Systems Administrator Resume

Title
Systems Administrator

Primary Skills
Data Integrity / Disaster Recovery,Image, Configuration and Hardware / Software (BART),Staff training and development

Location
US-GA-Marietta

Posted
Oct-21-09


PROFESSIONAL SUMMARY
Effective problem solver with proven leadership and change management skills. Particular expertise in the areas of computer hardware, software, networking, and training. Energetic innovator with a hands-on leadership style in implementing process improvements to bring about operational excellence.

SKILLS SUMMARY

Software: Adobe Acrobat 9, Microsoft Office Suite (Word, Excel, Power Point, Access, Project, Outlook) Lotus Notes,

Accounting Software (user end): ADP, SAP, AS400, Infanium, Solomon Edwards, Great Plains, Peoplesoft, Horizon, Report Smith, Kronos,

Software Tools: Norton/ McAfee Anti-virus utilities, Getdataback Data Recovery, Zone Alarm firewall, Remdey, Cynergy, Clarify, Norton Ghost, Remotely / PC Anywhere, Remote Desktop, NetMeeting and other IM clients, BART, MS Virtual Machine, DB Sync software,

Systems: Active Directory, Win2000/XP/ Vista, Windows Server 2003/ 2008, Exchange Server,

Hardware: BNC, RJ45, Routers, Switches, Hubs, KVM switch, NIC, Modem, Desktops / Laptops / PDA, Printers

Network/ Protocols: LAN/ WAN, TCP/IP, IPX/SPX, NWLink, WINS, DNS, DHCP, POP3, IMAP, SMTP, FTP, TELNET, VPN, ICMP, RIP, NAT, IGRP, TFTP, Ethernet, Fiber-Optics, Wireless

Area of expertise
Network and System Security
Data Integrity / Disaster Recovery
Team and Project Leadership
Project Management
Staff training and development
Quality Control
Problem Resolution and Troubleshooting
Image, Configuration and Hardware / Software Support (BART)

PROFESSIONAL HISTORY
Cegedim Dendrite International 01/07-06/09
New Prep/ Repair Tech
* Delivered a high quality error free product to meet customer and Dendrite expectations.
* Follows detailed procedures to configure specific user's computers.
* Identifies, isolates, and troubleshoots common symptoms and problems associated with laptop/desktop
and PDA's.
* Documents and updates status of user's computer to various departments.
* Troubleshoot computer network issues.
* Help train newly hired employees on the build process.
* Aid in moving Client units to Diagnostics.
* Provide daily updates on client machines status.
* Provide backup for multiple clients (Six).



Empowered Investing, LLC 01/06-02/07
Computer Operations Team Lead
* Troubleshot and maintained the network infrastructure
* Performed proactive and reactive monitoring against virus attacks and network outages
* Trained end-users on Microsoft Office and proprietary application software products
* Translated business needs and services by creating forms, databases, and recommending products
* Effectively documented, communicated, and resolved technical software and hardware issues
* Created weekly statistic and Service Level Agreement reports
* Managed and tracked reported problems to ensure proper resolution including escalated calls
* Assisted with documentation preparation and updates for all technical processes and procedures
* Created a monthly informational newsletter containing end-user informational tips






CORNELIUS TYRRIE CAMPBELL
770.912.6572
tyrrie@gmail.com









Professional Courier Services 05/05-01/06
Technical Customer Support Representative

* Promptly answer telephone calls, e-mail and web inquires in a ACD (automatic call distribution) call center environment
* Researching and resolving issues concerning, chargeback's, commission, bonus, insurance, missing equipment, returned equipment
* Scheduling installation and verification appointments
* Communication with other departments to ensure proper flow of deals
* Worked with account sales executives to resolve pending order issues to seal deals
* Continue to expand payments, recorded and processed industry by attending classroom training and completing online courses
* Posted customer payments, Recorded and processed employee time and expenses







TEK Systems 08/04-05/05
IT Specialist Consultant

* Data Migration
* Retrieve image from the network or CD to image hard drive
* Hard drive imaging and replacement
* Laptop and Desktop upgrades and replacements
* Perform site surveys for the purpose of installing new servers
* Perform configuration of OS and 3rd part software on PCs and laptops
* Analyze and evaluate system security technology, security policies, and security requirements
* Design, implementation and configuration of entire secure LAN from scratch
* Configure and administer Windows 2000 Server, Windows NT 4.0 Server, and MS Exchange 2000
* Installation of KVM switch for servers


PC Builders 09/99-Pres (part-time)
Network Specialist

* Problem solving for any networking issues, password security admin, internet, software issues.
* Laptop & Desktop upgrades and replacements
* Perform various hardware upgrades including but not limited to: Hard drives, CD-ROMs, Motherboards swaps, Network cards
* Initial level network troubleshooting including diagnosis of Hubs and individual network ports
* Remotely administer Microsoft Exchange Server and Windows 2000 Printer Servers
* Troubleshoot and maintain Microsoft Windows 95, 98, 2000, NT Servers
* Administer of LAN for multiple customers
* Building personal PCs from scratch at limited cost for low income families

REFERENCES
Available upon request


Certifications
See above


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