QA Tester Resume

Title
QA Tester

Primary Skills
Software Testing

Location
US-IL-Chicago (will consider relocating)

Posted
Jun-22-09

USA Citizen

Senior QA Analyst with expertise in all phases of testing for GUI and Web applications

Summary of Qualifications
• 5 years of diversified Software quality assurance and testing experience in client/server, GUI and web based applications.
• Experienced in manual testing with the focus on Functional Testing, Stress Testing, Regression Testing, Smoke Testing, Load Testing and System Testing.
• Experience in working with analysts, developers, and testers for complex projects during the full Software Development Life Cycle (SDLC).
• Expert level knowledge on Quick Test Professional (QTP), Mercury Quality Center and Win Runner.
• Leadership roles in creation and execution of QA and testing processes such as test planning, test case writing, test case execution, bug documentation and issues investigation.
• Experienced in performing backend testing using SQL.


Technical skills
Testing Tools: HP Quality Center, QTP (Quick Test Pro), WinRunner, QA Wizard Pro, Load
Runner, Borland StarTeam4.2, PVCS Tracker, LiveLink ECM, MS SharePoint
2003, IBM Rational ClearCase and ClearQuest V7.1
Scripting: TSL and VBScript
GUI: Visual Basic 6
Databases: SQL Server 2000, MS Access 97/2000
Languages: HTML, C, C++, JAVA and Assembler Language
Packages: MS Office 2003 and Adobe Photoshop
Operating System: Windows Vista/XP/ 2000/NT Server, Linux (Ubuntu 9.04) and Basic Unix command

Professional Work Experience

Siemens Building Technologies Inc.
Buffalo Grove, IL
SW Test Eng II: Contract May 08 -- Feb 09

Siemens Building Technologies Inc. is a world leader for products, systems and services that automate facility infrastructures making it comfortable, safe, secure and less costly to operate. Siemens manufacturers broad range of HVAC Products.

Project: Talon AX BACnet Templates.
AX Template is a GUI/Web based application, developed in Tridium NiagraAX platform.

Responsibilities
• Prepared Test Planning document, reviewed requirements and provided feedback.
• Analyzed Functional Design Document (FDD) and prepared necessary test setup.
• Involved in team meeting, managed requirements into Mercury Quality Center, wrote test cases and selected test sets for different types of testing.
• Tested AX templates application, logged defects using PVCS tracker, verified bug after fixes.
• Automated the process of importing old test cases written in word document to Mercury QC.
• Analyzed test cases for automation and created scripts for regression testing using QTP 9.2.
• Performed Vista readiness tests on various applications e.g. Balancing tool, RBP, Startup and Commissioning tool, Lon maker and AX Templates.
• Assisted on schedule estimation/budget on various projects.
• Prepared Final Test Report before signing off on software products.


Environment: Windows XP/2000/Vista, Mercury Quality Center 9.2, QTP 9.2, PVCS Tracker 7.1, Java, XML, TCP/IP, Tridium JACE 545, AX Templates, Win CIS, BACnet MSTP network, Open Text Live link system, MS Visio 2007, Siemens HVAC/R controllers and Symantec Ghost Server 7.5

Accenture Inc.
Chicago, IL
Software Quality Engineering Specialist: Contract Jan 07 -- Apr 08

Accenture is a global management consulting technology services and outsourcing company which has offices and operations in more than 150 cities across the world.
Project: LMS system (Clients: Washington Mutual bank, CNA Insurance, International Truck and Engine Corporation, Unilever, John Deer, Avaya, Barclays & Lloyds).
Accenture Learning Management System (LMS) is a web based application that provides organization with functionality to manage training for their employees.

Responsibilities
• Analyzed Functional Specification document and derived necessary test scenario to evaluate the software product.
• Executed test scripts, documented defects and verified fixes using bug tracking system BIDesigner/StarTeam.
• Performed static testing on existing TCER, cross-checked with the latest FS for necessary update and identified the area of improvement in wordings/missing steps for smooth execution.
• Manually performed transcript data verification obtained from the Client's database to validate the integrity of the application.
• Created test-sets using XML/CSV files to import/export data from FTP server and verified the change in front-end application.
• Wrote simple to complex SQL queries to verify the database tables for the data inserted from the GUI.
• Responsible for coordinating with offshore, worked with IDC team for achieving testing goals.
• Led the team of 5 to deliver quality software on time within budget.
• Responsible for writing over 500 test cases for “Delivery and Scheduling Tool” project.
• Performed validation test for language translation on LMS in various languages such as French, German, Protégés, Italian, Spanish, Swedish, Russian and Finnish.

Environment: Software management tool- BIDesigner 3.1, StarTeam4.2, Microsoft SharePoint 2003. MS Vista/XP/2000, Java, MS SQL server 2000, FTP Server, Crystal Reports, OLAP report, Total Dashboard, Interwise Course, Adobe Flash Player and SCORM course

Shure Inc.
Niles, IL
Software Tester: Contract Feb 06-Dec 06

Shure Incorporated is a global leader in audio electronics, which started in 1925. Shure designs and builds wireless transmitters like microphones, body packs, wireless receivers, digital signal processors, feedback eliminators, DJ needles etc.

Project: DCP1248 (Mix center)
DCP1248 is the latest line of Audio Digital conferencing product from Shure that provides high quality full duplex audio processing. It features automatic mixing, diversity echo cancellation, noise cancellation and factory-installed presets. This device uses GUI application to perform all its functionalities.

Responsibilities
• Responsible for writing and executing the test cases for GUI, hardware and communication interfaces using Mercury Quality Center.
• Done stress testing and compatibility testing on various builds and detected crashes of the application.
• Extensively used 'Mercury Quality Center' for creating tests and logging defects.
• Performed manual testing on different modules of the application.
• Tested with different hardware and communication interfaces like RS232, Ethernet etc.
• Tested different front panel controls through GUI and also by linking up to 8 processors with a CAbus(Control Audio bus).
• Interacted with the testing and development team to resolve issues and worked with developers to resolve them.
• Lead the effort to convert manual test scripts into automated test scripts for functional, regression and sanity testing using QTP 8.2.

Environment: Mercury Quality Center 8.2, Borland CaliberRM, Windows XP/2000, Visual C++, and QTP 8.2

Northwestern University, Kellogg School of Management
Evanston, IL
QA Tester May 03-Jan 06

Involved in Quality Assurance for web applications such as Blackboard, Timesheet-entry and Room-reservation. Blackboard is a web based application which provides instructors and students with web environment for communication and collaboration. It offers instructors with several options such as manage user access, content, drop box, course task, discussion board, send email, virtual classroom etc.

Responsibilities
• Involved in preparing and executing test conditions, test scripts, test reports for both manual and automated testing.
• Developed and coordinated test plans and test procedures from requirements.
• Used Test Director to track defects and to assess the real status of project throughout the life cycle.
• Involved in bug tracking meetings and other test planning meetings.

Environment: Mercury Tools (Win Runner 7.5, Load Runner 6.5 & Test Director 8.0), Java, HTML, Visual Basic, and SQL

Education/ Certifications
B. S. in Computer and Information Technology, June 2000
East-West University, Chicago, IL www.eastwest.edu

Microsoft Certified Professional (MCP), 1999
1) NT Server 4.0 2) NT Workstation 4.0 3) NT Server 4.0 in the Enterprise 4) Networking Essentials

Certifications
See above


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