Technical Writer Resume

Title
Technical Writer

Primary Skills
Dreamweaver, photoshop,SAP,.NET,C,C++,ORACLE

Location
US-CA-San Francisco (will consider relocating)

Posted
Oct-20-08

Summary:

• Detail oriented with diversified 8 years experience in technical documentation, business analysis, business proposals, Instruction guidelines, user manuals, requirement gathering, and training material
• Experience spans across different industry verticals viz. Healthcare, Telecommunications, Media, Finance, Travel
• Exceptional Technical Writing and Editing skills
• Experience in Change Management process for applications
• Experience in Functional Testing
• Strong Knowledge on the SDLC Project Life Cycle including CMM and ITIL processes
• Good knowledge on Object Oriented Programming
• Good knowledge on SAP BW, and SAP BPS/IP
• Expertise in creating training material using MS office suite
• Strong Experience as a Trainer -- provided training on various Technical (eg. SAP processes mapped to business process) and Non-Technical (Leadership, Time Management) to End Users and in-house employees
• Strong experience in documentation tools like Word, SNAGIT, PowerPoint, VISIO, FrameMaker 8.0, and RoboHelp 7
• Developed documents for mission critical business applications using formal technical writing methodologies
• A self starter
• Capable to learn new technology and adapt to a new environment quickly
• Excellent team player, good independent performer, Organized and hardworking
• Expertise in coordinating with project leads, tech. leads and engineers to produce technical documents, marketing collaterals, and website contents
• Proven Leadership skills, served as a team lead, responsible for managing and co-ordinating documentation projects and reviewing deliverables
• Impeccable communication skills needed to provide status to customers and business partners in order to set the expectations right
• Strong analytical, administration and problem solving skills coupled with high awareness of quality standards
• Cited by client as the “best written manual”




Wed Dev. Tools : MS FrontPage 2002, Adobe Dreamweaver
Image Tools : Photoshop, SnagIt, Paintshop Pro, MS Visio
Publishing Tools : QuarkXpress, Adobe FrameMaker 8.0,
Adobe RoboHelp 7
Scripting Tools : MS Word, MS Excel, MS PowerPoint
Reporting and DataWarehousing : SAP BW, SAP BPS/IP
OS : Windows XP/Vista/NT/2K Server/Professional, UNIX
Web Technology : Java, .Net, HTML, ASP, JavaScript, C, C++
Database : Oracle 8i
Mgmt. Tools : MS Project 2003

Certifications
Post Graduate Diploma in Business Management (Systems) [equivalent to Masters in Computers]
Post Graduate Diploma in Computer Application
Bachelors in English



Java Certification, Wintech e-Commerce
Oracle DBA, STG
Auditing for ISO 9001/2000



Cited as the ?best written manual? by IIS, North Carolina, US
Received various commendations by the client




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