Senior Management Executive Resume

Title
Senior Management Executive

Primary Skills
Business Development, Marketing Strategies, Staff Training & Development, Accounting & Financial Management

Location
US-NY-Middletown

Posted
Nov-02-09

SENIOR EXECUTIVE
Analytical, innovative and performance-driven business executive
with 16 successful years of experience driving profitable growth
in challenging, competitive markets



EXECUTIVE PROFILE

Senior-level management executive with expertise in building and
revitalizing diverse firms' organizational infrastructure,
technologies, processes, and measurement systems to optimize
results. Solid background in financial reporting, analysis,
forecasting, budgeting, cash management, auditing, and controls
for a lending organization. Diversified experience encompassing
sales, business development, public relations, key account
management, and customer relationship management. Excellent
interpersonal skills and cross-functional team interactions;
gifted communicator and multilingual -- fluent in English and
French, proficient in Creole. Effective leadership abilities with
creative and analytical skills. Highly computer literate with
technical expertise in website development. Core competencies
include:

Organizational Theories and Practices • Information Systems
Management • Marketing Strategies • Business Development •
Accounting and Financial Management • Conflict Management and
Negotiation • Operations Management • High Performance
Leadership • Consulting Practices • Social Planning and Program
Development • Staff Development and Training • Managerial
Statistics • Macro Community Practice • Social Welfare Policies



PROFESSIONAL EXPERIENCE

NORTHEAST LOGISTIC SERVICE CORPORATION, New York City, NY,
2007 -- present
Owner/CEO/COO
Launched company to lead and direct consulting functions for a
variety of projects including website design and development.
Apply professional web application development experience in
building database-driven applications and websites. Work
collaboratively with SEO consultants, in-house web analytics
contractors, and other web developers, and coordinate with
programmers in preparing specialized scripts, and to ensure
proper functionality requirements are met. Perform ongoing
program development and maintenance of various web programs by
applying full knowledge of platform technology and development
tools. Utilize all coding requirements for site creation
including e-commerce capability, forms and specialized scripts.
Translate clients' marketing tools and informational contents to
functional website, and demonstrate expertise in converting
concept designs to operative web pages.

J&M DVELOPMENT AND MANAGEMENT CORPORATION, New York City, NY,
2003 -- 2007
Chief Financial Officer/Business Development Director
Worked closely with senior-level exceutives to develop strategic
plans for lending programs, interface with corporate groups,
form business relationships with strategic partners, and mentor
operating executives on creating business models and analyzing
business performance.
Key Accomplishments:
* Implemented recommendations for improvement to maintain an
efficient, competitive lending program.
* Provided effective personnel development efforts by
conducting constructive performance feedbacks to build
employees' internal capabilities towards career growth and
advancement, developing appropriate talent pool to ensure
adequate bench strength and succession planning, and
commending employees for significant accomplishments.
* Hired, trained and developed a team of loan officers, loan
processors, and title/insurance processors.
* Established strong credit guidelines and quality control to
ensure adherence to procedures.
* Developed an effective mortgage lending program including a
systematized process of loan applications.
* Administered mentoring programs to employees on hands-on
conflict resolution techniques in preparation for more
challenging opportunities.
* Implemented current accounting policies and practices
associated with business lines.
* Coordinated with business line managers in determining
significant expense and revenue improvement efforts and ensured
implementation.
* Contributed in the development, implementation, and
maintenance of policies and objectives, and developed
evaluation programs to achieve established goals.
* Managed annual operating budget and oversaw financial
planning, reporting and analysis, cash management, corporate
and project budgeting, maintenance of accounting functions,
and job cost systems.
* Conducted comprehensive training programs to ensure high-
quality professional staff performance.
* Applied in-depth knowledge of state-of-the-art technology,
equipment, and systems, and performed effective reporting
procedures on key improvement ideas.



NON-PROFIT WORK EXPERIENCE

MID-BRONX SENIOR CITIZENS COUNCIL, Bronx, NY, 2003 -- 2006
Vice-President
Provided management and direction to 9 sub-companies and 30+
social service programs ensuring the welfare and safety of over
100,000 of residents from infant to adult, with an annual budget
of about $50million. Led and directed over 350 members of
executive-level support staff through effective management
efforts to achieve goals within the financial policy framework.
Key Accomplishments:
* Fostered strong relationships with funding and cooperating
agencies and entities.
* Provided assistance for strategic planning in the development
and expansion of Board and its Committee structure.
* Reported and provided executive support to CEO on
organizational management, including strategic planning,
organizational alignments, lobbying, marketing communications,
public and community relations, fundraising and financial
management, policy administration, and performance management.
* Collaborated with Board and its Committees to ensure sound
governance, and meet organizational standards, goals and
objectives.
* Utilized effective management techniques to ensure
implementation of appropriate productivity measurements and
matrices to enhance operational efficiencies of the entity.
* Coordinated with Board and CEO in developing policies for
staff performance and conduct, including communications with
media and elected officials.
* Designed and implemented numerous staff development programs
using a wide variety of motivational techniques and strategies
to maximize employee potential and foster high ethical
standards in achieving organization's vision, mission, and
goals.
* Spearheaded development and implementation of effective
fundraising strategies, including adequate base of unrestricted
funds.
* Pioneered and managed grant proposals and supporting budgets
for various programs.
* Conducted solicitation projects from individuals and
corporations for gifts to operation and acquisition funds.

EDWIN GOULD ACADEMY, Chestnut Ridge, NY, 1993 -- 2002
Community Administrator/Intake Coordinator
Directed social service functions including clinical supervision
and development, program management, personal motivation,
individual and group counseling, needs assessment,
interdisciplinary team participation, staff training, care
planning, crisis intervention, and advocacy programs.
Key Accomplishments:
* Worked collaboratively as primary change agent in assessing
service delivery and implementing change intervention plans
to improve organizational service effectiveness and reduce
program costs.
* Managed intake of about 185 students, and provided support in
conflict resolution on ethical issues.
* Coordinated grievance procedures, referrals, unions and
collective bargaining.
* Served as liaison with the Office of Children and Family
Services (OCFS) and Administration of Children and Family
Services (ACS) to spearhead clientele services through EGA.
* Facilitated the establishment of inter-organizational and
inter-departmental networks and communities.
* Developed and implemented program enhancement system,
including new diagnostic programs to improve service
performance.
* Conducted ongoing internal audits to ensure the highest
standards of compliance on documentation system are met,
in accordance with government regulations and all federal,
state and local laws.
* Recruited, trained and developed about 70 staff personnel
providing proper motivation and insight on job
responsibilities.
* Presided over weekly meetings with staff director, community
administration and development team for career planning and
advancement and personal goal setting.



PROFESSIONAL TRAININGS

Therapeutic Crisis Intervention Trainer, 2001 -- 2002
Low Rope Training Course, 1999
Life Space Crisis Intervention, 1999
Drug and Alcohol Training, 1998
Team Challenge Instruction Training, 1999
Dealing with the Frustrating Client, 1998



EDUCATION

Capella University, Minneapolis, MN, Anticipated 2010
Candidate for Ph.D. in Business Management and Organizational
Leadership

Columbia University, New York, NY2002 Master of Administrative
Social Work

Purchase College, Purchase, NY, 1998
Bachelor's Degree in Math, Arts and Science
Minors: Psychology/Sociology

Rockland Community College, Suffern, NY, 1996
Associate's Degree in Math and Science



TECHNICAL SKILLS

PowerPoint • Adobe Photoshop and Acrobat • Access • LANs •
Outlook • Publisher • Word • HTML • FrontPage • Adobe GoLive •
Business Accounting Plus • Visio • Excel • WANs • Macromedia •
Dreamweaver • Adobe Image Ready • Excel

References available upon request

Certifications
See above


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