Network Administrator, Systems Administrator Resume

Title
Network Administrator, Systems Administrator

Primary Skills
Proactive manager - Team Leadership - Effective trainer - easily understandable - Astute communicator

Location
US-PA-Norristown

Posted
Apr-18-09



INFORMATION TECHNOLOGY
Systems Administration ~ Technical Management

Proactive manager and trainer with reputation for learning new technologies quickly and breaking down complicated information into easily understandable terms for effective, rapid deployment. Astute marketer and communicator, known for developing and executing innovative strategies to optimize business operations, boost productivity, and control costs. Proven ability to easily cultivate and retain business relationships with both internal and external customers at all levels.


AREAS OF EXPERTISE INCLUDE:
---------------------------
Server Management
Network Administration
Infrastructure Design/Support
Project Management
Team Leadership
Supervision & Training
End-user Support
Inventory Management
Financial Control



TECHNICAL COMPETENCIES
======================
OPERATING SYSTEMS:
Windows 2000, XP, Vista, NT; Windows Server 2000, 2003, 2008, Novell
SOFTWARE:
Microsoft Office, Terminal Services, Active Directory, Citrix, Virtual Server R2
NETWORKING:
RDP, wireless, SNMP, mobile
HARDWARE:
Laptops, Desktops, Servers, Compaq/HP, Dell, tape drives, printers, storage appliances switches, routers, Cisco and SonicWall firewall appliances, Intel servers
CERTIFICATIONS/TRAINING:
Microsoft Certified Trainer (MCT), Microsoft Certified System Engineer (MCSE) Messaging Specialist, Microsoft Certified Desktop Support Technician (MCDST), Microsoft Certified Technology Specialist
Novell Certified NetWare Engineer (CNE), Certified NetWare Administrator (CNA)
Cisco Certified Network Administrator (CCNA); CompTia A+, N+; SonicWall CSSA
OTHER:
Telecommunications; Member of IEEE


CAREER HIGHLIGHTS
=================
* More than doubled number of successful events for Microsoft by developing and successfully marketing for business partners through expert technical knowledge, augmenting their capabilities.
* Improved enrollment and retention at Gibbs School by providing top-notch IT curriculum and diligently contacting, meeting with, and guiding students.
* Achieved consistent annual sales growth of 3 to 15 percent, and increased customer satisfaction at Strauss, by utilizing inventory control, project management, team leadership, and forecasting.
* Boosted efficiency and reduced “out of stock” situations at Consumers, by spearheading a complete reset for 8000 square foot warehouse in record time, and without computer assistance.


PROFESSIONAL EXPERIENCE
=======================

TEKSYSTEMS (CONTRACTED TO MICROSOFT), SAN DIEGO, CA - 2006 - 2008
TECHNICAL SPECIALIST / MSAM MEE
* Demonstrated business software solutions via one of six, 42' trucks equipped with latest Microsoft technology.
* Administered and sustained self-powered network that included video displays, surround sound, multiple servers, 12 desktop/laptop computers, printers, retail Point of Sale System, X-box, and Zune.
* Configured and installed initial server deployment for mobile units including Windows Server 2003 R2 with active directory forest design, and Virtual Server R2.
* Scheduled and carried out 225 successful events over two years with a record setting 3000 visits over a two-day period at one particular event.
* Ensured each event was customized for particular client by configuring systems, installing applications, and developing tailored presentations.
* Guaranteed consistency in event management by developing turnkey solutions for other presenters.


AKCELERANT INFRASTRUCTURE, MALVERN, PA - 2005 - 2006
INFRASTRUCTURE ENGINEER
* Coordinated set up for several SOHO branch offices including server, firewall appliance hardware, and application installation; telecommunications provisioning; and laptop/desktop configuration per specifications.
* Supported networks for small-to-medium businesses with 10 to 250 users and up to 15 Intel based servers.
* Performed scheduled server maintenance including backups, weekly overviews, diagnostics, and patches.
* Carried out network and server administration including password reset, security policy and group membership, server monitoring, backup, patching, software and hardware inventory and licensing.


THE GIBBS SCHOOL OF PHILADELPHIA, NORRISTOWN, PA - 2002 - 2005
NETWORKING AND INFORMATION TECHNOLOGY INSTRUCTOR
* Provided network and server administration for students; sourced and installed two server labs within budget.
* Offered cutting edge training by creating and delivering innovative IT administration courses.
* Taught and mentored diverse group of individuals in class sizes ranging from 5 to 28 students.
* Trained students for certification in CompTia A+, N+, and Server+, Microsoft MCDST, MCSA, and MCSE, and Novell; sourced and maintained hardware materials for CompTia A+ and N+ program.


ITECH TRAINING - 2001 - 2004
INDEPENDENT CONTRACT TRAINER
* Prepared students for MCSE certification, teaching variety of classes lasting from one day to 16 weeks, covering material such as CompTia A+ and Microsoft Windows server products.


NEW HORIZONS COMPUTER LEARNING CENTER, KING OF PRUSSIA, PA - JANUARY -- NOVEMBER 2001
MICROSOFT CERTIFIED TRAINER
* Taught Windows 2000, 2003, MCSE, Exchange, and network design and Security, including Active Directory, in an intense IT and lab environment.


COMPUTER LEARNING CENTER, PLYMOUTH MEETING, PA - 1997 - 2001
LEAD INSTRUCTOR
* Developed original courses for Windows 2000; actively involved in management of curriculum and new instructor selection and hiring.
* Provided training for Windows 2000 and NT 4 MCSE, Novell CNE, and MS Office.
* Ensured easy transition from Novell engineering to Windows 2000 by thoroughly training instructors.


PREVIOUS EXPERIENCE
-------------------
SPACE/PRODUCT PLACEMENT TECHNICIAN, THE PEP BOYS - 1995 - 1997
* Increased sales and productivity by developing innovative merchandising techniques.
* Improved selection and reduced space needed for displays by creating new fixtures.
* Oversaw implementation of merchandising efficiencies in construction of new stores.

PLAN-O-GRAM MANAGER, VISUAL MERCHANDISE MANAGER, RETAIL STORE MANAGER
STRAUSS DISCOUNT AUTO - 1987 - 1995
* Increased revenue by creating displays, fixtures, and merchandise sets to enhance vendor programs.
* Ensured uniformity throughout stores by developing and implementing Merchandising Placement Manual.
* Confirmed cost-effectiveness by working with buyers to reduce shelf inventories and identifying profit centers.
* Earned regular performance accolades by consistently meeting or exceeding budget and inventory goals.

ASSISTANT STORE MANAGER, CONSUMERS DISTRIBUTING - 1986 - 1987
* Increased profits and customer satisfaction by training associates in suggestive marketing and cross selling.

EDUCATION
=========
COURSES IN INFORMATION TECHNOLOGY, 2005 -- 2006
AMERICAN INTER-CONTINENTAL UNIVERSITY

DIPLOMA, NETWORK ENGINEER, 1997
COMPUTER LEARNING CENTER, PLYMOUTH MEETING, PA

ELECTRICAL ENGINEERING, COMPUTER SCIENCE, MATHEMATICS COURSES
VILLANOVA UNIVERSITY

Certifications
See above


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