Resume of Technician

Title
Technician

Primary Skills
SOFTWARE TESTING, HARDWARE TESTING, TRAINING, TECHNICAL WRITING...

Location
US-ID-Boise

Posted
Jan-23-08



SOFTWARE TESTING HARDWARE TESTING TRAINING
TECHNICAL WRITING DATABASE ADMINISTRATION TECHNICAL SUPPORT
BUSINESS ANALYSIS PROJECT MANAGEMENT NETWORKING
CUSTOMER SERVICE EMPLOYEE SUPERVISION ACCOUNTING


Profile

* Keen technical intellect with consistency in making the grade through innovation
* Perfect eye for finding flaws
* Highly skilled in troubleshooting and problem analysis
* Results-oriented; adapts easily to new requirements
* Equally comfortable and effective in both team member and team leader situations
* Excellent verbal and written communication skills - ensuring the highest level of customer service and relationship management
* Effective time management skills
* Eagerness toward learning and expanding capabilities
* Excellent work ethic, persistency and strong organizational skills

Technological Skill Set

*
* Database Systems
* Test Design
* Email Management
* Windows 95/98/NT/ME/XP/2K/ 2003/Vista
* Windows Servers
* VAX
* UNIX
* DOS
* VBA
* OLAP
* MS Office Suite
* FrontPage
* Print Shop
* Publisher
* Corel Draw
* POS Systems
* SQL
* Desktop Systems
* Clear Quest
* Crystal Reports
* NetShow
* Direct Mail Manager
* QuickBooks
* Quicken
* Adobe
* Lotus Office Suite
* LDAP
* Office Machines


Experience

Team Lead 2006 - 2007
AppLabs - Boise, ID
Major Functions: Responsible for Beta Testing Firmware, Software Testing, Test Design, Defect Management, Technical Writing, Test Systems Management, Technical Data Entry, Data Summary and Analysis, Documentation, Workforce Allocation, Project Management, Process Development, and Customer Interface.

Test Lead 2006 - 2006
Volt Technical - Boise, ID
Major Functions: Responsible for Beta Testing Firmware, Software Testing, Test Design, Defect Management, Technical Writing, Test Systems Management, Technical Data Entry, Data Summary and Analysis, Documentation, Workforce Allocation, Project Management, Process Development, and Customer Interface.

Installation Technician 2004 - 2006
Tolt Service Group - Boise, ID
Major Functions: Responsible for the Installation and Repair of New Technologies, POS systems, Servers, and Desktops

Test Engineer 2003 - 2004
Veritest - Boise, ID
Major Functions: Responsible for Beta Testing Firmware, Software Testing and System Testing

IT / IS / Accounting 2002 - 2003
Fund Raisers LTD. - Garden City, ID
Major Functions: Database design, operations management, implementation accounting, technical writing, reorganization initiatives, data summary and analysis, business analysis and project management.

Test Technician II 2000 - 2002
ADECCO / Tad Technical - Boise, ID
Major Functions: Responsible for Beta Testing Firmware, Software Testing, Test Design, Defect Management, Test Systems Management, UNIX Execution of Test, Technical Data Entry, Data Summary and Analysis, Documentation, Web Base Information Systems, LAN Devices, DCHP, Technical Writing and TCP/IP Networking.

Education

Associate of Specialized Technology / Electronic Engineering 1991
National Education Center - San Bernardino, CA

Accreditations

ROP Sales and Merchandising - Certificate of Completion
Microsoft Excel 5.0 - Certificate of Completion
Writing HTML - Certificate of Completion
Idaho Labor Laws - Certificate of Attendance
Fundamentals of Cisco Wireless Network Integration - Certificate of Completion

Patents and Publications

America at the Millennium 2000
Yesterday and Tomorrow 1999

Certifications
See above


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