Resume of IT Director

Title
IT Director

Primary Skills
IT Management

Location
US-CA-Menlo Park

Posted
Apr-06-08


Responsive, high-energy, hands-on technology executive with over twenty-five years of relevant experience. Substantial record of accomplishment in IT/IS management. Strong leadership and communication abilities. Extensive experience in IT operations, applications development and outsourced relationships.


Sarbanes-Oxley IT Consultant RoseRyan Inc., Newark 5/06 - present
RoseRyan is a provider of Finance consultants specializing in Corporate Governance, Business Information Systems, Emerging Growth companies, Interim and Project support,.

My role IT Consultant has focused on the development and testing of IT General Controls. My IT operations background has enabled me to connect with clients in a way that makes them feel comfortable with the process.
• SOX IT Documentation and Controls
• SOX IT Testing
• SOX IT Remediation
• BIS proposals

Information Technology Director LimeLife Inc., Menlo Park 3/06 -- 7/06
LimeLife provides wireless content targeted at women cell phone users; providing games, lifestyle applications and other branded content.

As interim IT Director reporting to the Engineering Vice President I was able to stabilize and enhance their infrastructure and rebuild trust with internal customers.
• Repaired internal customer relations
• Redesigned server room, deployed all new Dell servers
• Revamped vendor relations
• Wireless network implementation


Director, Information Systems Good Technology, Redwood City 8/00 -- 11/00
Good Technology is the leader in wireless handheld computing software and service.

Reported to the Chief Executive Officer and managed two employees and an outsource vendor support team. Responsible for all aspects of corporate computing infrastructure including desktop support, system implementations, application development.
• Implemented internal Oracle/Solaris database to mirror retail portal data and provide enhanced reporting
• Managed outsource relationship with ASPs for financial systems, manufacturing operations, and retail web portal


Director of Operations HearMe Inc., Mountain View 7/99 -- 7/00
HearMe operated its own real-time consumer internet communities, and licensed its products and services to leading third party site operators building their own branded communities.

Reported to the Vice President of Engineering and managed a team of 32 employees. Responsible for Systems Administration, Database Administration, Information Systems, Customer Support and Network Operations.
• Successfully resolved the challenges of voice transport, low latency and massive scalability to support 8 million registered users.
• Transformed staff from having no structure, low morale, and high turn-over into a cohesive organization with high morale, low turnover and high productivity.
• Responsible for planning and managing a $6.5 million budget, including all hardware and software procurement corporate-wide.
• Successfully integrated technology operations of two separate acquisitions in the same year
• Managed nation-wide production infrastructure spanning multiple co-locations and outsource vendors
• Consolidated production services at a newly provisioned co-location.



Information Systems Manager Interval Research, Palo Alto 12/96 -- 7/99
Interval Research was founded by Paul Allen to pursue basic research in new technologies via projects that could mature into spin-off companies.

Reported to the Chief Financial Officer and managed a team of nine employees. Responsible for computing infrastructure, including servers, desktop support, telephony, service delivery for headquarters location as well as for remote sites and spin-offs.

• Coordinated the technology needs of research projects and advised on use of current and emerging technology
• Responsible for planning and managing a $2.2 million budget, including all hardware and software procurement for research projects and corporate infrastructure.
• Successfully led a development team that created a new web-based budget and financial analysis system
• Successfully led a development team that successfully created the first Intranet data warehousing and cataloguing system.
• Developed Disaster Recovery Plan, created and implemented test plans, conducted mock disasters.
• Designed, implemented, and maintained corporate intranet.


Technical Support Manager Sun Microsystems, Mountain View 9/94 -- 12/96
Reported to the Director of Technical Support and managed a team of twelve support engineers. Responsible for ensuring prompt and reliable customer technical support.
• Key member of implementation team for new call management process whereby all customer calls are live-transferred directly to a support engineer.
• Key member of the High Availability Team, a cross-functional team to address high-availability support issues throughout the organization


Information Technology Manager EDS/World Cup Soccer '94, Stanford 1/94 -- 7/94
The 1994 World Cup was held outside of Europe or South America for the very first time, and became the most successful in history. Held in nine cities in the US, including the San Francisco venue at Stanford University.

Reported to the Venue Technology Director and managed a team of eleven employees and 25 volunteers. Responsible for all technology functions, including network design and management, database administration, systems administration, application support, computer operations and technical support helpdesk.
• Recognized for exemplary venue operation
• Wrote custom reports and streamlined World Cup Administrative processes which were used nationwide.


Computer Operations Manager Pyramid Corp., San Jose 10/90 -- 12/93
A $200 million publicly-held manufacturer of high-performance UNIX servers

Reported to the MIS Director and managed a staff of four employees. Responsible for DataCenter operations ensuring stable, reliable, and recoverable 24x7x365 production environment.
• Planned and supervised new data center construction and move
• Documented and streamlined monthly financial close process, resulting in 20% labor savings and a reliable process
• Developed data center disaster recovery plans and managed periodic testing.


DataCenter Operations Manager Oracle Corp., Redwood Shores 3/88 -- 9/90

• Designed and built lab facilities for desktop development
• Project Manager for IBM and UNIX division's migration into new headquarters
• Created and negotiated “coupon” maintenance contracts with vendors, resulting in a 15% reduction in support costs.
• Developed Data Center Disaster Recovery Plan, created and implemented test plans, conducted mock disasters.


EDUCATION:

UC Berkeley 1977, Mechanical Engineering
College of San Mateo 1976, Mathematics

Certifications
See above


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