Project Manager Resume

Title
Project Manager

Primary Skills
Project Management, Customer Service, Web Development

Location
US-GA-Atlanta

Posted
Sep-05-09

Summary
Manage website development projects for all company clients. Effectively communicate with customers, designers and technical developers to ensure customer satisfaction and a professional, accurate, timely implementation for projects. Provide technical support online, over the phone, and in person, catering to individual or group needs. Proven ability to acquire new skills quickly and thoroughly to meet expanding job requirements.

Skills
*Project Management, ability to prioritize multiple projects effectively
*Experienced with Web Technologies -- Dreamweaver, FLASH, Fireworks, Photoshop, HTML, CSS, Javascript, Acrobat, DNS
*Joomla experience
*Training and teaching experience
*Excellent customer support skills
*Able to learn new software quickly
*Computer literate -- Microsoft Office, Email, CRM, Communication programs and more
*Ability to research and implement solutions to fit customer needs
*Fluent in Portuguese


Highlights
*Managed multiple website development projects for companies such as RE/MAX and EXIT Realty
*Helped conceptualize and implement new website features
*Involved with the installation, setup, and implementation of a new ERP system for IntegraCore

Work History RAM Web Solutions -- Web Designer / Project Manager (2004-Present)
*Administrate comprehensive online solutions for real estate professionals
*Oversee custom website development through full life cycle from initial request, to production, to product completion and implementation
*Work within a designated timeline to ensure timely delivery with quality implementation
*Coordinate ideas from customer to designer and programmers, translating customers needs into design processes
*Provide training through online customer support, telephone support, and group or one-on-one presentations, tailoring training style to the individual or group's needs

PD60 -- Sales Associate (2003-2004)
*Analyzed customer requests, recommending products and options to suit customer needs
*Fulfilled customer orders
*Resolved client concerns and complaints

Sister's Gourmet -- Purchasing Manager - (2002)
*Purchased and managed inventory for gourmet food company using production planning

IntegraCore -- Purchasing / IT Support / Production - (1996-2002)
*Used QUBE ERP software to plan and purchase production goods for manufacturing
*Maintained company network and IT systems
*Involved with various production aspects on manufacturing floor

Brigham Young University -- MTC Teacher - (1995-1996)
*Portuguese language instructor
Education University of Utah -- Salt Lake City, UT BS, Economics June, 2000

Personal
*Volunteered and served two years (1992 -- 1994) as a missionary in Brazil
*Team Coach leader in the Boy Scouts of America
*Active as an adult leader in local Church youth programs

Certifications
See above


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