Resume of Senior-Level IT Management Professional

Title
Senior-Level IT Management Professional

Primary Skills
Information Technology

Location
US-OH-Upper Arlington (will consider relocating)

Posted
Jan-16-08

************************************************************
SENIOR-LEVEL IT MANAGEMENT PROFESSIONAL

Managing Business as Strategic Assets through Technology
************************************************************

* Strong business manager combining
Financial, strategic and
technical expertise, people management
skills, and program development abilities
with diverse experience solving
multidimensional problems.

* Proven ability to focus IT's benefits on
solving business issues while managing costs
and controlling risks. Graduate and
undergraduate education in Finance and
Management Science.

* Known for skill in identifying problems and
potential impact of change; facilitating
teams to consider and evaluate potential
solutions; estimating timelines, technical
resource planning, financial requirement vs.
return and launching successful programs.


************************************************************
CORE COMPETENCIES
************************************************************

* Productivity Improvement
* Technology Rightsizing
* Economic Risk Analysis
* Margin Improvement
* Back-office Systems
* Vendor Negotiations
* Strategic Business Planning
* Project Planning/Implementation
* Troubleshooting/Problem Solving
* Startups/Turnarounds
* Contract Review/Recommendations
* Team Building/Leadership
* Financial Planning
* End User Support
* Expense Control
* Cost Allocation
* Systems Security
* Partner Alliances

************************************************************
EXPERIENCE CHRONICLE
************************************************************

PACER INTERNATIONAL (www.pacer-
international.com) - Columbus/Dublin, OH

Leading North American logistics/freight
transportation provider; operates industry's
biggest fleet of stacked containers and largest
intermodal rail network (20% of domestic
intermodal container moves). Employs 1,600 in
100+ locations nationwide and 10
Canadian/Mexican sites and yields $1.9 billion.

Vice President, Information Technology
(1996-2007)

Directed cost center ($11 million of total $31
million technology budget) and oversaw 30+ IT
professionals. Directed all data center
operations, remote office hardware, services
implementation planning guide, managed services,
help desk/desk side support, WAN
monitoring/management, and Sarbanes-Oxley
compliance process implementation.

Teamed with technology vendors to plan and
execute systems concept, design, and
implementation; worked closely with asset
leasing partners for equipment
acquisition/replenishment. Member, Internal
Controls Subcommittee (reports to Board).

Technology Environment:

iSeries/AS400 (IBM), HP-Compaq servers, Cisco
communications gear, Mitel/Fujitsu digital
telephone gear, Shoretel voice-over-IP,
Mainframe (IBM: hosted by EDS).

Notable Contributions:

* Saved $500K/year by lowering facsimile
document transmission costs through
modernizing company's use of electronic
data interchange, file transport
protocols and fax-to-image technologies.

* Saved $650K annually by evaluating and
modernizing in-house telephone systems to
optimize voice/fax communications usage
and by aggressively negotiating lower
vendor rate.

* Reduced expenses $970K/year by re-
engineering/implementing modernized WAN
(100+ sites) and renegotiating vendor
provisioning contracts with
telecommunications providers.

* Designed/implemented labor/project
costing/allocation system for IT
department; rationalized IT costs by labor
content, project, and business unit; and
socialized process with affected business
units.

* Conceptualized, recommended, and
implemented more robust electronic data
interchange management system.

* Improved systems functionality and
performance by implementing system
performance monitoring tools, hiring
highly qualified system management
personnel, and consolidating systems to
reduce technical support requirements.

* Relocated company headquarters to new,
106,000 square foot facility (with no
downtime) by leading design,
implementation, and scheduling of
technology build-out of voice/data center,
LAN, and high-availability infrastructure,
and user/department transitional
activities.

* Participated in numerous IT security and
asset management projects, including
Sarbanes-Oxley, systems change management,
SDLC, and remote access
policies/procedures.

* Instilled new functionality, system
maintenance, and software assurance
ensuring full software licensing/copyright
compliance by working closely with
software publishers.

* Successfully renegotiated contracts for
application software, basic user
productivity/collaboration software,
system software, software enterprise
agreements, hardware acquisitions,
hardware/software maintenance, and third-
party services.

* Introduced new technology from ground zero
for data center design implementation, LAN
infrastructure and network architecture,
file and print services, user
collaboration systems, WAN architecture,
electronic data interchange, and file
transport protocol.

GRIMES AEROSPACE COMPANY - Urbana, OH

Nation's largest aerospace lighting systems
manufacturer (9 locations, 6 states) with $600
million annual revenue (1996). Division of
Honeywell International (since 1996).

Vice President, Management Information Systems
(1994-1996)

Undertook challenge to make Grimes more
attractive for sale/acquisition by modernizing
and reducing IT environment's costs and
retraining personnel accustomed to mainframe
environment to mid-range systems. Planned
hardware/software requirements for large,
centralized processors, 600+ remote
workstations, multiple LANs, and WAN voice/data
communications across several states.

Notable Contributions:

* Slashed annual operating costs $20 million
annually and reduced backlog from 500 open
requests to fewer than 100 by converting
Grimes' proprietary, mainframe-based
application systems to off-the-shelf
systems based on IBM AS-400 platform and
by replacing COBOL programming environment
with RPG.

* Improved productivity, efficiency, and
performance by converting legacy
applications from mainframe environment to
mid-range systems, retraining/right-sizing
development and systems management
personnel to adopt new systems paradigm,
and performing conversion without
interruption to business operations.

ADVANCED DRAINAGE SYSTEMS - Hilliard, OH

World's largest manufacturer of polyethylene
pipe, constructs high-density polyethylene
drainage systems for residential/commercial
construction projects.

Director, Management Information Systems
(1981-1994)

Oversaw geographically diverse (34 locations)
systems environment for $250 million company.

Notable Contribution:

* Played key role in helping ADS evolve from
manual systems to full automation by
managing multiple generations of remotely
distributed minicomputers to single,
centralized iSeries AS/400 platform.

INTERNATIONAL BUSINESS MACHINES -
Columbus, OH

World's top computer products/services
provider and one of largest software and
semiconductor suppliers.

Systems Engineer (1978-1981)

Provided technical/marketing support in computer
sales branch office and maintained
responsibility for 100+ installed customer
accounts.

************************************************************
EDUCATION
************************************************************

THE OHIO STATE UNIVERSITY - Columbus, OH
MBA, Finance (1978)

FRANKLIN UNIVERSITY - Columbus, OH
BSBA (1976)

************************************************************
COMMENDATIONS
************************************************************

Pacer International Star Contributor Award

IBM Systems Engineering Achievement Conference
Award

Certifications
See above


You must be logged in and have a current resume access subscription. Login or Register »

View all resumes in US-OH-Upper Arlington »
View all resumes in US-OH »

View other Senior-Level IT Management Professional resumes, IT Manager resumes