RESUME DETAILS

Over 6 years experience overall in IT industry. Background ranges from supervisor to new business development on both consumer and corporate levels. Recognized as a strategic technical thinker, and an innovator with a comprehensive view of business and a bias for action. Exceptional verbal and written communication skills, ability to interface effectively with clients, management and employees at all levels.
Technical Certifications
Microsoft Certified Systems Engineer : Messaging (MCSE: Messaging)
Microsoft Certified Systems Engineer: Security (MCSE: Security)
Microsoft Certified Systems Engineer (MCSE)
Cisco Certified Network Associate (CCNA)
Microsoft Certified Systems Administrator: Messaging (MCSA: Messaging)
Microsoft Certified Systems Administrator: Security (MCSA: Security)
Microsoft Certified Systems Administrator (MCSA)
Microsoft Certified Professional (MCP)
Certified LAN/WAN Administrator (CLWA)
Technical Skills Summary
Connectivity & Hardware Cisco AS5300, Cisco 2600, firewalls, routers, switches, wireless, T1, Ethernet, Fast Ethernet, Gigabit Ethernet, Cable/DSL modem, Analog dial-up
OS & Enterprise Apps Windows NT/2000/2003 Server, Exchange Server5.5/2003, Norton Antivirus, Symantec, ISA firewall, Proxy Server, VM Ware, Terminal Server, SQL
Technologies RAID, SCSI, UPS, Active Directory, DNS, WINS, DHCP, RIS, Remote Desktop, IIS
Desktop Technologies Windows 3.11/95/98/NT/2000/XP/VISTA, Microsoft WORD, Excel, Access, Power Point, Internet Explorer, Mozilla Firefox, Scanners, Desktop and Networked Printers
Summary of Technical Experience
Installation and Configuration
• Performed installation, configuration, administration and design of Windows 2003 domains in an enterprise network environment including installation and configuration of WINS, DNS, and DHCP
• Configured replication processes, designed and performed integration of Routing and Remote Access
• Performed installation and configuration of Remote Installation services (RIS), ISA, and proxy firewall software
• Installed and configured Enterprise Certificate Authority for windows 2003, created digitally signed and encrypted email messages through the use of Certificate Authority and SSL, and installed and configured IIS
Administration and Support
• Implemented exchange 2003 services, performed administration of user accounts, installed and configured backup system, installed and configured Active Directory Services, designed hierarchical information structures
• Created trust relationships and implemented security through Group Policy Objects
• Created a multiple location Distributed File System and configured the redirection of documents and folders
Troubleshooting
• Analytical skills, focused on enterprise networking equipment consisting of over 30 servers, routers, and switches
Professional Experience Detail
PFS Corp, Consultant 2002-Present Colorado Springs, CO
• Performed client analysis and assessment of financial situation
• Prepared one-on-one and group presentations with solution and recommendations
WorldCom/MCI, System Analyst/Project Manager 1999-2002 Colorado Springs, CO
• Business analysis and impact of software release projects
• Communication with other groups for software and error corrections
• Research and resolution of internal and external billing issues
• Data manipulation to keep multiple databases in synchronization
Compuware, IT Systems Consultant 1997-1999 Colorado Springs, CO
• Resolution of billing related issues in a timely manner
• Coordination of efforts between multiple groups for revenue recovery
Education
Tech Pros Group, Inc. LAN/WAN Engineer Program Irvine, CA
Denver Technical College AAS, Business/Computer Science Information Colorado Springs, CO

Certifications
Microsoft Certified Systems Engineer : Messaging (MCSE: Messaging)
Microsoft Certified Systems Engineer: Security (MCSE: Security)
Microsoft Certified Systems Engineer (MCSE)
Cisco Certified Network Associate (CCNA)
Microsoft Certified Systems Administrator: Messaging (MCSA: Messaging)
Microsoft Certified Systems Administrator: Security (MCSA: Security)
Microsoft Certified Systems Administrator (MCSA)
Microsoft Certified Professional (MCP)
Certified LAN/WAN Administrator (CLWA)

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