Project Manager / Business Analyst Resume

Title
Project Manager / Business Analyst

Primary Skills
Project Mnanagement/ Business Analyst / Business Continuity/Disaster Recovery.

Location
US-GA-AZ, WA, CA, VA (will consider relocating)

Posted
Sep-07-09


SUMMARY
Experience in IT, Telecommunications, project management, Business planning, quality assurance, facilities planning and budget management, Business Analyst, Data Analyst, QA, Data Center.
SKILLS
Requirements management, Software development methodologies, SOX Compliance, Risk analysis, Microsoft Project, Scrum Methodology, UML, writing, Flowcharting, Disaster recovery/Business Continuity planning, budget management, mainframes, documenting system requirements, XML, business requirements, oracle, Provision, SharePoint, SQL, Visio, Excel, PeopleSoft, Word, Structure Builder, TCP/IP, Lotus Notes, PC Hardware, Access, Project Management, PowerPoint, Front Page, Strategic Planning, HP-Open view, E-smart Software-IT Licenses, Risk Management, Manage Network security access, knowledge on HVAC and electrical systems. Over-seas vendor management, manage sprint backlog items in Team Foundation Server TFS.
EXPERIENCE:
Prommis Solutions: Project Manager /Technical Business Analyst -- ITS (02/2007 -- Present)
• Designed enterprise application, created workflows, use cases, functional requirement, test plans, and managed the projects from start to deploying in production environment. The projects were a success and met business requirement and budget.
• Strategic business research to develop in-depth understanding of business need.
• Analyze and map processes (current state/future state).
• Interpret, evaluate, and interrelate business needs to develop detailed business requirements including Process Diagrams, Use Cases, Procedure Sheets, or Risk Assessment.
• Ensures that all tests are conducted and documented according to the standards agreed upon by the business unit and IT. Documenting Business requirements and functional requirements.
• Responsible for ensuring that all documentation accurately reflects the current status of changes through the change management software. Documenting business process impacted.
• Responsible for the overall success of testing, including results verification and release sign-off.
• Establishes the purpose and deliverables of the test effort and writing test plans.
• Advocates the appropriate level of quality by the resolution of important defects.
• Coordinates groups of business personnel who test, evaluate and validate new functions and applications, and identify issues in software or services.
• Manage Technical offshore team in China, developing software. Document system requirements for new software and manage developments sprints from start to finish.
• Coordinate system integration with client systems, Internal EA system and conduct testing.
• Provide Business Intelligence team with XML, and requirements on data to be sent to clients systems. Review data schemas created by business Intelligence to ensure that data values from disparate transactional systems are resolved.
• Use RUP methodology in organizing projects in terms of workflow and phases, each consisting of one or more iterations.
• Provide Business Intelligence with reporting requirements for the Enterprise Applications.

Sprint Nextel Communications: Business Analyst -- IT Security (04/2006 -- 02/2007)
Improved processes by enhancing application to improve the company, Managed requirements to meet business expectation, Maintain scope approval, terminate Sprint Nextel Employee from HR Financial systems, Billing software, business applications. Implement Improve employee termination procedures and maintain Sarbanes-Oxley compliance. Run queries in toad to gather required data, documents business requirements, functional requirements analysis and research. Conducted internal compliance audit, vendor audits, and drive strategic initiatives aimed at increased levels of compliance for specific compliance initiatives, Plan analyze, and document system requirements.
British Telecom/CSC: IT Business Analyst - Business Continuity/IT Disaster Recovery Planner (06/2002 -- 01/2006)
Work with IT Infrastructure team (application development, UNIX and NT personnel), end-users and external vendors to create templates, gather data and prepared questionnaires. Defined requirements risk techniques (Planning, Monitoring, Control) Worked with the DR manager on writing Business continuity plan for Atlanta, Reston and Tufnell Park London data centers focusing on critical applications. Work included performing risk assessments, impact analysis and documenting. Developed test plans and scheduled test to comply with the company auditors, documented results and reviewed processes with plan owners and member of change control board -- reviewing all system changes from a business continuity perspective. Create Visio diagrams illustrating all systems in the data center. Monitored production applications using HP Openview, environmental systems (HVAC, electrical) that support data centers using Data-Trax and Johnson's controls, run oracle production backups and create UNIX users for designated secure systems.
Senior Security Specialist
Oversaw Network security access to enterprise applications, Reviewed, analyzed, evaluated IT Processes and ensure user access management is in compliance with Sarbanes-Oxley.

Columbian Chemicals: Data Analyst (Quality Assurance) (02/2001 -- 05/2002)
Worked on contract responsible for analyzing and compiling production and shipment data to create monthly QA reports and worked with vendors and IT on disaster recovery standards.
• Research, gather requirements obtain information to complete high level business requirements and collaborate with key members of the team to gather the requirements.
• Developed partnerships with external customers to ensure that all customer specifications are processed.
• Interfaced with senior management to evaluate process of strategic planning and business continuity for the data center.
• Gathered customer satisfaction surveys, generate reports and distribute to all managers, reorganized and updated QA manual system both Intranet and database.
• Scheduled tests to comply with company auditors and ensure IT licenses are updated.
• Reduced customer complaints and increased customer satisfaction ratings to 98% by analyzing clients needs and provide accurate specifications for testing.
• Performed risk analysis, gave recommendation and oversaw customer complaints and corrective action records for all clients and updated the intranet.
• Setup data tabulation graphs, charts, statistical analysis using product specification. Data that include calculation and other tools for review. Worked with QA management in preparing data and information for customer and company reports.
• Gathered requirements to improve supply chain business processes.

EDS: Executive Assistant (05/1996 -- 12/2000)
Developed and maintain templates for project documents, updated project management software by integrating information from multiple projects to show the status of active, approved and future projects across an entire organization. Coordinated training in various project management topics.
Documented a process that evaluated equipment installation project s and kept track of the progress, cost and time it would take it would take to complete projects.
EDUCATION
Bachelor of Information Technology, American Intercontinental University -- Atlanta, GA
Project Management -- ESI International and Informa Business.
Business Continuity Management -- Continuity Education Management
Member of Southern Continuity Planners Association

Certifications
See above


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