Resume of Senior QA Analyst

Title
Senior QA Analyst

Primary Skills
QA testing

Location
Canada-ON-Thornhill

Posted
Nov-19-07


OBJECTIVE: Software Tester/Software Quality Assurance Specialist
SUMMARY OF EXPERIENCE

More than 15 years of QA experience including:
• Broad testing experience: Java, J2EE, Java script, C++, VB applications
• Extensive Database testing/Analysis: RDBMS, Oracle 8i and 9i, MS Access 98/00, SQLPlus (SQL), SQL Server Enterprise Manager, Transact - SQL (Query Analyzer)
• Tested Client/Server, Main Frame, Net Framework and Web applications (Netscape-x, Explorer --x, HTML, XML), Unix, Win 95/98/2000/NT,4.0/2000/ME/XP, DOS platforms
• Experienced with automated software testing (WinRunner 6.0. Visual Test 6.0)
• Test documentation processing: MS office, Microsoft Visio 2000
• Knowledgeable with SDLC
• Variance management (Mercury Quality Center, Defect Log, Track Gear)

PROFESSIONAL EXPERIENCE:
SENIOR QA ANALYST 02/2005 -- 11/2007
CANADIAN IMPERIAL BANK OF COMMERCE (CIBC), TORONTO
• Conducted testing/execution of CIBC Basel II Accord - Trading Room Workstream, TRACS GL Reconciliation Project (REPO /OTC feeds) through 6 formal, rigorous UAT Releases providing detailed support to each phase including the UAT entry/exit criteria and Implementation Testing. (Net Framework, SQL Server Enterprise Manager, MS Access, Windows NT, Mercury Quality Center )
• Tested extensively functionality, completeness and Data integrity of TRACS (Bank's Trading Credit System) data base: Source staging comparison, all relevant tables mapping logic (normal, alternative, negative flows) and Data Exception Reporting which captures questionable data coming to TRACS (functional testing, data interface, data dependency, security, regression, batch processing, shake-down prior to each cycle)
• Communicated detailed test evidence/reports to QA management, Technology, Business Specialists as guidance for variance/release managing and cornerstone in validating the regulatory capital calculations for Basel II reporting.
• Validated history data and storage procedures against requirements, changes to database tables, record purging criteria and archiving jobs
• Assisted Credit Risk and Data Integrity analysis, performed TRACS month-end reconciliation (REPO feeds) processes versus CIBC's General Ledger (GL), benchmarking with Bloomberg terminal.
• Tested CreditNotional enhancements (Deal/DealTransaction level) to ensure that CreditNotional is modified to base the calculation on ReceivePrincipal (performed proper regression test for the rest of existing logic).
• Tested extensively EDSF-Trading project (The Enterprise Data Supply Facility) is delivering source data (as an integrated data management solution, from upload to the final tables mapping) to enable Basel II compliance.

Svetlana Dimic, Resume Continued Page 2


SENIOR QA/REGRESSION TESTER 09/2004 -- 12/2004
ESI Canada, Mississauga, Ontario
• Responsible for planning and facilitating Acceptance/Regression testing for Pharmacy Health adjudication system (Visual Basic front end, Pro*C/C and COBOL middle layer implements Tuxedo services, Back end Oracle 8i data base)
• Created conditions charts and test scripts (Microsoft Access 97) specifically designed to simulate a pharmacy online claim submission screen. (Other adjudication resources are: Unix HP Tuxsubmit program, FTP, Telnet Sql*plus)
SENIOR QUALITY ASSURANCE TEST ANALYST 01/2004 -- 09/2004
CIBC (Canadian Imperial Bank of Commerce) Toronto, Ontario
• Prepared detailed test requirements and test coverage matrix for the CIE Package 5.0 Testing Tool (Customer Information Exchange -- A Central hub controlling, maintaining and comunicating customer information across applications, hardware platforms or CIBC group of companies)
• Loaded and executed XML script files on mainframe and verified XML output messages on COINS
• Worked closely with internal developers / programmers in resolving operational defects.
• Participated in preparation of Master Test plan, Test Execution Plan and Test Completion report
SENIOR QUALITY ASSURANCE ANALYST 09/2002 -- 12/2003
CIBC (Canadian Imperial Bank of Commerce) Toronto, Ontario
• Performed and documented test procedures to confirm functionality and integrity of CIBC Online Banking www.cibc.com (High complexity business application Java Server Pages, JavaScript and XML under Windows2000 with Oracle 8i database, English/French)
• Designed/assessed TC scripts according to test plan and ensured that software complies with test requirements (UIR use cases/data definition and IDS)
• Performed SIT, UAT, BAT, Off-Line, Regression and Sanity tests for various projects (ICAS, Coins release 56, RRSP, BAO, GIC/MMF)
• Managed defects through the formal defect management life cycle (TestDirector 7.0)
• Updated/maintained test Plan (Test Direc6tor 0.7) and test data, confirmed accuracy and completeness
QUALITY ASSURANCE ANALYST 02/2002 - 08/2002
Pet Valu Canada Inc. Toronto, ON
• Validated quality/reliability of Pet Valu Canada Inc. Head Office Information System (Web based applications, ASP, server side in C++ and Java; Database MS SQL Server 7.0)
• Responsible for test scripts writing, test execution/verification and compliance with required use cases/scenarios (Data warehouse environment, SQL 2000 Query Analyzer, Visual Source Safe)
• Prepared Review Test Summary Report, prioritized and managed workflow with development and provided estimates of testing effort on assigned tasks
SOFTWARE/QUALITY ASSURANCE TESTER 01/2001 - 02/2002
EzWare Systems Inc. Toronto, ON
• Ensured quality and performance of ezWare Systems e-Commerce Application for small and medium business (Multilingual; full integration for DNR, shipping and payment gateway functionalities; SQL data base; SQL Store procedures; middle tear VB 6.0; store front ASP)
• Created test plan, tested and documented pre-release, alpha and beta versions during the product development cycle, communicated test results, prioritized fixes for software defects (TrackGear), maintained text constants (SQL)
• Evaluated automatic testing/scripting tools E-Test Suit (RSW), Visual-Test 6.0, to be integrated with manual test procedures
• Benchmarking and Performance Measuring of ezClient data exchange (import from MS Access or CSV and synchronization with ezWare)

Svetlana Dimic, Resume Continued Page 3


• Coordinated French translation process and worked with post-mortems discussions group (customization and branding issues for Bell Canada, BellZinc, BizSmart),
• Tested extensively Web Page Builder integration (HTML)
SOFTWARE TESTER 04/2000 - 01/2001
BeMany/eVulkan Inc. Toronto, ON
• Executed unit, functional and integration testing (Front and Back-Office) of an e-Business application (automated distribution/billing interfaces of telecommunication, electricity and gas services) with Sprint, Rogers-AT&T, Trans Canada Energy as providers
• Automated test cases (Test Script Language /TSL, WinRunner6.0) and validated integration beMany.com/beMany “Energy.com
• Validated data in Oracle database using SQL *Plus and TOAD utilities (Sun Solaris environment)
SOFTWARE TESTER 09/1999 - 02/2000
Infozone Inc. Toronto, ON
• Tested (Black-box) custom-made industrial application “Slitting Area Part consumption”(Excel, Oracle, SQL), made follow-up and final test documents
• Y2K Project: System Analysis and Assessment, Compliance Testing
IT ASSISTANT/UAT TESTER 1996 - 1999
North York YMCA, Toronto, ON
• Conducted User Acceptance Testing (UAT) for “George” project
• Coordinated complex Internet research (North Central Region YMCA strategic plan “Beyond 2000”)
Hydraulics and Pneumatics Industries “PPT” Yugoslavia
SENIOR SOFTWARE ANALYST/TESTER 1989 - 1995
• Tested and documented BAMCS Implementation (UnisysA3 ”Business And Manufacturing Control System), recorded progress, highlighted poor interaction
• Programmed customized reports to meet specific customer requirements (COBOL74, LINC II, ERGO)
• Monitored software performance, trained novice users in operating INV, SOM, ARM, APM modules, provided help desk and end users support when needed
BATCH DATA PROCESSING COORDINATOR 1985 - 1989
EDUCATION: BSc. degree, Business and Economy
University of Kragujevac, Yugoslavia 1984

Additional training:
• Information Security General
Awareness CIBC Toronto 2005
• Global Reputation /Legal Risks
Policy Training CIBC Toronto 2004
• VB 6.0 Seneca College, Toronto 1999
• Principals of Quality Assurance Software Testing Lab. Toronto 1999
• Programming in LINC Informatika, Beograd, Yu 1987
• Introduction to DMSII Informatika, Beograd, Yu 1987
• Programming in COBOL 74 Informatika, Beograd, Yu 1985

Certifications
See above


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