RESUME DETAILS

LAN Administrator / Systems Administrator / Network Administrator

CAREER SUMMARY
A highly motivated, results-focused Network Systems Administrator with over eight years of Information Technology experience. Possess strong leadership and successful team building capabilities and excellent technical, communication, presentation, and customer service skills. A resourceful problem solver with a proven ability to bring quick resolution to challenging situations as well as build lasting relationship with vendors and users.

CAREER PROFILE
LAN Administrator - 2000 to 2007
Molex Automotive, Auburn Hills Michigan
Manage entire IT and Communications Department, Maintain all of the Windows and Unix Servers, Maintain all networked and peripheral devices e.g. Time Clocks, Printers, RF scanners, etc, Build and re-image all computers in environment., Support the Cisco infrastructure, wireless network and MPLS, Manage global and regional projects implemented locally, Business continuity, data integrity, and network availability, Maintain PBX, Voice Mail and its associated Infrastructure, Maintain IT security and protection of its assets, Maintain EMC SAN, VERITAS backups and tape Library. Provide support for Molex data center with a 99.999 % uptime on call 24/7.
* Replaced or updated every system in environment and was the go to professional for every information technology inquiry or problem.
* Started with Molex in 2000 with a team of 6 and by 2007 was the last team member left, resulting in improved communication between IT and the business and provided solutions for business process using Information Technology.
* Increased system stability of and user productivity by replacing ATM infrastructure with Gigabit over Ethernet and installing other new technologies to maintain competitive edge.

Computer Specilist - 2000 to 2000
TransUnion, Troy, Michigan
Central point of technical support contact for internal and external customers. Analyzed computer environment and recommend standardization. Monitor data center and mission critical applications. Provided management with customized database views. Provided Microsoft Access database solutions for current projects. Responsible for Client side PC hardware and software operations. Scripted PC imaging procedure using Ghost and Dos batch commands. De-installation, formatting and asset management of legacy systems. Delivering computer systems, servers and integrating onsite.
* Engaged software, and hardware standardization into environment.
* Implemented helpdesk application into environment to manage flow of calls from external and internal users.
* Increased the efficiency of delivering Information Technology by improving the deployment process.

Computer Field Technician - 1999 to 2000
BancTec / Ameritech, Southfield Michigan
IBM & Dell break fix responsibilities, Novell Network Administraton, Imaging and deployment of IBM & Dell systems. Replacement of 3270 Terminals with PC Workstations. Configuration of NetManage mainframe emulation Software. Installation of desktop applications such as Office Suite, Lotus products and NetManage. Client side network support, printer networking, changing and maintaining static IP database, and variable length subnetting. Maintain Service Level Agreement and record services performed into SAP.
* Engaged Y2K Analysis and implementation of its corrective action.
* Ameritech had several IT services to consult for technology issues however chose our group on many occasions because of our exceptional customer service.
* Meet 5 and 24 hours break/fix service level agreements.

Computer Repair Technician - 1998 to 1999
Motor City Computer, Pontiac Michigan
Evaluate computer systems and peripherals for resale. Refurbish and prepare equipment for redeployment. Production style PC build environment complete with system testing, hardware installation, and PC imaging. Maintain all serial number and inventory assets and record in asset management system. Deliver computer systems and onsite integration.

Sales / Computer Technician - 1998 to 1998
SkyTec Computers, Lathrup Villiage, Mi
Provide customers with specification and compatibility for the purchase of computer hardware and software and system builds. Worked in laboratory building PC's for combo sales. Handled all customers technical and warranty issues. Provided customers with in-home and telephone technical support.

EDUCATION & CERTIFICATIONS
Bachelor of Science, Business Information Technology - Information Assurance - 2008
Walsh College, Troy Michigan
GPA: 4.0

Asociate of Applied Science., Infromation Technology Programming - 2006
Macomb Community College, Warren Michigan
GPA: 3.584.
Major courses: Advanced Visual Basic, Business Communications, Computer Systems Design, Database Design Concepts, Intermediate Visual Basic, Local Area Networks, Oracle, SQL, Program Design & development, Systems Development Methodology, Web Programming with Java Script and DHTML
Achievements: Magna Cum Laude, and project manager for group projects, and helped substitute teach advanced VB course.

Computing Technology Industry Association A+ Certification

SKILLS
* Operating Systems: Novell, Cisco IOS, Mitel (PBX), SCO Unix, OS/2, Dos, Windows 3.1, Windows 95, Windows98, Windows ME, Windows NT, Windows 2000, Windows Server 2000, Windows XP, Windows 2003, Windows Server 2003, Windows Vista.
* Applications Client: Adobe Flash, Adobe Photoshop, Adobe Writer/Reader, Auto Cad, CoCreate, Exceed, ISO and Compression, Lotus CCmail, Lotus Notes, Lotus SmartSuite, Microsoft Access, Microsoft FrontPage, Microsoft Office Suite, Microsoft Outlook, Microsoft Project, Microsoft SMS Client, Microsoft Visio, Netmanage, NetMeeting, Novell Client, Peregrine, Pro/E, Radia Client, SAP.
* Applications Server: Active Voice Mail, ArcServeIT, Asset Insight Asset Management, Call View Call Accounting, Citrix, DHCP Service, DNS Service, Domain Controller, File and Print Services, FTP Server, Ghost Imaging / Sysperp / Win PE, Intranet Server, Microsoft Exchange, Microsoft SMS, MS Security Update System SUS, MS Terminal Services, MRTG / IDS / System Monitoring, ILS, , Radia Store and Forward, Sharepoint, SQL Server, Symantec Antivirus Console, VERITAS Netbackup, What's UP Monitoring.
* Hardware, APC UPS 600-1400 Clients, APC UPS 1400-3500 Server, Cisco 1010 Light Stream ATM Router, Cisco 2500 / 2600 / 4000 router, Cisco 1900 / 2950 / 3550 Switches, Cisco 6509 Layer 3 Switch/Router, Cisco Catalyst 5000 Switches, Compaq Small Form Factor Clients, Dell ML6000 Tape Library, Dell PVT 136 Tape Library, Dell Servers 2600 - 290 Raid, DLT 4000 Tape Drives, EMC AX150 ISCSI SAN, EMC CX400 SAN / HBA / Brocade, Fiber Optic Infrastructure.
* Hardware Continued: HP Printers 4000-8000 Series, HP Servers LC / LH, HP Vectra PC Clients, HP Visualize - X6200 Workstations, IBM ThinkPad's 600 - T60p, Kyocera All in One Scanner / Fax / Printer, Kronos Time Clocks, KVM, Mitel PBX, NEC SX / SXI Laptops, Dell Latitude Laptops, Neoware Thin Clients / Bricks, RSA Tokens, Symbol and LXI RF Scanners, Treo, Xerox Plotter, Zebra Barcode Printer.
* Programming languages: Dos batching / Logon Scripting, HTML, JavaScript, SQL, VB.Net, Visual Basic 6, VB Script
* Networking Technologies: Active Directory, ATM, EGIRP, Frame Relay, Gigabit over Ethernet Backbone, IP Addressing and Subnetting, ISDN, MPLS, NAT Network Address Translation, Network Diagramming, Network Printers, OSPF, Patch Panel, PBX Pots / Pri / Bri ISDN Lines / Fiber Infrastructure, POE Power Over Ethernet, Radius Authentication, Routing on a Stick, SNMP, T1, Punch Down Block, Telnet Administration, VSLM Variable Length Subnet Masks, Vlan, VPN over MPLS, VTP configuration, VPN Virtual Private, Wireless Network.
* Methodologies: Back Up / Tape Retention and Cataloging, BPR Business Process Reengineering, Continuous Improvement, Data Flow Diagramming, Workflow Modeling, Database Modeling, Documentation, Email Retention, ITIL Information Technology Infrastructure Library, SDLC - Systems Development Life Cycle, Six Sigma, Systems Analysts, TQM Total Quality Management, Business continuity planning, Disaster Recovery

Certifications
See above

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