Experienced network administrator with expertise troubleshooting in distributed multi-tier platforms in various environments.
Network/server maintenance Computer applications Local remoter systems support System upgrades Patch management System backups Proficiency in TCP/IP protocols Data backup/retrieval Vendor/Client relations Network improvements/repairs/upgrades
CISCO router management Strong project management skills Remote access technology Troubleshooting XP, Outlook and VPN Excellent communication skills On-call experience Optimizing and performance tuning Strong problem solving/troubleshooting skills Technical help desk experience
Skills Experience Total Years Last Used ------ ---------- ----------- --------- MS Exchange Exchange Server 2003/2008 11 2/10/2012 Windows Server Windows Server 2003/2008 11 2/10/1012 Application Delivery Citrix XenApp 10 2/10/2012 Cisco IOS Catalyst Switch & Routers 10 2/10/2012 Virtualization VMWare 3 2/10/2012 SAN\NAS NetApp 1 2/10/2012
Network Support Acted as first point of contact for all major technical issues, including power outages, system failures and disaster recovery. Oversaw infrastructure of eight offices and acted as support for help-desk technicians and IT Department.
Network Security Planned, installed, maintained and optimized documentation of all LAN/WAN/VPN network hardware and software, security systems and communication links. Managed all clients network LAN/WAN hardware including routers, switches, load balancers and wireless networking equipment.
Installation Installed appropriate security patches to dissolve security vulnerabilities.
Strategy Implementation Injected IT architectural governance strategy into full project lifecycle through well-defined engagement points for infrastructure team, guidance, facilitation, contribution, impact assessments, and alignment reviews.
System Upgrade Created and drove infrastructure migration strategy to begin transformation of SSIT from a legacy client-server workshop to a modern business-aligned operation built upon enterprise architecture best practices.
System Integration Aligned office departments and increased inter-department communication and data sharing.
May 2000 to January 2012 Cousins Properties Inc Atlanta, Ga Senior Systems Engineer
Assisted with the research, plan, development and implementation of converting from a physical to a virtual network infrastructure, which included migrating to a SAN.Provided daily support to ensure company staff had necessary tools to perform tasks efficiently.Ensured network, system and data availability and integrity through preventative maintenance and upgrades.Administered in-house and telecommuters phone system, network, Internet, e-mail and web site connectivity.Served as operating system expert, providing technical support for entire organization.Responsible for the management, maintenance, and security of the entire company's Texas data network.Designed, documented and executed appropriate maintenance procedures including system upgrades, patch management and system backups.Evaluated alternatives and developed recommendations for technology/process solutions to meet business requirements.Practiced network asset management by maintaining network component inventory, related documentation and technical specifications.Provided senior technical support to both in-house IS staff and user departments for all network applications.Installed and supported over 30 Microsoft Windows Servers in an Active Directory Cluster. Administered and Managed Citrix XenApp environment, load-balanced server load as well as installed and published applications. Resolved Citrix related print issues.
Education and Training
1988 L. G. Pinkston High School Dallas, Tx Deploma
Member of the National Honor Society. Graduated in top 10 percentage of Class (4th) of 150. Senior Class President. Was in AP classes from Freshman year to graduation. Ashford University Clinton, IA Organizational Management
Professional Development: NetApp Maintenance and Administration VMWare Installation, Configuration, Administration and Maintenance 2003/2008 Window Server Installation, Configuration, Administration and Maintenance MS Windows XP, Windows 7, Install, Configuration, Administration and Maintenance