrote complex DCL scripts and programming procedures to
automate tasks as well as monitor incoming critical feeds
and allow immediate processing.
* Recommended implementation of Console Manager for
operators to control various applications on one computer
system.

PROFESSIONAL TRAINING
Tivoli Provisioning Management, Sun Education Service, 2007
Sun Fire High-End Server Administration (25K), Sun Education
Service, 2005
Advanced System Administration, Sun Educational Services,
2000 - 2002
Sun Cluster, VERITAS, ODS, Sun Education Service, 2001 -
2003
HP-UX System Administration, HP Education Services, 1996 -
1998
AIX System Administration, IBM Education Services, 1999


EDUCATION
Warren College, Washington, NJ
B.S., Computer Science; Expected date for completion: 2009

Essex College of Business, Newark, NJ
A.S., Accounting, 1985

Certifications
See above


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