RESUME DETAILS

NETWORK ADMINISTRATOR / SYSTEMS ADMINISTRATOR
Pursuing MCSE, MCDBA & FreeBSD Administration Certifications

Solutions-oriented IT Professional with proven success designing, implementing and integrating cost-effective, high-performance technology solutions to meet challenging business needs.

> Solid knowledge of LAN/WAN network design, administration and support under Windows NT/2000 and FreeBSD environments.
> Proven expertise in supporting and troubleshooting hardware, software and networking issues.
> Demonstrated ability to satisfy users through analysis and problem resolution. Recognized as the “go-to-person” for immediate resolution to technical issues.
> Extensive expertise administering and monitoring Active Directory, back-up/recovery, anti-virus, firewall, routing/switching, Email & Internet, TCP/IP and remote connectivity.
> Organized, take-charge professional with exceptional follow-through abilities and detail orientation, able to plan and oversee projects from conception to successful conclusions.
> Outstanding communication skills; interfaces effectively with upper management, vendors, staff, peers and users.
> Strong technical background with a solid history of delivering outstanding customer service. Genuine commitment to quality and customer satisfaction.

TECHNICAL SUMMARY
=================
HARDWARE & ARCHITECTURE:
Desktops, Servers, Laptops, Modems, Network Cards, Mother Boards, Printers, Scanners, Routers, Hubs, Switches
SYSTEMS:
Windows 9x/ME/NT/2000/XP/2003, Basic FreeBSD & Linux
SOFTWARE:
MS Exchange 5.5/2000/2003, MS Office Suite, McAfee AntiVirus, Veritas Backup Exec, GFI MailEssentials anti-spam filter, and Samba
PROTOCOLS & ARCHITECTURE:
TCP/IP, NetBEUI, WINS, DNS, DHCP, Ethernet, Fast Ethernet, Token Ring, Twisted Pair, Coaxial

PROFESSIONAL EXPERIENCE
=======================

WRIQING ENTERPRISES, KENT, WA - 2007 - 2009
Seized entrepreneurial opportunity to launch retail establishment focusing on Chinese collectibles.
PRINCIPAL
Accountable for all aspects of growing a business including setup of all internal systems and IT infrastructure.
* Designed and installed network providing full wireless computing throughout the store.
* Evaluated, selected and installed POS system.

CONTRACTORS BONDING & INSURANCE, SEATTLE, WA - 2005 -- 2007
Recruited to this insurance and bonding firm to administer and improve network architecture.
NETWORK ADMINISTRATOR
Recruited as a Network Administrator to assist Network Manager in administering, optimizing and enhancing multi-platform technical infrastructure to optimally support users across multiple floors and multiple locations. Research, recommend and implement hardware and software into the environment to increase efficiency and capabilities. Implement new processes and procedures to optimally support business operations.
Fully accountable for enterprise network with 10 Windows 2003 servers supporting over 500 user across 12 locations. Manage, upgrade and support network infrastructure including security, patches/fixes and updates. Support network security strategies, including firewall, back-up/recovery and routers/switches. Administer and support MS Exchange servers, including mailboxes, public folders and distribution lists. Install and support Windows XP desktops and laptops, including all third-party software and applications. Analyze and resolve server and networks connectivity issues. Manage remote connectivity, back-up and disaster recovery strategies. Maintain proprietary applications and third-party software. Provide technical support to users on all hardware, software and networking issues. Train users on hardware and software usage.
* Consistently praised for high level of responsiveness and technical acumen. Noted for resolving most issues in 1 call.
* Demonstrated ability to constantly reprioritize tasks to meet user issues.
* Credited with increasing user satisfaction through deliberate focus on customer satisfaction strategies.
* Recognized for planning and implementing new centralized printing system to eliminate disparate equipment and improve throughput.

SNOQUALMIE ADMINISTRATIVE SERVICES, INC., SNOQUALMIE, WA - 2000 - 2005
Promoted through a series of increasingly responsible positions for this conglomerate of regional service providers. Advanced based on consistent contributions to technical excellence, problem resolution and customer satisfaction.
NETWORK ADMINISTRATOR / NETWORK ASSOCIATE
Recruited as a Network Associate and earned promotion to Network Administrator to streamline and implement new technology solutions to reduce downtime and increase user satisfaction. Support multiple network infrastructures consisting of Windows NT/2000 and FreeBSD servers. Configure and support network security strategies, including firewall, back-up/recovery and routers/switches. Administer MS Exchange servers and support Windows 98/2000 desktops and laptops.

Configure and support internal system security, including adding/deleting users and shared permissioning. Resolve server and networks connectivity issues including managing remote connectivity, back-up and disaster recovery strategies. Monitor and track technical assets and software licensing compliancy.
* Recognized for introducing new procedures and technologies, resulting in improving stability and increasing network uptime from 30% to 98%.
* Credited with raising network user satisfaction from 60% to 100% through effective deployment of customer satisfaction and problem resolution strategies.
* Planned and successfully deployed numerous migration efforts, including MS Windows NT 4.0 to Windows 2000 Active Directory, MS Exchange 5.5 to 2000, and MS Windows 98 to 2000 Pro.
* Designed network to support new business service, consisting of Windows 2000 servers and desktops.
* Created network security infrastructure, utilizing FreeBSD firewall services and virus scanning software.
* Implemented Terminal Services server and Outlook Web Access to provide access to remote and mobile users.
* Defined and implemented server back-up routines and established offsite storage recovery solution.

CASCADIA TECHNOLOGY, DIVISION OF NOVAMETRIX MEDICAL SYSTEMS, INC., REDMOND, WA - 1994 - 2000
NETWORK ADMINISTRATOR / SENIOR ENGINEERING TECHNICIAN
Full accountability for designing, implementing and supporting company's 1st network, including CAT5 cables, desktops, server and peripherals. Administered, optimized and supported network, consisting of Windows NT servers and desktops. Provided hardware, software and networking support. Created prototype boards based on engineering specifications. Built, tested and troubleshot prototype boards, test fixtures and specialized test equipment.
* Recognized for establishing company's 1st LAN/WAN infrastructure to optimally support business operations.

EDUCATION
=========
ELECTRONICS TRAINING PROGRAM
EDMONDS COMMUNITY COLLEGE

Certifications
See above

CONTACT DETAILS

You must be logged in and have a current resume access subscription. Login or Register »

Resumes in Arcadia, CA | Resumes in California

View other NETWORK ADMINISTRATOR resumes, System / Network Administrator resumes

NETWORK ADMINISTRATOR Resume