Resume of SAP Project Manager

Title
SAP Project Manager

Primary Skills
SAP GTS, Project manager, ECC 6 Migration/Conversion, Siebel PM

Location
US-OR-Portland (will consider relocating)

Posted
Jul-16-08

Professional experience related to project work:
• Several years experience participating in helping clients during a software selection and RFP responses. Managing RFP Vendors, validating clients requirements against Vendor's RFP reponses.
• I have 5 years SAP Project Management experience and 4 on SAP Solutions Manager 4.0, 7.0
• Industry expertise around SAP MDM (Master Data Management), Global Data Governance Model Planning, and Master/Transactional Data expertise in HealthCare FDA Compliance/Wholesale Distribution.
• In-depth knowledge and experience with GTS and GTM processes, industry best practices and measurements. My GTS background consists of: GTS Configuration, Export Compliance, SPL/Embargo, License Determination, and Export Documentation, and Implementation experience GTS 3.0, 7.0, 7.1, and 7.2.
• Extensive background on working with different Software and hardware vendors and validating the sizing and hardware requirements for the end customer.
• Industry specific SAP experience around Master Data/Unicode Conversions, ECC 6.0 Upgrade/Cutover Planning: Project Systems (PS), ECC 5.0 & 6.0, SAP BPC Business Planning & Consolidation (Planning, Budgeting, Forecasting, Reporting/Analysis, Consolidations) / OutlookSoft , Travel and Expense Management, HR, Finance, CS, HR, Material Master (MM), Customer Master, Vendor Master, Real Estate, SAP Migration/Cutover Planning, NetWeaver, Master Data, SRM, SCM (APO SNP, DP, CIF), SAP BI / BW 7.0, SAP Portal 7.0, SAP (Global Trade Systems) GTS 7, SAP Solution Manager 4.0, PeopleSoft Financials, PeopleSoft ELM, PeopleSoft Enterprise Service Automation (ESA version 9 upgrade), Salesforce, Microsoft Dynamics (MSCRM), Microsoft Great Plains, CRM Niku/Clarity, and Siebel background including Mobile/Wireless, Public Sector, Telecommunications, and High-Tech, and Healthcare. & years of Siebel Background (Siebel 7, 7.7, 8.0), BOA (Back Office Associates), Ab Initio, Identity and Access Management (IDAM) solutions (Tivoli Access Manager, Oracle Identity Management Suite, and Computer Associates Site Minder)
• Experience managing technical and functional resources. Expert on SDLC processes and procedures.
• Managing vendor relationships between implementation projects for clients
• Proven track record of consistently hitting target deadlines
• Strong Project Planning and Estimating Skills.
• Excellent verbal and written communication skills in order to facilitate business and technical discussions and document solutions.

PROFESSIONAL EXPERIENCE

Columbia River Consulting Group, LLC Project Manager Nov. 2002 --Current

CONTRACT WORK UNDER MY COMPANY:

(Large SAP Retail Client) Confidential SAP Global Data Steward Lead July 2007 -- Current


• Currently managing the SAP CRM Team handling the ECC 6.0 upgrade in conjunction with the GTS project. This upgrade was to migrate to ECC 6.0, Portal/BI/BW 7.0. Included many modules of SAP, some of them FICO (Including the New GL), HR, SCM, APO, GTS, CRM, Warehouse Management.
• Strategically managed data across the enterprise and ensured a high level of data quality and availability. Managed SAP MDM 5.5 SP6 implementation, defined and implemented global data governance policies and procedures, managed overall MDM strategy including master data, transactional data, SRM-MDM Catalog version 2.0, RICEF objects, MDM centralized planning (Product Catalog, Print Publish to web, Material Master, Customer Master, and Vendor Master), and tools of Web Dynpro. Overall direction of Enterprise Portal integration with MDM, including workflow.
• Managed and developed overall Cutover Plan/Strategy for SAP Archiving needed for the project.
• Demo of BOA (Back office Associates).
• Managed overall integrations of RICEF for project (Reports, Interfaces, Conversion, Extensions, Forms and Workflows)
• SAP Real Estate project roll-out. Implemented SAP Real Estate in a Retail Environment, focusing on:
o Portfolio management
o Corporate, Facilities and Commercial Real Estate management
o Support and Business processes around sales percentages on the way the client calculates Rent.
• Part of managing the project was also managing the integration with BPC Business Planning & Consolidation / OutlookSoft focusing on Sales & Expense reporting and Pricing Analysis, Planning, Budgeting, Forecasting, Consolidations. Performed requirements gathering workshops to gather functional and technical design specification documentation, developed testing and training project plan with detailed tasks.
• Integration between EH&S, Material Master, and Sales and Distribution; output determination. Other areas like Units of measure, Classification system, and EH&S-QM interface. Provided overview of EH&S Expert, which included Rules and Write Editor. Technical alignment of working with the development team on the topology and landscape requirements of EH&S WWI generation server.
• Responsibilities included standardizing translation to business requirements, establishing consistent data definitions, and monitoring overall data quality.
• Drive the efficiencies for data management and evaluation of how data flows in/out of business intelligence systems.
• Worked closely with the Global Process Owners and IT to ensure operational data translations of specific business data on behalf of the business.
• Responsibilities included all phases of the Global SAP project, outlining the primary cross-phase responsibilities: data definition and data management strategy, data governance processes, conversion/interface/report designs for data management, team and work effort management (people, budget and schedule), management of data team participation in process configuration and testing, and assistance with business preparation and deployment of the configured solution.
• Project Manager / Lead for GTS 7.2 project covering 60 business units for a large Global Roll out. Implementation covered full lifecycle implementation, blueprint and configuration of the SAP Global Trade Systems (GTS) module, with SAP Sales Distribution (SD) in Order Management, and Order Fulfillment. Scoped out during blueprint the regulatory processes needed to comply with government requirements, specifically in the areas of product licensing, distribution, and Customs processing for importing and exporting goods, and SAP EH&S. Drafted the project requirements of the SAP R/3 system when interfacing with this application as the master data source for GTS. Responsible for overall planning of requirements gathering, design/blueprint, configuration, testing, documentation, training, knowledge transfer, and go-live support. Interfaced GTS with SPL data, compliance, customs, import/export management and risk management. Responsible for documenting the government requirements for importing and exporting goods, in the areas of product licensing, distribution, and customs processing. SAP GTS interface integration with Automated Export System (AES) to support shipper export declaration for commercial shipments, misc shipments and/or hazardous materials. Implementation consisted of a technical upgrade from 4.6 to ECC 6.0, upgrade of existing business units from GTS 7.0 to 7.1 and 7.2, and new implementation to over 50 business units of GTS 7.2 by replacing foreign trade. Also responsible for the overall conversion and migration activities, related to GTS project.
• Documented the SAP SD configuration including integration with MM/PP, SD, and SCM. Validated the business and IT requirements of current foreign trade understanding of Customer Master, Pricing, Order Management, Scheduling Agreements, Availability Check and Requirements, Shipping, Billing, Credit Management, Export Licensing, Foreign Trade processing, and Delivery Notes. Acted as Key IT counterpart for interfaces to Sales, and secondary interface to Supply Chain.
• Setup BPML structure in Solution manager.


Healthcare Client SAP Project Manager (ECC 6, Unicode, HCM, GTS, MDM, Real Estate, Solutions Manager) April 2006 -- July 2007

• SAP ECC 6.0 Project Manager for data migration/conversion from one instance of SAP to an existing live environment. Modules of implementation include: SAP FICO (new GL), SRM, Project Systems (PS), SCM (APO SNP, DP, CIF), HCM (consisting of Talent Management, Workforce Process management and deployment), Portal/BI/BW 7.0, Real Estate, PLM, HR, CRM, GTM, GTS 7.1, BPC Business Planning & Consolidation / OutlookSoft , T&M (Travel and Expense management), SAP Foreign Trade, Material Master, SD, Master Data, Customer Service, Order to Install, Human Resources, BW, Business Objects, Niku/Clarity, and Siebel. Managed and configured PLM components for life cycle management, project management, quality management, and life-cycle and asset management. Managed the project teams through all phases of blueprint, realization, go-live, rollout, and post implementation support. Managing the Data Migration Project involved all aspects of each of the functional areas, managing a group of 15 ABAP developers, data architects for the build of the different load programs and extraction information for migrating of the data.
• Managed and developed overall Cutover Plan/Strategy for SAP Archiving needed for the project.
• Managed the roll-out of the SAP Real Estate initiative. We implemented the Portfolio Management, and Commercial-Corporate- and Technical Real Estate Management, and all of the support processes. Setup the SAP Tax related items for our project. We also performed a thorough DIT and UAT testing. Developed and managed a large Cutover Plan for the project. Created migration strategy, data conversion requirements, scrubbing and validation processes to check existing target environment. This included everything from LSMW Programs and Toolsets as well. Input of Transaction Codes into Excel Matrix and Solution Manager. Developed and managed Data Cleanup/De-Duplication strategy (Material, Customer, and Vendor Master). Set up SAP Security Authorizations and profiles. Supervised team in meeting required deliverables from programming through testing and final conversion. Created migration and cutover plans for final *go-live* weekend. Performed requirements gathering sessions between the business and IT staff for overall Master Data Strategy
• Project went through a Unicode conversion.
• Managed overall integrations of RICEF for project (Reports, Interfaces, Conversion, Extensions, Forms and Workflows)
• Implemented SAP Time and expense management. Fit/Gap analysis and project planning for Travel and expense management for setting up/configuring travel planning and online booking, travel expense management, global corporate policy control, and reporting within travel management. Implemented it for client to integrate with existing SAP ERP platform, improve the compliance and booking consolidations,
• Also acted as SAP SRM Lead implementing Sourcing, Procurement, Supplier enablement, and SRM MDM Catalog functionality.
• Configured SAP Project Systems application including reimbursable, overhead, and capital programs. Supported the use of network activity functionality, including scheduling, cost planning, earned value, and Work Center capacity planning. Worked with the project team and end users on issues related to reporting, project planning, and project budgeting. Worked with the customer on the ECC 6.0 deployment in terms of design, integration with existing business processes, and conducting gap analysis work on the new deployment vs. the existing functionality.
• Managed the SAP Global Trade Management (GTM) application including the trading and execution management, expense, position, and risk management. Global Trade Services GTS 7.0 from Blueprint to deployment of GTS 7.0 which included SAP Export/Import Management, Trade Performance, and Restitution Management. Implemented Customs and Client Management, planning for the import functionality, customizing invoices via SAP Script and Standard Smart Forms (Adobe), and management of the migration of data to other systems. Enhanced existing GTS 7.0 functionality to help unify the client's customs data and also standardized the Trade export documentation to enable the electronic data transfer between the Customs Brokers and Vendors. Analyzed the master data objects to migrate product master data for the exporting and invoicing functionality required for GTS. Spent a lot of time gathering and configuring the enhancements for the trade data required by the GTS BW team. Documented client requirements that were required for project, mostly around the trade and government regulations. I utilized my in-depth SAP - GTS consulting skills, business knowledge, regulation knowledge of various countries, and integration knowledge of services with third party data service providers and SAP GTS functionality expertise to provide optimized technology solution that met the client's business processes. I have 3+ years experience in configuration of the SAP - GTS (Global Trade Systems) module. Knowledgeable of integration with data service providers for denied party, License rules and classifications. I have a good understanding of the integration points between other SAP modules (MM, SD). I also have previous experience of SAP SD and Foreign Trade. Knowledgeable of the Denied party screening process, Legal regulations, export requirements for US, Singapore, Thailand, Hong Kong and UK.
• I have 2 full lifecycle implementations, combined with knowledge of customs law, tariff schedules, import processes, and transit systems. Responsible for implementing the Supply Chain Modules and also have a strong understanding of integration points between SAP/GTS and other SAP modules (SD, EBP, FI/CO, etc.) Implemented the regulatory process needed to comply with Government requirements and regulations.
• Managed and was main architect for SAP MDM rollout consisting of the following modules: MDM Console, MDM Import Manager, MDM Data manager, MDM Syndicator. Created and maintained all MDM repository schemas and taxonomies, Setup and configured the MDM workflows and validations, Setup and managed the MDM integration with our SAP core modules of ECC 6, SRM, BW, and CRM. Configured MDM to extract data from these modules into MDM. Configured the MDM data modeling from an integration perspective and from a schema perspective. The project required key components by configuring the Java with the MDM Java API's, ABAP configuration with the ABAP MDM API's, Portal and XI integration with MDM functionality, and I also have experience with MDM GDS (Global Data Synchronization and the MDM Print/Publishing.
• Master Data consolidation, administration of all master data, management of all master data, configured interfaces for all master data related to their product catalog search by setting up the taxonomy structure and attributes after doing field level mapping of their product catalog. Defined the Master Data and setup their print catalog customizations by using Adobe In Design for the print to publish aspects. Setup the client's configuration of their multichannel syndication of all their product catalog content.
• Participated in the design and implementation of SAP MDM, Global Data Synchronization, and MDM architecture including Data Modeling with conversion and security configuration. Monitored MDM system changes and corrections and planning of clients' implementation into the various supported application environments. Responsible for SAP MDM process design, fit /gap assessment, configuration, development, testing, and training activities. Developed short and long-term master data management strategies for our current roll-out. Planning and developing as well as executing data conversion routines utilizing the SAP MDM Import Manager. Also setting up the configurations within MDM Console, Repository, and iViews in SAP Portal 7.0. Responsible also for the overall configuration and design of MDM for Customer, Vendor, and Material Master. Developed short and long-term master data management strategies for the client, realizing master data management strategies (by serving as the overall Solution Architect for this initiative), gathering functional and technical requirements as inputs into the overall solution design, performed fit/gap assessment of SAP MDM for the future state vision, supervising process and functional design activities, supervising application (design, build, test, and deploy) activities for SAP MDM overall project and all integrating applications. Was responsible for overseeing the SAP MDM data model design and development, planning and developing as well as executing data conversion routines utilizing the SAP MDM Import Manager, driving user acceptance test planning and execution, performing as a key member of project teams through all phases (blueprint, realization, go-live, roll-out, and post implementation) of support.
• Managed SAP Solution Manager Implementation of version 4.0 and then an upgrade from version 3.2 for entire life cycle of Project from Blueprint to go-live. This included setting up the Operational aspects of Solution Manager, Roles and Authorization for security, BPML planning of Scenarios, Processes, and process steps. Implementing a solid structure for uploading and documentation procedures of their BPML structure. Overall a total of 6000 documents that were loaded into environment during all phases of project. Worked with client to setup Solution Manager according to the requirements
• Outlined high-level overview of SAP Solution Manager (CHARM), it's strategy, benefits and scenarios such as:
Implementation and Customizing Distribution (Customizing Scout), Service Desk (demonstrating how to create service desk incident tickets using SAP Solution Manager), Solution Monitoring (guided Basis on the technical tools for monitoring and proactive support), Service Delivery (understanding of SAP OSS connectivity), also demonstrating the importance of using SAP Solution Manager for Upgrade/Implementation projects. Scope of Project:
* Project definition and administration
* Roadmaps
* Customize Blueprint or use of standard delivered scenarios in BPR
* Customizing (using Solution Manager to drive configuration activities in target systems)
* Testing (eCatt or Mercury Interactive experience within Solution Manager)
* E-Learning (using e-learning authoring tools and delivery for end-user training)
Change Management (how to use Solution Manager to drive Change Management and Transport Management).
• Also managed a second implementation of Solutions Manager 402 for same client, which was a separate run project.
• Deployed Solution Manager's functionality in key aspects of solution deployment, operation, and continuous improvement.
• Utilized SAP Solution Manager to facilitate/optimize SAP/ERP technical support for distributed systems for the end client.


Large Telecom SAP Transition Executive July 2003 -- April 2006
• Setup Solutions Manager for the client on the Operational side of the project and also to manage all the documents from different phases for Project.
• SAP Project Manager for FICO, SRM, PLM, HCM (multiple SAP HCM modules (PA, OM, PY, TM, CM, CS, PM, BN, PD, TEM) GTS, PLN, Project Systems (PS), SD, and HR upgrade project. Also performed Unicode conversion. Also managed a PeopleSoft Financials 8.9 Upgrade of another Production environment instance that included the modules of e-Procurement, AP, PO, GL, ELM, ESA, and project costing.
• Managed large SAP FICO, SRM, PLM, GTS, PLN, Project Systems, SD, and HR upgrade for client, from Blueprint phase, Design, Testing, Cutover Planning, to Go-Live Migration. Configured Project Systems around network activity functionality (cost planning, scheduling, Work Center capacity planning). Also included with PS integration with HR, MM and AM.
• Performed system validation and sizing reviews from several hardware vendors, to document hardware requirements.
• Transition Executive for Outsourcing Company to transition 2 processes (HR) using voice based data transmission services.
• Moved client off of existing SAP and PeopleSoft system to new SAP and PeopleSoft system.
• Lead the entire Multi country project - Americas, AMEA, and Asia Pac.
• Responsible for creating detailed project plan, implement processes for the work breakdown structure and took over the responsibility for the deliverables and milestones
• Involved with the transition move and working with infrastructure and facility groups for the transition.


EDS, SAP/Siebel Program Manager, Storagetek November 2002 -- June. 2003
• Program Manager for Siebel Upgrade Asia/Pacific rollout of Siebel Call Center, Sales, Product Configurator, UAN and Marketing 7.5 for the countries of Japan, China, Taiwan, Singapore, India, Korea, and Malaysia. Responsible for the coaching and mentoring of other project managers on expectations, deliverables and overall project control.
• Also Program Manager for large SAP Project of FICO, SD, MM, HR.
• Creation and support of standards, processes and procedures necessary to produce the deliverables from the team. Redefining current business processes and obtaining executive buy-in.
• Analyzed existing business processes, identifying areas for process improvement, and guiding the business in the establishment of effective and efficient business practices
• Developed detail project schedules, resource plans, status reports and contributes to the effectiveness of a team that integrates multiple functions/disciplines.
• Partnered with the user community to identify their business requirements, produced functional specifications and design documents, and lead the implementation of those specifications; consistently searching for ways to add value back to the business.
• Formed an appropriate team and managed project, preparing work plans, managing workload, tracking schedules, communicating status, and leading client negotiations, resulting in a successful engagement conclusion meeting the client satisfaction and profitability objectives.
• Lead the analysis, requirements development, design, documentation, and implementation of Siebel solution supporting services processes.
• Ensured conformance to system architecture, security, methods and standard practices.
• Prepare and review project plans, status reports, cost/benefits studies, and recommend resources and funding.
• Deliver project on-time based on the proposed plans within the allocated budget guideline.

Siebel Systems, Senior Consultant Siebel Public Sector Group December 2000 -- November 2002

• Worked in Siebel Mobile/Wireless Engineering group for core software releases of mobile and handheld devices for versions Siebel 7 and Siebel 7.5. Worked with large Pharmaceutical Company's testing applications for providing more robust features for clinical trials.
• Worked with different industries requiring a mobile wireless solution including pharmaceuticals, consumer goods, and many service providers. These mobile devices we used to test and build the new Siebel Mobile platform, ranged from laptops to certain handheld devices such as those from Palm to browser-enabled phones and bar code scanners.
• Worked with Product Marketing, Engineering, and QA group to define general functionality of Siebel Mobile releases. Drafted functionality of support for wireless messaging via short message service (SMS), telocator alphanumeric protocol (TAP), and simple mail transfer protocol (email) to send alerts and receive responses. Worked with Engineering to support business processes for functionality of Siebel Wireless Messaging; Siebel Wireless, for access via wireless phones and other devices that use Wireless Application Protocol (WAP); Siebel Handheld, for access via Palm and Pocket PC based handhelds; and Siebel Remote for offline access via laptop computers, including synchronization support when re-connected.
• Worked throughout the SDLC to draft requirements for new Siebel 7 Mobile applications for field sales, field service, channel partner management and customer service.
• Worked with several partners to help deploy Siebel 7 Mobile including Nokia, Compaq, Palm Inc., Research in Motion (RIM) Ltd., Kyocera Wireless Corp., and AT&T Wireless.
• Developed test plans that verified functionality operated as specified in MRDs, and ensured the application behaved properly in the face of unintended usage.
• Designed, developed, and executed automation scripts that reflected the test plans. Worked with Product Marketing to address the issues of software compliance.
• Established a working relationship with Engineering and Product Marketing counterparts and contributed to product feature discussions.
• Reviewed product documentation related to a feature area and verified that the documentation accurately reflects product functionality.
• Performed QA acceptance testing on various platforms (iPaq, Sprint TP2200, RIM 957) for Siebel applications: Sales, WPServ, WpeChannel, and eWireless.
• Performed error handling for WML Thin Client, HTML Thin Client, and HTML Zero Footprint Client.
• Installed, verified, and troubleshot for Gateway Server, Web Engine, LDAP Server, Oracle Database and Configuration connectivity.
• Performed the installation on 3rd Party Software such as Nokia WAP Server and Oracle Client.
• Analyzed the functionality of Siebel's zero foot-print CRM web application. Analyzed the following Siebel version 7.0, 7.04, and 7.5 modules Call Center, Sales, and Marketing on Solaris, AIX, Windows 2K, and NT environments.
• Executed unit, integration, and system test scripts within the specified Siebel applications such as Wireless Division, involved on the new rollout of Siebel 7.0. Experience in Siebel Sales, Call center, E-Channel, and Field Service. Developed and tested on the Palm OS, Windows CE and wireless devices of software. AIX, Solaris, DB2, Windows 2000 Server environments. Maintained test plans.
• Project Manager - Utah Dept. of IT
• Lead all build related activity and minor projects. Developed, documented and performed system, integration, and user acceptance tests.
• Developed conceptual design documents, including project definition, alternative solutions, scope of
work, functional specifications and logical skeletons for their new systems.
• Served as a liaison between end users and software development teams.
• Identified requirements for testing, developed test plans and scripts and coordinated test transmissions.

• Project Manager- University of Michigan, Medical Center
• Managed Siebel Analytics 7.5 project and resources.
• Worked with business representatives to identify and document business requirements and translated those requirements into Analytical Dashboards.
• Designed, code, test and implemented application programs in accordance with the client specifications.
• Ensured Data Management project followed proscribed development life cycle and met quality standards.
• Built the Business Model and Presentation Layer of the Analytics Repository. Added and customized Logical Tables and Columns. Explored the Analytics Dimensions and Levels, using Data and Multiple sources, and using Aggregate tables.
• Technical Lead at Cisco Systems
• Captured and documented incentive compensation requirements from client, via interviews or workshops, ensuring suitable balance of business needs, delivery feasibility, and industry best practice.
• Configured in-scope functional & technical requirements based on design documents -- including Incentive compensation setup, administration, and reporting - ensuring best practice approach to configuration and documentation.
• Prepared for and executed Component, System and User Acceptance testing, including bug resolution.

USinternetworking, Managing PeopleSoft Consultant August 1999 -- November 2000
• Performed several RA's (Requirements Analysis) for clients existing and future. First seven months was involved on preparing RA's for several clients prior to them signing the contract. Was involved in the demo of the PeopleSoft product, contract pricing, and RFP preparing of the entire contract. Skilled in rapid implementation methodologies and best practices. Previous management and technology architecture experience relating to client/server enterprise software packages.
• Was involved with the PeopleSoft Business Unit certification of ISO 9000 for the company.
• Project Lead for Communications client for the Purchasing modules, using workflow, and Inventory. Performed Fit and Gap sessions for Project Costing module, Payables, and purchasing application, to customizing, implementing, and testing these modules until go live period. Developed training materials for end user training to clients.
• Project Lead for Energy Internet Startup client for the PeopleSoft Inventory, Purchasing and AP modules and integration between Siebel Systems, Inc., Commerce One and PeopleSoft. Performed Fit and Gap sessions to customizing PeopleSoft Purchasing and AP application and on the Manufacturing side- Inventory, cost control, and pricing, implementing, and testing these modules until go live period.

Independent Contract Work:
Consolidated Freightways, Project Lead May 1999 -- August 1999
• Performed PeopleSoft Fit / Gap Analysis
• Assisted in creating Project Plan for implementation of Accounts Payable Upgrade
• Performed proto-type sessions with end users and impacted management users
• The PeopleSoft Accounts Payable Functional lead. Planned and managed prototyping sessions and performed data design analysis for the implementation of PeopleSoft 7.5 Upgrade.
• Developed courseware and training for clients training on PeopleSoft.

Lockheed Martin, Project Lead August 1998 -- January 1999
• The PeopleSoft Project Costing Financials lead for Lockheed Martin's West Coast operations of WDL and TDS.
• Involved in data mapping of tables to be loaded and creation of the design documentation, and the design and development of the Project Costing module.
• Assisted technical staff in data mapping and program logic and requirements for source system interfaces.
• Performed prototype sessions with users and performed training on Project Costing.

Municipality of Anchorage, Project Lead January 1998 -- April 1998
• Served as the Project Costing lead responsible for prototyping sessions for PeopleSoft Project Costing.
• Participated in the design and development of the Time and Labor interface between the Time and Labor and Payroll modules.
• Responsible for the design and development of the Project Costing module.

Washtenaw Community College, Project Lead September 1997 -- December 1997
• Performed the fit / gap analysis.
• Created project plan for implementation of PeopleSoft General Ledger and Accounts Payable modules.
• Performed proto-type sessions and assisted client in hardware selection.

M&M Mars, Applications Consultant April 1997 - August 1997
• Planned and managed PeopleSoft Inventory prototyping sessions.
• Performed the fit / gap analysis.

Sungard Bi-Tech, Senior Consultant November 1995 -- April 1997
• Trained and implemented users in AP, GL, PO, Fixed Assets, and Stores Inventory modules of the Informix Fund Accounting Software (IFAS) package, a software system that operates in an Informix database in both UNIX and MPE system environments. Assisted clients with help-line consulting and project management for systems integration.
• Performed other roles, such as Training Materials Developer, Technical Writer, and Integration TESTER.
• Performed implementations for various clients, including the City of Memphis; CUNY (Brooklyn College); Snohomish Health District; Fresno Housing Authority; Tualatin Fire District (Portland, OR); Alum Rock School District (San Jose, CA); Orange County Department of Education; Golden Gate University; West Contra Costa School District; California State University, Sacramento; Port Charlotte School District (FL);
• OCTA (Orange County Transportation Authority); NYSTRS (New York State Teachers' Retirement System); and multiple other school districts, universities, and federal agencies.

Wells Fargo Bank, Senior Consultant January 1991 -- October 1995
• Was responsible for a variety of technical and administrative services, including gathering information, preparing reports, maintaining records, and projecting future trends. Researched and resolved inquiries regarding bank policies and managed the control desk function in the loan-processing department. Interfaced with e-mail lenders regarding incomplete packages. Opened and maintained business accounts, equity lines, and other banking services.

EDUCATION
California State University, Chico, CA May 1994
Instructional technology
TECHNICAL SKILLS
Software: PeopleSoft Financials (7.5, 8, and 8.9), SAP (FICO, MM, SD, CS, HR, BW), Siebel (2000, 7, 7.5, 7.7 and 7.8 and 8.0) CTI, Oracle Transportation Management (OTM) / Data Warehouse SME, Analytics, Service, CRM. Rational Rose, Microsoft Office 2007 (Project, Excel, Word, Access, and PowerPoint), SPS 2007, Lotus Notes, Great Plains (Enterprise and Dynamic), Microsoft CRM, MS Office Tools; Word, Excel, Project, PowerPoint, Visio, Share Point, Business Objects, TIBCO, BizTalk, Web Methods, See Beyond, Kalido MDM, Ab Initio, Identity and Access Management (IDAM) solutions (Tivoli Access Manager, Oracle Identity Management Suite, and Computer Associates Site Minder)
Databases: Oracle 8i, 9i, and 10, DB2, DB2 -- 390, AS400, MSSQL
Operating Sys: NT, Windows 2000, Solaris 5.8, AIX 4.3

TRAINING & CERTIFICATIONS

SAP Solution Manager 4.0, 7.0
SAP MM, SRM, GTM, SCM (APO SNP, DP, CIF), Real Estate, SD, FICO (New GL), CS, MDM, HR, SAP BI/BW 7.0, SAP NetWeaver 2007, SAP EP Portal 7.0, BPC Business Planning & Consolidation / OutlookSoft 5, SAP (Global Trade Systems) Global Trade Services versions 3, 7, 7.1 and 7.2, MDM 5.5 SP6 and SRM-MDM Catalog version 2.
SAP Finance (FICO), Project Systems (PS), Master Data, Customer Service, Order to Install, Human Resources, Material Master, Customer Master, Vendor Master
PeopleSoft Financials, PeopleSoft Enterprise Service Automation (ESA) and PeopleSoft ELM (Enterprise Learning Management)
MCP -- Microsoft Certified Professional
Microsoft 3.0 CRM Certified
Siebel 7, 7.5, 7.7, and 7.8 Customer, Consultant, and Business Analyst certified
Salesforce.com
Microsoft Dynamics Axapta Training
Microsoft Great Plains 10
Microsoft Business Scorecard Manager 2005

Certifications
? Industry specific SAP experience around Master Data/Unicode Conversions, ECC 6.0 Upgrade/Cutover Planning: Project Systems (PS), ECC 5.0 & 6.0, SAP BPC Business Planning & Consolidation (Planning, Budgeting, Forecasting, Reporting/Analysis, Consolidations) / OutlookSoft , Travel and Expense Management, HR, Finance, CS, HR, Material Master (MM), Customer Master, Vendor Master, Real Estate, SAP Migration/Cutover Planning, NetWeaver, Master Data, SRM, SCM (APO SNP, DP, CIF), SAP BI / BW 7.0, SAP Portal 7.0, SAP (Global Trade Systems) GTS 7, SAP Solution Manager 4.0, PeopleSoft Financials, PeopleSoft ELM, PeopleSoft Enterprise Service Automation (ESA version 9 upgrade), Salesforce, Microsoft Dynamics (MSCRM), Microsoft Great Plains, CRM Niku/Clarity, and Siebel background including Mobile/Wireless, Public Sector, Telecommunications, and High-Tech, and Healthcare. & years of Siebel Background (Siebel 7, 7.7, 8.0), BOA (Back Office Associates), Ab Initio, Identity and Access Management (IDAM) solutions (Tivoli Access Manager, Oracle Identity Management Suite, and Computer Associates Site Minder)


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