Resume of Technical Writer

Title
Technical Writer

Primary Skills
Results-oriented technical writer with software quality assurance engineering...

Location
US-AZ-Phoenix

Posted
Dec-19-07

PERSONAL INFORMATION
*Possess current Interim Secret Security Clearance.
*Senior Technical Writer/Editor with extensive Software Quality Assurance (SQA) Engineering experience
*Project Lead and Management
*Software Process Trainer
*Current Certification, Capability Maturity Model Integration v1.1, Staged and Continuous Representation from Carnegie Mellon University
*Member, Society of Technical Communication (STC), Phoenix Chapter

SUMMARY OF SKILLS
*Expertise in Requirements Documentation, DO-178B documentation, Process Based Management, and SEI CMM/I.
*Experienced in all phases of the Software Development Life Cycle, DO-178B, Various Mil-Stds, Test Designs, and Test Scripts.
*Work experience includes statistical methodology, trend analysis, computer hardware, software, internet, standards and systems.
*Specialize in software quality assurance engineering challenges.
*Knowledge of and familiarity with RTCA/DO-178B, DOD-STD-2167A Notice 1, ISO 9000-3, MIL-STD 498, MIL-STD-882D, and IEEE 12207.0, IEEE 12207.1, IEEE 12207.2, and SEI CMM requirements.
*Knowledge of and familiarity with Sarbanes Oxley (SOX) and Payment Card Industry (PCI) requirements.
*Experienced technical writer/editor specializing in SQA engineering, process trainer, project lead/manager.
*Aerospace, defense, manufacturing, government, utility, educational institution, commercial and industrial positions worked on both a contract and direct basis.
*Specialize in short to medium-term projects under little or no supervision.

EXPERIENCE

Senior Technical Writer / Project Lead 2007 - Present
Northrop Grumman Corporation (Tempe, AZ)
*Contract assignment as Lead Technical Writer within Northrop Grumman Electrical Systems Electro-Optical Systems (ES-EOS) on the night vision image intensifiers and systems project.
*Lead a team of 6 process proofers and 1 technical writer in extensive process proofing and analysis project to increase quality and efficiency of product.
*Create document process life cycle for hundreds of work instructions for Manufacturing Engineering.
* Create various forms and templates to streamline document process.
* Create hundreds of Visual Aids to supplement over a hundred critical work instructions.
*Build and submit Revision Notices (RNs) in ISE and CADSTAR for Change Control Board (CCB).

President 2007-Present
LP Technologies, Inc. (Phoenix, AZ)
*Head of technical services company providing technical solutions for private and government sectors

Senior Technical Writer w/ SQA Engineering Experience in DO-178B 2003 - 2007
The Boeing Company (Long Beach, CA)
*Direct assignment on the C-130 Avionics Modernization Program (AMP) within the Software Tools and Process team primarily focusing on SQA engineering needs, technical documentation, metrics, processes, and in-house training.
*Assisted in design, development, and implementation of a unified interface for the verification team which provided control of the Flight Management Application (FMA) and CNCP radios, over 1553B, A429, RS422 and RS485 Buses on the WindRiver VxWorks AE-653 Secure Real-Time Operating System.
*Worked closely with the SQA and Testing IPTs in developing verification and validation utilities.
*Produced and maintained a variety of technical documentation for avionic systems, Operational Flight Programs (OFPs), and Special Operations Forces (SOF) Mission Planning software throughout the software life cycle including software requirements, design reviews, interface control documents, operating instructions, and test scripts/procedures.
*Generated Software Metrics Plan and Software Verification Descriptions (SVDs) for both OFP and Computer Software Configuration Item (CSCI) and updated Software Requirements Specifications (SRSs).
*Ensured contractual compliance with various Mil-Stds and DIDs.
*Ensured proper documentation data rights with regard to proprietary, competitition sensitive, export controlled, and classified information.
*Chaired and facilitated the Process Change Board (PCB).
*Managed the Vision Support Plan (VSP), Process Based Management (PBM), and Technical Performance Measurement for the Software Integration Product Team (IPT) on a monthly basis.
*Generated and published a monthly Software Metrics Report including action item trending, staffing, process and other performance metrics.
*Facilitated Peer Review Training and other tools training.
*Defined, documented and negotiated product requirements relevant to certification, configuration, data and data management and engineering processes. Developed, documented and implemented plans and processes to ensure products meet technical, data, regulatory and company requirements and to maintain configuration control.
*Tracked and reported data to monitor adherence to regulatory, data configuration and contractual requirements; conducts audits and reviews to ensure products meet requirements.
*Developed certification plans, integrated process architecture infrastructures, process models, product structure definitions and/or data requirements/data management processes. Developed plans, schedules and resource commitments to develop, test and deploy process improvements and changes.

Business Analyst 2002 - 2003
Southern California Edison c/o APR Consulting (Santa Ana, CA)
*Contract work assignment for Southern California Edison, Transmission & Distribution Safety Department.
*Gathered, documented, and analyzed data/information for safety statistical reports.
*Developed and implemented plans for analysis in the absence of complete information and direction.
*Extensive project management and priority assignments under pressure and changing conditions.
*Presented findings in clear and concise manner utilizing strong oral/written communication.
*Used wide range of interpretive analysis tools (e.g. trend analysis, spreadsheets, comparisons, graphs, and summary vs. detail charts).

Document Control Associate 2001 - 2002
Southwall Technologies, Inc. (Palo Alto, CA)
*Created technical documentation (procedures, forms, manuals, bill of materials, etc) for Manufacturing Engineering, Materials, Quality Assurance, Research and Design.
*Ensured that all documentation adhered to ISO 9000.
*Continually performed internal audits of all documentation and maintained archive of obsolete materials.
*Processed Engineering Change Notices (ECNs) and Temporary Deviations (TDs) through full cycle using MS Word and process flows using MS Visio.
*Supervised and chaired weekly Change Control Board (CCB) meetings including agendas, minutes, and official document notifications.
*Created weekly Operational ECN and TD Reports.
* Extensive data management of part numbers in PRMS on AS/400.

Various Contracts 1992 - 2001
Tele Atlas North America, Inc., Academy of Art College, DMR Consulting Group, Inc., Best Realty and Investments, A&R Swimming Pool Company, and J&J Painting Company

EDUCATION

B.A. English
California State University, Long Beach

COMPUTER SKILLS

Integrated System for Engineering (ISE), DOORS (Traceability tool), CMS (Configuration Management System), BLMS (Training Database), CPAS (Risk Management), TPM (Technical Performance Measures), PBMS (Process Based Management System), VSP (Vision Support Plan), Rational ClearCase, Rational ClearQuest, MET (Management Enterprise Tracking system), Di-Diver (A Business Analysis Management Data Tool), PRMS on AS/400 (a Configuration Management System), OLPPS (Online Personnel Payroll System)

Windows/Mac: MS Word, Excel, MS PowerPoint, MS Visio, MS Outlook, MS Access, Schedule +, MS Projects, Adobe Photoshop, Adobe Pagemaker, MS Publisher, WordPerfect, Quicken, Quickbooks, ACT!, Filemaker Pro, FrontPage, Dreamweaver, Lotus Notes, cc: Mail, Eudora Mail, Dbase IV

AFFILIATION(S), CERTIFICATION(S), and CLEARANCE(S)

*Possess current Interim Secret Security Clearance.
*Current Certification, Capability Maturity Model Integration v1.1, Staged and Continuous Representation from Carnegie Mellon University.
*Member, Society of Technical Communication (STC), Phoenix Chapter

References available upon request.

Certifications
See above


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