RESUME DETAILS

IT Manager / Network Administrator

SUMMARY
Professional with over 16 years of experience in the computer industry as a WAN and LAN technical specialist, data communications analyst, consultant, and administrator. Background includes user support, systems installation, repair, maintenance, troubleshooting, problem resolution, installation of structured wiring systems, and purchasing/configuring new equipment. Proven record of success with remaining under budget while striving for 99.999% uptime. Proactive in eliminating problems before they occur rather than after.

EXPERIENCE
Network Administrator - 2004 to Present
Tabor Academy, Marion, MA
Responsible for supporting the LAN which handles 600+ users for a private boarding school in both PC & MAC environment. Responsible for all aspects of the infrastructure (computers, phones, Ethernet switches, security, printers, etc.) Configured and provide support for 11+ Windows 2003 Servers running the following applications (Active Directory/Domain Controllers; Exchange 2003 Server; SQL 2000 & 2005 Server; Terminal Services; Symantec Enterprise; Webroot SpySweeper; Blackboard; File Maker; Senior Systems; Raisers Edge). Responsible for working with Telco providers for connectivity issues and configuring/monitoring Cisco router, SonicWall firewall, and PacketShaper. Support all staff/faculty/student issues whether PC/MAC related. Take care of all account creations in Active Directory and email setups/configuration. Also responsible for mail monitoring and spam filtering using GFI Mail Essentials. Take care of all backups which utilizes a remote vaulting solution keeping multiple generations stored off site in a remote location.

Network Administrator/Consultant - 2004 to Present
More Group, Inc., Middleboro, MA
Responsible for rollout & design of Windows network to support 25+ users with network connectivity, email, and remote connections using VPN solution. Recently coordinated office move from one location to another site and oversaw the entire project of voice/data move. Take care of internal data center as well as production network including but not limited to Exchange 2003, ACT Databases, SalesForce.com. Setup & configuration of training lab consisting of 12 desktop machines used for TSM & Commvault training. Utilize Symantec Ghost for remote imaging of machines to cut down on actual load times. Configure handheld devices and server for remote communication (i.e. Motorola Q's). Provide level 2 support for MoreVault Storage product (rebranded Asigra) remote backup/storage solution which is currently housing 20+ TB of customer data. Utilize GoToMeeting and Remote Desktop Connections to connect to remote sites to troubleshoot various issues. Assist in building Vault appliance for shipping to customer to be the gateway of their remote backups.

IT Manager - 2001 to 2004
Neartek, Inc., Westborough, MA
Responsible for ordering, building, maintaining all equipment for networking infrastructure (computers, phones, security, printers, etc.) for a company with two offices in Massachusetts, one office in New York, and one office in France. Built the network to support 100+ users with all offices connected through a site-to-site VPN solution. Installed and configured 10+ Windows 2000/NT Servers to support the following applications (Domain Controllers, Exchange 2000 Server, SQL 2000 Server, GreatPlains, IIS for company website & FTP Server, Terminal Server, Norton Corporate Edition, NAS device). Responsible for working with Telco providers for voice/data circuits (FlexPath, T1s, FrameRelays, etc.) Provide technical support for all local & remote users of the internal network. Provide on-site technical support for beta customers for Neartek VSE2 product. Assist with Professional Services to do customer installs of various backup solutions.

Programmer Analyst - 1999 to 2001
Staples, Terre Haute, IN
Responsible for infrastructure (computers, phones, Radio Frequency equipment, high speed laser printers, Zebra printers, etc.) in a 560,000 sq. foot warehouse/distribution center employing 250+ associates. Installed and maintained network consisting of over 50 desktop PCs and over 50 dumbtubes running on NT, AS/400 & Unix operating systems. Daily responsibilities involved Warehouse Management System application(s) for warehouse inventory, programming Informix Structured Query Language (SQL), account setups, daily backups on 2 NT servers and 1 HP Unix box using DLT drives. Also maintained and configured Siemens phone switch, Intermec RF Equipment, & Musak/Paging system.

Owner - 1991 to 1999
Bits & Bytes, Oakland, MD
Sold & serviced computer systems, software, and peripherals. Responsible for ordering, building & delivering computer systems as well as installing optional hardware such as modems and other types of add-on hardware/software. Setup individuals & businesses with full access and training on the Internet. Recommended, developed and implemented LANs for offices ranging from 2 to 3 clients up to 30 or 40 clients. Configured and setup Microsoft BackOffice Server Suite running NT Server, Exchange Server, Proxy Server, SQL Server, etc. Also responsible for setup/configuration of high speed internet connections through frame relay and ISDN connections. Offered full service webpage design and hosting housed on my own servers.

TECHNICAL EXPERTISE
* Operate/setup all PC/MAC computers connected to a network or stand alone. Experience with all peripherals (CD/DVD; Modems; Routers; Firewalls; Scanners; Printers; Tape Drives). Can program and troubleshoot hubs, switches, CISCO routers & firewalls.
* Can efficiently use Windows Vista/XP/2K/98/95, Windows NT Server/Workstation & Server 2003, Exchange Server 2000 & 2003, Proxy Server, SQL Server, Unix, AS/400, DOS, BackupExec, CommVault, Blackboard, WordPerfect Suite, Office Suites 2007/2003/2000, Lotus SmartSuite.
* Analyze computer systems and make recommendations based on company needs.
* Perform security audits protecting clients/users from vulnerabilities.
* Type between 90 & 100 WPM.

CERTIFICATIONS AND DESIGNATIONS
* A+ Certification, CompTIA 1997. Have been an active member of the industry recognized organization since 1997.

HONORS
* Staples Partnership Award, Staples Corporate, Terre Haute, IN 1999. Recipient of Staples Partnership Award for being a member of the IT construction team which finished the Terre Haute distribution center project one month early and one million dollars under budget.
* Senior Vocational Award for Data Processing, Southern Garrett High School, Oakland, MD 1990. Maintained highest GPA in the class throughout the year in Business Data Processing while learning in-depth the fundamentals and operation of word processing, spreadsheets, and databases.

Certifications
See above

CONTACT DETAILS

You must be logged in and have a current resume access subscription. Login or Register »

View all resumes in US-MA-New Bedford »
View all resumes in US-MA »

View other Network Administrator resumes, System / Network Administrator resumes

Resume of Network Administrator