Business Analyst Resume

Title
Business Analyst

Primary Skills
Platforms: XP, Vista,UNIX Databases: Oracle / Data Warehousing, SQL Server, Access Applications: Excel, Visio, Word

Location
US-WA-Seattle

Posted
Sep-05-09

Talented Business/Systems Analyst with a proven track record of handling multiple analyst, project management, and testing roles in multi-project environments.

SUMMARY OF QUALIFICATIONS

- 30 years experience as Business/Systems Analyst in fast-paced multi-project environments.
- Strong background in handling multiple responsibilities of Business/Systems Analyst Lead, Test Team Lead, and Project Manager backup.
- In-depth understanding of all phases of project lifecycle while utilizing both Waterfall and Agile methodologies.
- Success completion of multiple project tasks including:
- Creating work breakdown structures, timelines and cost estimates;
- Identifying and documenting requirements;
- Conducting object oriented analysis and UML modeling;
- Diagramming data flows and business processes;
- Authoring functional and technical specifications;
- Developing test plans and leading test team efforts.
- Excellent analysis, writing and communication skills.

TECHNICAL SKILLS

Platforms: XP, Vista,UNIX
Databases: Oracle / Data Warehousing, SQL Server, Access
Applications: Excel, Visio, Word, Project, SharePoint, HP Quality Center / Test Director, TOAD, Oracle SQL Developer, ERwin, Informatica ETL, Crystal Reports, FileNET Document Management
Programming: Visual Basic 6.0, HTML, XML, ASP, JAVA


PROFESSIONAL HISTORY

WaMu - Seattle, WA 08/04 -- 01/09

Business Analyst Lead / Test Lead (Consultant & Full-Time)
Marketing Systems: Lead for both Business Analyst and QA teams for two systems (data delivery and reporting) in support of marketing cross-sell projects that crossed channels and product lines in a multi-project environment.
- Led requirements gathering, data analysis and acquisition efforts
- Led QA team activities of testing applications and data flow
- Ensured that project documentation aligned with corporate guidelines
- Supported Project Manager in running SCRUM and other team meetings as required
Anti-Fraud: The Retail Bank Anti-Fraud Project created a new database and analytics environment to be utilized for fraud prevention initiatives.
- Led fraud team requirements gathering and documentation efforts.
- Led data analysis team which analyzed the integrity of each source of data and created functional specifications
- Ensured that project documentation aligned with corporate guidelines
- Supported Project Manager in running SCRUM and other meetings as required
Strategic Marketing: Household and Strategic Marketing Group data warehouse project.
- Analyzed business requirements
- Created functional specifications
- Developed and implemented a Change Control Process
- Managed SDLC documents for this project.
Consumer Loans: Project to migrate consumer loan functionality to the Wamu.com site.
- Conducted interviews and obtaining knowledge of WaMu standards
- Authored functional specifications that were complete within three weeks
Technologies: Windows XP, Microsoft Word, Excel, Visio, Access, UML Modeling, Oracle SQL Developer, Test Director/ Quality Center, ERwin, Informatica ETL

Aramark Children's World - Denver, CO 09/01 -- 09/02

Business Analyst /Solution Developer (Consultant)
Accounts Payable: Project to re-engineer a suite of applications that captured invoice documents and supported integration with FileNET and Oracle FMS.
- Identified and compiled business requirements
- Created Functional Specifications
- Compiled project tasks, responsibilities and timelines
- Developed Visual Basic applications
- Documented system and applications
- Conducted unit, integration and system level testing
Technologies: Windows 2000, Oracle, Microsoft Word, Visio, Visual Basic, FileNET, FMS Accounting System, Reflection 3270 Emulation

Farmers Insurance - Simi Valley, CA 07/99 -- 12/00

Business Analyst / Solution Developer (Consultant)
Claims Processing: Integration of Siebel call center software and FileNET document management software to provide Farmers Insurance adjusters 'in-the-field' access to claims processing call center notes and customer documents.
- Compiled end-user business requirements
- Provided business process engineering
- Created system design documentation
- Designed and developed visual basic applications with integration to legacy system
- Created installation and user documentation
- Conducted unit, integration and system level testing
Technologies: Windows NT / 2000, Oracle, Microsoft Word, Visual Basic, FileNET, Siebel Call Center Software

Boeing Computer Services - Seattle, WA 04/99 -- 06/99

Business Analyst /Solution Developer (Consultant)
Accounts Payable: Project to re-engineer existing accounts payable applications which included integration to Oracle Financials.
- Identified and documented business requirements
- Developed Functional Specifications
- Designed applications and integration points with Oracle Financials
- Developed technical tasks and responsibilities and defined timelines
- Conducted research on new applications to determine risk
- Developed applications and documentation
- Conducted testing from unit through customer acceptance
Technologies: Windows NT / 2000, Oracle Financials, Microsoft Word, Visio, Visual Basic, FileNET

The Money Store - Sacramento, CA 3/96 -- 03/99

Business Analyst /Technical Project Mgr / Solution Developer (Consultant)
Title1 Loans: Project to create a suite of applications to track Title1 loans and facilitate activities required by HUD. This project was a migration of outdated technologies to new platforms.
Enterprise Wide Document Management: A project to implement a document management solution that employed a phased approach across divisions, utilizing shared components and configurable applications to reduce implementation time.
- Gathered and documented business requirements
- Provided business process engineering
- Developed work breakdown structures, defined timelines and managed critical tasks
- Prepared detailed design documentation
- Developed Visual Basic applications and documentation
- Conducted application testing
Technologies: Windows NT, SQL Server, Microsoft Word, Visio, Visual Basic, Crystal Reports, FileNET Document Management

American Savings Bank - Stockton, CA 03/95 -- 07/95

Business Analyst /Solution Developer (Consultant)
Retirement Trust: Re-engineered the existing Retirement Trust application. The design gives the customer more flexible by implementing table driven architecture in order to allow for the dynamic nature of the business scenario.
- Gathered and documented business requirements
- Provided business process engineering
- Prepared detailed design documentation
- Developed Visual Basic applications and documentation and conducted testing
Technologies: Windows NT, Visual Basic, FileNET

First Nationwide Bank - Sacramento, CA 07/94 -- 10/95

Business Analyst /Solution Developer (Consultant)
Document Creation: In a four week period created a system to produce assignment documents by employing document management technology integrated with Windows office automation applications to produce all assignment documents required for the sale of the bank.
- Documented business requirements
- Created functional specifications
- Created work breakdown structures and managed critical tasks
- Developed Visual Basic applications, documentation and conducted testing
Technologies: Windows NT, SQL Server, Visio, Visual Basic, FileNET

Coast Federal Savings Bank - Northridge, CA. 06/93 -- 02/94

Solution Designer/Developer (Consultant)
Loan Origination: Project for design and development of the consumer loan origination suite of applications.
- Application design and documentation
- Program development and testing
- Provided end user training and documentation
Technologies: Windows NT, Visual Basic, FileNET

U.S. Bank Seattle - WA. 12/91 -- 09/93

Business Analyst/Solution Designer/Developer (Consultant)
Commercial Loans: This project integrated existing mainframe legacy systems and PC office automation products with document imaging to produce a complete Post Funding Audit application system for Commercial Loans.
- Developed tasks and responsibilities, defined timelines and managed critical tasks
- Compiled business requirements & provided business process engineering
- Authored functional and detailed design documentation
- Developed applications and conducted testing
- Provided end user training
Technologies: Windows 98, Unix, Microsoft Office Integration, FileNET

FileNET Corporation - Seattle, WA & Costa Mesa, CA 08/87 -- 12/91

Senior Systems Consultant (Full Time)
Senior Systems Consultant utilizing business process engineering, workflow re-engineering and document management skills on Unix/Oracle, FileNET and Microsoft platforms. Provided pre/post-sale technical support for document image processing by defining and configuring systems. Supported customers in areas of project management, business process and workflow engineering, application design, coding andmplementation within banking, insurance and aerospace environments.

Warm Rain Consulting -- Newport Beach, CA 09/85 -- 07/87

Developer (Consultant)
Provided support of data processing environments including application design, development and documentation, training and implementation.

Datapoint Corporation -- Seattle, WA & San Antonio, TX 06/80 -- 08/85

Software Developer / Senior Systems Engineer (Full Time)
Software Programmer - Provided systems software support to regional and international field personnel. Maintained operating system level code using Datapoint's assembler and Intel's 80286 instruction sets. Interfaced between field personnel, development, engineering and manufacturing for product development, enhancements and problem resolution.
Senior Systems Engineer - Provided systems software support, network design and system configuration in pre-sale and post-sale environments. Coordinated installation of systems, communication software office automation applications.

Boeing Computer Services -- Seattle, WA 08/79 -- 06/80

Systems Analyst (Full Time)
Designed, coded and implemented a hardware tracking system for company-wide computer hardware. Coordinated twenty-four hour coverage of system support and operations.

General Construction Company -- Seattle, WA 06/77 - 08/79

Systems Programmer (Full Time)
Provided system and application software support for five remote sites. Designed, coded, tested and installed systems to support all accounting processes for thirty companies.

Fred Hutchinson Cancer Research -- Seattle, WA 08/75 -- 06/77

Application Programmer (Full Time)
Designed and coded software applications for cancer research studies. Developed systems to produce survival curves, life expectancies, diagnosis and recovery statistics from collected data.

Certifications
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