Resume of Project Manager/Mainframe developer/Business Analyst

Title
Project Manager/Mainframe developer/Business Analyst

Primary Skills
9 Years 5 Months experience . Relationship management, project management, application development and maintenance etc.

Location
Canada-ON-Toronto (will consider relocating)

Posted
Feb-10-07


SUMMARY
9 Years 5 Months experience in the IT services and solutions industry.
Career spans across several industry verticals,multiple assignments and multiple countries in the areas of Relationship management, project management, business critical application support, application development and maintenance, business relationship management etc.

SKILLS PROFILE
Software Project Management, Systems Analysis, Development, Testing, Software Maintenance, User Acceptance Testing, Client Liaison and Documentation

BUSINESS AREAS
Insurance, Finance, Banking, Retailing, Production and Manufacturing.

Certifications
FLMI - Fellow of Life Management Institute.
CSQA - Certified Software Quality Analyst.

COMPUTER SKILLS

Hardware Platform
IBM ES/9121, IBM 3090, IBM 9672 R65

Software Environment
MVS (OS/390),OS/2,UNIX, MS-DOS, WINDOWS-95, WINDOWS 3.1, MS-WORD, MS-EXCEL

Languages
VS-COBOLII, VS-COBOLI, CICS-COBOL, JCL, FORTRAN-77, C, SQL, EZTRIEVE

Database & Other Software
DB2 (IBM DATABASE 2),TSO/ISPF, VSAM, DB2I, SPUFI, CLOAS, RACF, QMF, PACBASE, ENDEVOR, SDF, CODGEN, XPEDITOR, FILEAID
& different IBM Utilities.

EXPERIENCE
PROJECT # 1 - Phoenix Life Insurance (March 2006 - Till Date)
Location - Hartford, CT, USA
CLIENT - The Phoenix Companies, Inc. is a leading provider of Life Insurance, annuities and asset management products for the accumulation, preservation and transfer of wealth. The company offers a broad portfolio of products
and services to help meet the needs of affluent and high-net-worth individuals and of institutions. Company products are available through a wide variety of third-party financial advisors and consultants.
Team Size - 30 Onsite & 60 Onsite
Position - Business Relationship Manager
Responsibilities : * Single point of contact for Phoenix Life Relationship
* Revenue Growth and sales. Successfully achieved a 25%
Y-O-Y growth this financial year.
* Leverage new technology, alliance, Practice in order
to charter new areas of growth
* Handling issues and escalations for existing projects
in the account
* Coordinating Delivery of existing projects from offshore
* Maintain a profitable offshore leverage ratio in
the account
* Provide reports, metrics to senior management
* Handling Billing, Invoicing, accounts receivables etc
* Recruiting, staffing, Hiring for existing as well as
new positions
* Consolidation of the employee issues with respect to
HR and finance
* Project management - Provide guidance to onsite leads
and act as a point of contact for offshore projects

PROJECT # 2 - Club Management System (March 2004 - February 2006)
CLIENT - GE Consumer Finance (GECF)
Location - Schaumburg, Illinois, USA
System: GE Consumer Finance Partnership Marketing Group, headquartered in Schaumburg, IL, is a $870 million direct marketing company with over 6,200 associates in 26 locations across the country.Partnership Marketing Group markets and provides service for consumer clubs and insurance products to customers of the most recognized names in business.Their products include dining, auto clubs, legal, dental, accident, and life and health insurance plans; and customers include more than 130 client partners and over 14.5 million end users of their products.
Team Size - 15
Position - Project Manager, Programmer Analyst.
Responsibilities - As a project manager I am responsible for:
* Project planning and management
* Creating implementation plans and
managing implementations
* Team Building
* Client liaison and Documentation
* Preparation of the monthly metrics to
client CIO and also client relationship
building
* Preparation of status reports and
metrics
* Coordinate project activity with
offshore on a regular basis

As a programmer analyst I am responsible for:
* Attending meeting with the different
stake holders for Requirements
collection
* System Analysis and design
* Preparation of the Business
Requirements Document.
* Coordination of activity between
business and operations
* Maintenance and enhancement of programs
* Unit, Integration and system testing
H/ W Platform - IBM 9672 - R66, S/390

Operating Systems - MVS (OS/390)

S/W Environment - VS COBOL-I, VS COBOL-II, SQL, VSAM, JCL, ENDEVOR, PACBASE, EZTRIEVE.File Aid, Xpediter.


PROJECT # 3 - AIG Personal Lines Claims System (October 2003 - Feb 2004)
CLIENT- American International Group, USA
Location - Offshore development center, Kolkata, India
System : The purpose of Personal Lines Claims System (PLCS) is to provide an online and efficient claim system for both AIGM and AIGAA Users. The main objective is to shorten claim adjudication process, render quality Customer
Service and help in more accurate claim settlements. It will provide the adjuster the necessary tool to obtain consistent information and help in getting all relevant data pertaining to a claim quickly and efficiently.
The availability of a workflow process aids the user towards the relevant business process. It will ease the file documentation, review process and audit process. PLCS will also substantially improve upon the methods
by which Users interface with the system to obtain reporting metrics. This interface will focus on ease-of-use while still providing support for all levels of User interest.
Team Size - 30
Position - Quality Analyst
Responsibilities - * Preparation of system test plans as per standard
STP Template
* Unit Testing
* System Testing
Operating Systems - Windows XP

S/W Environment - Java, Java Script, PL/SQL, and XML.Platinum Erwin Version 4.1, Assent , CAF Server Side Version 2.2.1(AIG Proprietary), CAF GUI SDK Version 2.0.2 (AIG Proprietary), XML Spy, Web Sphere Application Developer Studio 4.0.5, PL/SQL Developer, CAF developer Tool Pack , Visual Source Safe.

PROJECT # 4 - ING Life Group Appl Devl. & Maintenance Project (January 2002- September 2003)
CLIENT - ING AMERICAS
Location - Atlanta, USA
System - ING Group is based in Amsterdam. It is one of the largest integrated financial services organizations in the world with over $467 billion in assets under management and over 100,000 employees. Production support team mainly deals with Production Support / Problem Resolution with nighttime support (Batch)and daytime support (Online) and Enhancements / Development Services including System Problem Request.

Team Size - 20
Position - Project Leader, Programmer Analyst
Responsibilities - * Production support activity (24*7) like immediate
resolution of any production problem,
supporting the test systems, providing user supports etc.
* Coordinating project activity with offshore - Collecting
the business requirements from the users,
preparing the project plan, communicate with offshore for
daily activity, review of all the
deliverables, unit and system testing and providing
final delivery.
* Preparation of weekly status report and metrics
* System Analysis - Problem research/resolution,
performance improvement.
* Development, Maintenance and enhancement of programs
based upon the user request or production
problem.

H/ W Platform - IBM 9672, S/390

Operating Systems - MVS (OS/390)

S/W Environment - VS COBOL-I, VS COBOL-II, CICS (5.3.0), DB2 (6.1), SQL, VSAM, JCL.TAS (The Administrator system - Vendor LIDP), File Aid 8.5.0, DYL280, Xpediter 6.4 and Changeman 4.1.6.



PROJECT # 5 - CLOAS BATCH TO DRIP CONVERSION (September 2001 - December 2001)
CLIENT - GE Financial Assurance Holdings, Inc.(GEFA)
Location - San Francisco, USA
System : This project has been based on the analysis of the policyholder Services processes.Based on the analysis of the Process, the key area of improvement identified was reduction In cycle time which will lead to Cost Avoidance. The Solution Identified for the same is the Conversion of Some of the Transactions from Batch to Drip mode.
Team Size - 3
Position - Module Leader
Responsibilities : * System Analysis
* Maintenance and enhancement of programs
* Unit, Integration and System Testing
H/ W Platform - IBM 9672, S/390

Operating Systems - MVS (OS/390)

S/W Environment - VS COBOL-I, VS COBOL-II, CICS, SQL, VSAM, IMS, JCL.
CLOAS (COMPUTATIONS LIFE OFFICE ADMINISTRATION SYSTEM), File
Aid 8.6.0, PAN APPT, and TRIMS.


PROJECT # 6 - Travelers conversion project (November 2000 - August 2001)
CLIENT - GE Financial Assurance Holdings, Inc.(GEFA)
Location - San Francisco, USA
System : The objectives of the Integration team is to Convert 160,000 active Travelers policies, 30,000 agent records,and 2,000 claims to GE systems, and profitably administer that business on an ongoing basis at superior service levels.This includes transitioning Travelers' policies, agent data and claims to GE systems, making systems modifications to support the conversion, Process and Organization design to support the integration and beyond, communicate the
changes to policyholders, agents, channels, and claimants etc.

Team Size - 15
Position - Module Leader
Responsibilities : * Project planning and management.
* Development and enhancement of programs
* Unit, Integration and System Testing
* Data analysis, Design.
H/ W Platform - IBM 9672, S/390

Operating Systems - MVS (OS/390)

S/W Environment - VS COBOL-I, VS COBOL-II, CICS, SQL, VSAM, IMS, JCL.
CLOAS (COMPUTATIONS LIFE OFFICE ADMINISTRATION SYSTEM),
File Aid 8.6.0, PAN APPT, and TRIMS.


PROJECT # 7 - Paper sweep Project (May 2000 - October 2000)
CLIENT - Shinsei Bank (Long term credit bank) Tokyo,Japan
System - Shinsei bank, one of the leading banks of Japan, has a committed customer base of about 600,000, mostly in the Corporate and High Net Worth segment.As a part of restructuring exercise for its existing IT setup, it aims
at reducing all paper usage by 90% as well as reduction of data storage by 90%.
Team Size - 6
Position - Project Leader
Responsibilities : * Project planning and management.
* Study the existing system interface to identify the
redundant reports and data usage.
* Interact with the person in charge and users of different
business sections to enquire about exact user
requirements.
* Interact with the different support groups to implement
the change request.
# Feasibility study of introducing workflow system.
H/ W Platform - IBM-9672 R45, S/390

Operating Systems - Windows 98, NT, MVS (OS/390)

S/W Environment - VS COBOL-II, CICS, SQL, VSAM, DB2, JCL, DB2I, SPUFI.


PROJECT # 8 - SOMERFIELD (March 1999 - April 2000)
CLIENT - SOMERFIELD STORES
Location - Bristol, UK
System : Somerfield Stores is one of the largest retailing stores in United Kingdom. Somerfield User Acceptance Testing Group (UAT) performs acceptance testing for ongoing maintenance and development projects in mainframe and
client server platform. The main objective of User Acceptance Testing is to prove to the users that the system fully meets the requirements.The objective of the Production Support Group (PSG) is mainly to support live problem
management, provide user support, attending customer requests etc.
Team Size - 12
Position - TEAM MEMBER
Responsibilities : * Interacting with user for exact user requirement
* Set up environment for testing the jobs.
* Scheduling and executing the jobs, load databases etc.
* Monitor the jobs and in case of job failure do the
preliminary investigation.
* Interact with the different Operations group concerning
the job scheduling, setting the environments, database
setup etc.
* Provide business users with support and assistance in the
effective use of systems.
* Respond to user queries regarding the use of production
systems.
* To investigate any difficulties experienced in the use of
the systems.
H/ W Platform - IBM 9672 R65

S/W Environment - MVS, DB2, CICS, VS COBOL-II, JCL, REXX, DB2I, QMF,
SPUFI
UTILITIES - OPC/ESA (Operations Planning and Control)
Champ (Change Control and Maintenance Product)
Platinum Data Navigator for DB2, HOURGLASS etc.


PROJECT # 9 - FLAT PRODUCT COMPLEX (FPC-IS) (January 1998 - February 1999)
CLIENT : TISCO
System : The existing information system was designed to support 1 vessel, 2 casters, and 1 furnace operation at a production level of 1 million tons. However this system need enhancements and new developments to support the change in physical system, which will now support an output of 2 million tons with more automation and flexible planning and scheduling.
Team Size - 28
Position - Team Coordinator , Programmer/Analyst
Responsibilities - As a team coordinator, involved in activities like
* Organizing and scheduling user meetings with the client.
* Making weekly plan for the team members (i.e. dividing
the total job of developing new programs,
maintenance of existing programs).
* Encountering Change Management Request (C.M.R),
filling up of documents for C.M.R, taking necessary
actions to provide the changed request as early as
possible. In short, as a TEAM COORDINATOR the
extra job was to schedule and plan the job of all the
team members so that each man-days of each
member was billable and effective.
Also involved in usual activities like
* Attending user meetings to clarify user requirement s
* Analyzing and designing the system
* According to ISO requirements, preparing Quality
Procedural Documents like
* User Requirement Specification and System
Requirement Specification
* HLD Documents (DFDs, ERDs, Structure Charts)
* LLD Documents (Program Specs)
* System Test Specification and Unit Test Plans
* Debugging
* Coding of On-line and Batch Programs
* Unit, Integration and System Testing
H/W Platform - IBM-ES/9121
S/W Environment - MVS, CICS, DB2, VSAM, CSP, VS COBOL-II, JCL, REXX, OS/2, QMF, DB2I, SPUFI, SDF, CODGEN,
different IBM utilities.

COURSES ATTENDED
Java and Object Oriented Programming
UNIX and C
COBOL (COBOL-85, VS-COBOL-II, CICS-COBOL)
CICS, DB2
IBM Overviews (MVS, TSO/ISPF, JCL, VSAM, REXX, QMF & different UTILITIES)
CSP/AD
QMS, ISO 9000 and SEI-CMM
3 weeks Comprehensive Course in AS/400, Control Languages, RPG /400.
Software Development Process, Requirement Engineering
Structured System Design, Software Project management, Software Development Process
Software maintenance, QMS Reviews, Walk through & Testing
User Interface Concepts & GUI, Data Communication & Networking
Personality Enhancement & Effective Communication

EDUCATION
Bachelor of Engineering (B.E.), in Civil Engineering.
PROJECT/THESIS
Finite element analysis of different structures using Fortran language under UNIX environment
Design of tall structures against earthquake and wind forces.

Certifications
FLMI
CSQA


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