Resume of System Administrator

Title
System Administrator

Primary Skills
Systems Management, Integration, Test and Support.

Location
US-TX-Dripping Springs

Posted
Feb-05-07

I am an IT professional with over 20 years of experience working with a wide-range of hardware, software, and people. My expertise is in solving problems, providing solutions, and helping people. I'm happiest applying these in Environment and Systems Management, Integration, Test, and Support.

Career:

PERM EMPLOYMENT DESIRED

Sep 01 - Feb 07 Independent Contractor
Nov 95 - Aug 01 International Bus Machines (IBM)
May 86 - Nov 95 Local and State Government


Skills:

20+ years UNIX, Windows, and Network Admin
10 years Project Management and Integration
9 years Database Management (non-DBA)
5 years Expert-level Technical Support
4 years P5/Lpar, VMWare, and MS Virtual Servers
3 years Software Test Engineer


Strengths:

Managing projects and deadlines
Translating between expert and lay- persons
Ability to find resources and solve problems
Being Proactive. Adding processes where there are none
Analyzing methods and tools identifying what works and what can be improved
Customer/user oriented. I try putting myself in their shoes. Making technology work for the user
Providing expert solutions towards company goals. I enjoy working with solutions, not just products, and adding value to the business
Ability to communicate at all levels of technical proficiency to internal and external clients
Excellent teamwork and organizational skills
Recognized as a valued team member
Received Awards for Customer Satisfaction



EXPERIENCE

Environment and Systems Management

Provided test and production, database and application environments with planning, change management, hardware builds, firmware and OS installation and upgrades, configuration, security and user provisioning, inventory and application deployment, performance tuning, backup and recovery, and board-level troubleshooting and repairs to meet project requirements and schedules. Provided 24/7 monitoring of hardware, applications, networking, and end-to-end communications to ensure availability and stability of complex heterogeneous environments, proactively notifying stakeholders and coordinating troubleshooting, shared services, and vendors minimizing impact.
* Created and modified Shell and Perl scripts and provided system and software testing
* Facilities management included AC, power, network circuits, procurement, and site security

Integration and Project Management
Provided business and technical assessments, methodology, product information, design, budgeting, scheduling, procurement, installation, configuration, inventory, deployment, security, and user training.

Functional and Systems Test
Provided functional and systems testing in heterogeneous multi-scale environments. Created test plans, performed automated and manual regression, bench-mark, and source isolation testing, identified exposures, provided deliverables and documentation, and managed escalations with development and support. Created and modified Shell and Perl scripts, and performed board-level troubleshooting for software and hardware.

Level 2 Technical Support Engineer
Provided expert-level enterprise-scale heterogeneous support for operating systems, middleware, database, and applications. Provided best practice methodology, installation, upgrade, configuration, performance, cross-platform portability, source-code analysis, and troubleshooting with source isolation and resolution. Created and modified Shell, Perl, and Tivoli CLI scripts.



EMPLOYMENT

SEP 01 - FEB 07
INDEPENDENT CONTRACTOR


Jun 06 - Feb 07
DELL, GSSS IT Software Test Group, Austin TX
Environment Management

Provided availability and stability of test environments, and managed systems patching, build code migration, and cross-team coordination and documentation. Managed 70+ Dell servers (clustered) and 16 databases; Win2k/2k3/XP/Vista; VmWare 5; Knoppix, Red Hat EAS 3 Linux; Oracle 9i/10g/11i; Oracle Apps/Discoverer 11; Toad for Oracle; WebMethods 4; WebLogic; MqSeries; MsSQL; Apache; QuickTest Pro 8; Mercury Governance 6 and Quality Center 8; Remedy; Empirix OneSight; and Primus.

Mar 06 - Jun 06
IBM, Sales and Dist Team, Telecom/Demo Center, Austin TX
UNIX and Windows Systems Administrator
Provided production and test environments for the IBM Briefing Center Telecom, providing customers' access to IBM and IBM partner bleeding edge technology. Managed 25+ 360 pServers, 570 eServers, and BladeCenters; Lpars (AIX / Linux), VmWare (Linux / Win2k3), Tivoli (Storage, Monitoring), DB2, Fibre channel, SAN's (4 terabytes, 2 tape libraries), HACMP, WebSphere, MqSeries, VideoIP, and SIP.

Sep 05 - Feb 06
Surgient, Data Center Operations Team, Austin TX
UNIX and Windows Systems Administrator
Managed 500+ Dell and HP servers each with 10+ virtual Linux/VmWare or Win2k3/MS Virtual servers.

Oct 04 - Jul 05
IBM, WebSphere Product Test Team, Austin TX
UNIX and Windows Systems Administrator
Managed 10+ production and 1000+ lab servers; RS6000 32/64 bit (P5 Lpars, AIX, PPC, Linux), Sun 32/64 bit (Solaris), HP 32/64 bit (HPUX, Linux, Win2k3), Dell 32/64 bit (Win2k3/2k/XP, Linux), and SANs (3-terrabye storage); 300+ desktops (WinXP/2k, Linux); and 50+ Cisco routers and switches (ipv4, ipv6); TCPIP, DNS, NFS, SSH, LDAP, Apache, Samba, WebSphere, MqSeries, DB2, Oracle, NIM, Mysysb, Jumpstart, Kickstart, Lotus Notes, MSOffice, Ghost, SpinRite, VmWare, CheckPoint, Knowledge and TroubleTicket systems (HTML, postnuke, and MSSql), and Virus and Spyware apps.

IBM, UNIX Product Test Team, Austin TX
Functional and Systems Test Engineer
Provided functional and systems testing of AIX and Linux releases on a wide range of high-end RS6000 32 and 64 bit servers. Expertise included AIX, Linux, TCPIP, NFS, DCE, and LDAP.

SBC Labs, VOIP and Speech Lab, Austin TX
Systems Integration and Project Management
Installed, configured, and managed Compaq G3 (win2k, linux 9), Compaq DL 360 G2 (linux 7), Sun V440 (solaris 9) and NetraT4/Ultra450/420R (solaris 8), IBM Blade and xSeries (win2k), Cisco 2600, 2950, 5300, and 5400, Oracle 9, IBM LDAP, WebSphere, and PC and Macintosh workstations.

Rivers and Reefs, Austin TX
Systems Integration and Project Management
Provided a retail POS server and workstation solution utilizing Win2k, VmWare, Linux, Quickbooks and custom retail pet application software, cash register, a credit reader, and receipt and report printers.

Northrop Grumman, Austin & San Antonio TX
UNIX and Windows Systems Administrator
Provided server and workstation management to corporate and state agency clients. Managed RS6000 (AIX / PPC Linux), Sun (Solaris), HP (HPUX), PC (Win2k/NT/98, Linux), DNS, NFS, SSH, Sendmail, Apache, Samba, Mksysb, NIM, LDAP, Active Directory, WebSphere, DB2, and Oracle.

US Army, Fort Sam Houston, Info Tech Bus Center, San Antonio TX
UNIX and Windows Systems Administrator
Provided monitoring, inventory, and security using OS and Tivoli products. Managed Sun (Solaris) and Compaq (Linux/Win2k) servers; DNS, SSH, Sendmail, Apache, WebSphere, and LDAP. Military MBI.

Conseco Insurance Co, St Paul, MN
Systems Integration and Project Management
Provided needs analysis and recommendation for user provisioning, security, and Tivoli software.

Integrated Criminal Justice, Maricopa County AZ
Systems Integration and Project Management
Provided needs analysis and recommendations for enterprise management, user provisioning, security methodology and auditing, Tivoli products, and disaster recovery. Environment: Sun Ultra 450 (Solaris 9) and Compaq G2 (Linux/Win2k) servers, Tivoli, WebSphere, MqSeries, DB2, and IBM LDAP. Onsite and Telecommuting. Maricopa County Sheriff, Arizona Public Safety, and Washington DC clearances.

IBM, Austin Server Team, Austin TX
UNIX and Windows Systems Administrator
Managed 100+ IBM Blade, Raven, SP2, and Xseries (AIX, Linux, and Win2k) production and lab servers; NIM, Mksysb, DNS, NFS, SSH, Sendmail, Apache, DB2, and WebSphere, and MqSeries.

IRS and US Treasury, Enterprise Mgmt. Center, Austin TX & DC
UNIX and Windows Systems Administrator
Provided security methodology and processes and managed enterprise security. Environment: Sun V440's (Solaris), RS6000 F50 / 43p (AIX) and Dell (Win2k/Linux) servers; DNS, NFS, SSH, Sendmail, Apache, NIM, Mksysb, Jumpshot, and Tivoli enterprise products. US Treasury MBI clearance.

BRC Healthcare, EmSTAT Software Division, Austin TX
UNIX and Windows Systems Administrator
Managed 10+ production, 100+ development, and 400+ remote client RS6000 (AIX), HP (HP-UX), and Dell (Linux/Win2k) servers, workstations, and printers; DNS, NFS, Mksysb, Legato, Samba, Active Directory, Sendmail, MS Exchange, Apache, SSH, Cisco 800 / 2600's, and data circuits.


NOV 95 - AUG 01
INTERNATIONAL BUSINESS MACHINES (IBM)

Env: Shell, Perl, SQL, and Tivoli CLI scripting; RS6000 (AIX), HP (HP-UX), Sun (Solaris), AS400 (OS400), Linux, Win2k/NT/98, Novell, OS/2; DB2, Oracle, Sybase, Informix, MS SQL; LDAP, Active Directory, Apache; DNS, NFS, NIS, Sendmail, Mksysb, NIM, ADSM, Legato; Samba; SSH, and Cisco.

Tivoli, Systems Business Group, Security Products, Austin TX

Functional and Systems Test Engineer
Level 2 Technical Support Engineer
Provided functional and systems testing in heterogeneous multi-scale environments. Provided education deliverable and installed, cabled, configured, and managed a 500+ lab from the ground-up

IBM, AIX US Business Group, Austin TX
Level 2 Technical Support Engineer
Provided expert-level support for enterprise heterogeneous environments, middleware, and databases.


MAY 86 - NOV 95
LOCAL AND STATE GORVERMENT

Env: AS400, VAX, RS6000, Sun, NetWare, UnixWare, Win 3.11/NT/98, Macintosh, DNS, NFS, NCSA, Apache, Sendmail, Groupwise, Cisco 800/2600/5000, Fiber/T1/56k/ISDN, and Radio Equipment.

State of Texas, Dept of Info Resources, Telecom Division, Austin TX
Environment and Project Management
Provided turnkey and custom LAN, WAN, Video, and Internet solutions in competition with private companies. Billed $3.6 million (fiscal 1995) to 200+ clients statewide. Created and published product/services catalogs, marketing materials, and tech manuals and facilitated workshops.

City of College Station, Mgt Info Services Division, Public Safety, CS TX
Environment and Project Management
Provided operations and systems management for E911, Police, Fire, and Courts.



ACHIEVEMENTS

EDUCATION

St Edwards University
12 hours towards a BA in Computer Business Management (Degree currently on-hold)

Texas A&M University
122 hours towards Double Bachelors in Computer Science and Computer Engineering

Southwest Institute of Technology
Associates of Occupational Studies, in Electronics Technology, Top 1 %

CERTIFICATIONS

Tivoli Certified Consultant - IBM (Specializing in Security)
AIX Sys Admin Certified Specialist - IBM
AIX Support Certified Specialist - IBM
AIX Problem Determination - IBM

AWARDS

For excellence and achievement on the Y2K Swat Team
For Team Efficiency and Customer Satisfaction
Earned Certificates of Recognition for 96% and better customer satisfaction
Received the Management Services Pen for excellence and outstanding customer service
The Public Safety representative on the City Information Systems Automation Team

TESTIMONIALS

"The scope and complexity of our lab [1500+ heterogeneous machines] can be daunting at times and you managed to get up to speed on all the quirky test environments and grasped the requirements of the various teams remarkably quickly. Because of the diversity of our testing we often end up working with products or environments that none of us are familiar with. Your willingness to dive in and sort things out was enormously helpful. I wish you well wherever you end up and hope we get a chance to work together again." Darrin Giesy, IBM, WebSphere Team Lead, CORBA Interoperability Manager

"You have worked tirelessly on every requirement we have levied on you in order to meet grueling schedules. Our 64-bit server release had an almost impossible schedule and I can honestly say that without your alacrity, we would not have been able to meet our deadlines. You jumped into situations where we handed over various tasks... and gave 110%." Raj Suryavanshi, IBM, WebSphere Test Team, Pre-Release Manager

"My experience working with Jon is he is a true professional in customer care, communications, leadership and initiative. During the time I worked with Jon I received many compliments of his skills, character, and positive attitude." Karen Kelley, Tivoli, Manager Customer Support

(Testimonials document available upon request)

Certifications
See above


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