Resume of QA Analyst

Title
QA Analyst

Primary Skills
Software testing in Client Server Environment

Location
US-PA-Berwyn

Posted
Aug-10-08

Skills:

• Eight years experience in software testing in a client server environment, including all stages of testing - test planning, test case and test script development, test execution, bug reporting, risk analysis, regression testing.
• Experience writing test plans, test cases, and test scenarios from requirements documents and technical documents in a manual test environment, based on Rational Unified Process.
• Performed functional testing, smoke testing, regression testing, and system integration testing in accordance with functional design and system specifications.
• Experience using Mercury's Test Director and Quick Test Professional.
• Experience using MS Office.
• Experience working with a defect management system (Oracle) for defect reporting, tracking, validation, and basic metrics.
• Experience using VMWare for platform testing.
• Good interpersonal and communication skills - very much a team player. Mentoring new testers; teaching basic computer skills to new computer users.

Work Experience:

Technical Assistant: Easttown Public Library, Berwyn, PA current
• Troubleshoot computer problems for over 30 public and 20 staff computers. Assist the System Admin with maintaining public and staff computer equipment.
• Provide computer assistance to patrons on an individual basis,
• Conduct one-on-one tutoring sessions; teaching basic computer skills to patrons re-entering the job market.
• Write basic computer documentation to assist Senior Citizens.

Quality Assurance Analyst II: Vertex Inc., Berwyn, PA 1999 - 2006
• Performed manual and automated software testing in a client server environment for a company that develops tax compliant software for Fortune 500 Companies.
• Performed manual testing on a special company internal website.
• Performed quality assurance for monthly software updates.
• Identified, verified, logged and tracked defects for defect management, resolved issues, Retested and closed defects and reported statistical test results.
• Acted as team lead on selected projects that added new functionality to existing products.
• Verified documentation for User's guides and Online Help screens.
• Participated in requirements reviews and specification meetings - representing Testing and Verification Department. Worked closely with programmers and business analysts.
• Participated in the re-engineering of the job roles in the Testing and Verification department, based on the Rational Unified Process.

Software Tester: PFPC (formerly First Data Corp), Berwyn, PA 1998 - 1999
• Software testing in a mainframe environment for a company that develops software for the mutual fund industry.
• Produced test plans, test cases, and test case scenarios; and participated in code reviews.

Certifications
Education:

• Masters Degree Information Systems, Penn State University: program focus was on software development lifecycle

Continuing Professional Development:

• Computers in Libraries Conference • Washington, DC.
• Online tutorials from Lynda.com and other sites
• Evaluating Test Automation ROI - Villanova University Alliance Online
• eMastering Test Design (online course)
• Advanced QuickTest Professional 6.0
• Fundamentals of QuickTest Professional 6.0
• Intro to programming using Java, Information Technology Institute at Eastern University
• Workshop: Object-Oriented Analysis using the Unified Modeling ACC Learning Solutions, Lockheed Martin
• Web/eBusiness Testing, SQE
• Writing Testable Requirements, SQE
• Mercury TestSuite, TBI Learning Institute

References and Writing Samples: will be supplied upon request.



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