Resume of VP / Director

Title
VP / Director

Primary Skills
Process Re-Engineering, Product & Project Management, eCommerce, Enterprise

Location
US-TX-Coppell (will consider relocating)

Posted
Dec-10-07

VP / DIRECTOR OF TECHNICAL BUSINESS SOLUTIONS

FUNCTIONAL EXPERIENCE
- Portfolio, Product and Project Management
- Application Development / System Integration
- Multi-site Operations Management
- Strategic Business Planning and Execution
- Enterprise Architecture & Process Engineering
- Mergers & Acquisitions / Vendor Management

LEADERSHIP & VALUE
- 15 Years in Management / 21 Years in Industry
- Organizational Development & Training Systems
- SOX, ITIL, COBIT, ISO-9001, CMMI, PMI, HIPAA
- Certified Project Management Professional
- Six Sigma Black Belt & Lean-Agile ScrumMaster
- Profit & Loss, ROI, Business Case Analysis

=======
PROFILE
=======
Accomplished leader with international experience managing product
lines including development efforts ranging from entrepreneurial
start-ups through Fortune 100s. Demonstrated track record of
increasing profitability, product quality, process efficiency,
organization maturity, and market share. Proven ability to
effectively manage a portfolio of cross-functional/regional groups to
meet key strategic objectives. Expert at deploying re-engineering
principles to turn around business units using industry best
practices.


PROFESSIONAL EXPERIENCE
======================
INDEPENDENT CONSULTING
======================
Executive Management Consultant, Dallas, TX, Nov. 2006 - Current

Providing advice and counsel on strategic issues including technical
architectural assessments, Business Process Modeling (BPM), Project
Portfolio Management (PPM), Quality Management Systems (QMS) and
streamlining the Software/Systems Development Life Cycle (SDLC).

=====================
CAPITAL ONE FINANCIAL
=====================
Director, Portfolio Management Office, Plano, TX, Jan. 2004 - Oct. 2006

Provided direction, leadership and management for the PMO guiding
multi-site Business Solutions Analysts, Architecture, Data
Management, Developers, Testers, Project Managers and Business
Intelligence teams delivering large-complex Internet Portal and
e-Commerce systems, as well as Service Oriented Architecture (SOA)
enterprise-wide projects.

- Successfully managed the reoccurring prioritization and selection
analysis for a $120M project portfolio operating at a level of
approximately 100 simultaneously active projects, with +375
staffing headcount
- Delivered 26% project Time-to-Market (TTM) improvement through new
SDLC tools and process workflows
- Changed development from traditional waterfall into Iterative
(Agile-Scrum) process with 4-week release cycles
- Designed and deployed off-shoring / outsourcing engagement model to
meet flexibility and cost imperatives
- Chaired executive organizational technology oversight Steering
Committee presenting to C-level executives
- Optimized Change Management keeping $1B in loans per month
production environment at 99.95% SLA
- Led global transformation to world-class Project Portfolio
Management using CA-Niku-Clarity & PMI framework
- Initiated the division's Lean - Six Sigma implementation resulting
in $2M reduced annual spend

==================
SENTEL CORPORATION
==================
IRS Division Director, Development, Addison, TX, 2001 to 2003

Assembled and managed a new operating division providing packaged
products and enterprise architecture solutions for the Internal
Revenue Service (IRS) Tax Auditing Division.

- Effectively turned around a 5-year failing project inherited from a
competing contracting company
- Set the Product Roadmap as the exclusive Tax Engine used by the IRS
to audit business and personal returns
- Developed rapid prototype and development Build & Release system
improving cycle time by over 30%
- Intensive daily customer interaction related to mission critical
systems supporting a 26,000 plus user base
- Received CMMI Level 3 assessment for processes within SDLC required
to meet contractual compliance
- First IRS vendor to take the initiative in leading the rollout of
Rational RUP & UML development methods

==================
L-3 COMMUNICATIONS (FORMERLY A RAYTHEON DIVISION)
==================
Sr. Manager, Systems Engineering Arlington, TX, 1999 to 2000

Directed seven functional departments that provided resource planning
for 200+ professional Project Managers, Developers, Configuration
Management, Logistics and Training staff in the international
deployment (Europe, Asia, Americas) of real-time government and
commercial systems.

- Streamlined workflow between R&D, Engineering, Finance, Operations,
and Sales organizations as a means of implementing Just-in-Time
(JIT) order fulfillment cycles
- Planned and executed $2.7M in investments related to process
improvements by achieving ISO-9001 certification, CMMI Level 3
assessment, Six Sigma Business Transformation and staff skill
development
- Pursued over 25 full-scale Bid and Proposal (B&P) efforts within a
single year marketing cycle
- Significantly improved product and supply channels by 18% as a
member of the Quality Metric Review Board
- Completely restructured functional departments at the end of five
Merger & Acquisition consolidation phases

=====================
KLAMATH MEDICAL, INC.
=====================
VP, Technology & Operations Bend, OR, 1993 to 1999

Led and directed all aspects of technology use within a Durable
Medical Supply (DME) startup company providing products and services
to hospitals, physician facilities, healthcare professionals and home
care patients.

- Launched the design and implementation of an end-to-end custom
Enterprise Resource Planning (ERP) system with merchandizing,
supply chain, point-of-sale, delivery, and financial management
integration
- Successfully operated production information and data systems at
the 99.9% Service Level Agreement (SLA)
- Led continuous improvement projects focused on the elimination of
waste in billing processes and improvement in productivity
resulting in 42% margin increase
- Reduced Medicare Part B reimbursement cycle time from 6 months to 1
month cash flows
- First successful West Coast (Region D) DME provider to go-live with
HIPAA Medicare Electronic Billing

==================
THE BOEING COMPANY
==================
Sr. Specialist Engineer, Seattle, WA, 1985 to 1993

Lead architecture engineer and project manager performing analysis,
design, development and testing of complex scientific simulation &
modeling systems.

- Conducted ground breaking software development using highly
paralleled real-time network computers
- Integrated worlds first multi-processor environment linked through
300+ miles of securable fiber optics
- Successfully delivered within allocated cost, schedule and capital
expenditures projects in excess of $2M
- Regularly presented to executive level cliental during reviews,
demonstrations and system validations

=========
EDUCATION
=========
Master of Business Administration (MBA) 2002
- Southern Methodist University - Dallas, TX

Bachelor of Science of Engineering (BS) 1985
- Northern Arizona University - Flagstaff, AZ

Employer Leadership & Management Training Programs
- Capital One, Sentel, L-3 Communications

==============
CERTIFICATIONS
==============
Project Management Professional
- Project Management Institute (www.pmi.org)

Six Sigma Black Belt (BB)
- Six Sigma (www.sixsigma.us)

Lean-Agile ScrumMaster
- Scrum Alliance (www.scrumalliance.org - Ken Schwaber)

=========================
PROFESSIONAL AFFILIATIONS
=========================
- International Technology Research Institute (www.ITRI2.org),
Council of Comm. & Technology Advisors
- International Function Point User Group (www.IFPUG.org)
- Institute for Electrical and Electronic Engineers (www.IEEE.org)

===========
RECOGNITION
===========
- Capital One's Process Excellence Award - 2005 & 2006, Gold and
Silvers for Lean and Agile efforts

- Sentel's President's Award - 2002 & 2003, for On-Time Mission
Critical Customer Delivery

Certifications
Project Management Professional
- Project Management Institute (www.pmi.org)

Six Sigma Black Belt (BB)
- Six Sigma (www.sixsigma.us)

Lean-Agile ScrumMaster
- Scrum Alliance (www.scrumalliance.org - Ken Schwaber)




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