Billing Specialist, Audit Consultant Resume

Title
Billing Specialist, Audit Consultant

Primary Skills
AHD, BerryStats, AT&T Business Direct, Sprint eBilling & Analysis, Microsoft Excel, T-Mobile I-Billing, InterCall Online

Location
US-NJ-Pompton Lakes

Posted
Aug-01-09

EXPERIENCE:
5/2007 -- 2/2009 BASF Corporation, Rockaway, NJ
Billing Specialist, IT Customer Service PMO (Contractor Position)
? Reviewed and audited invoices and billing details from telecommunication vendors, via ProfitLine's MTM, for billing accuracy for each cost center charge back, and submitted approved bills to A/P for payment.
? Processed charges received from vendors, ensuring they are correct and reconciled to plan with exceptions flagged, and accurately charged to correct cost center.
? Crossed charge sites/cost centers that have consumed telecommunication services each period, according to the billing and pricing model for that service.
? Processed all vendor invoices flagging issues to the relevant service owner/cost center.
? Identified billing discrepancies and worked with carriers to resolve billing disputes, providing required documentation and managing the process through to dispute resolution and track credits.
? Created customized telecommunication reports as requested and met established timelines.
? Helped to open trouble tickets for various kinds of telecommunications issues.
? Created and updated wireless master spreadsheet with information regarding new cells, switchovers, disconnects, aircards, and cost center changes.
? Revised all telecommunication data in all vendor web porters.
? Generated and submitted specific call accounting summary and detail reports.
? Worked remotely from managers, clients, and vendors.
? Strong project management skills made continual improvements and changes on existing billing processes with ProfitLine and all carriers.
? Skills: AHD, BerryStats, Bill Manager, Business Direct, eBilling & Analysis, Excel(Pivot Table, Formulas & Macros), FedEx, Fonview, iBAS, I-Billing, IOL, Lotus Notes, MBA, MTM, MWM, Online Reports, Premier, Rock Reports, SmartCD, Word

9/2006 -- 4/2007 Control Point Solutions, Inc., Rutherford, NJ
Audit Consultant, Operations Group (Contractor Position)
? The overall goal of EDS MCSP Project was to establish a methodology to support the circuit migration from EDS' legacy systems into new system called Visionael.
? Updated and moved out 29,192 of voice, data, and facility records into Visionael as a team.
? Identified, researched, tested, and validated any disconnected circuits (about 609) which are still billing to EDS presently.
? Prepared and sent out claim letters (about 113) to billing vendors to correct billing discrepancies and to track cost savings for EDS.
? Prepared and sent out recommendation letters to EDS to recommend disconnect any inactive circuits.
? Prepared and sent out invoices to EDS for any CPS' margin (about $67K) from annual cost savings (about $498K).
? Worked remotely from managers, clients, and vendors.
? Strong project management skills made continual improvements and changes on this migration and audit projects with EDS and all EDS carriers.
? Skills: Access, BillTamer, Citrix, COPS, Excel(Pivot Table, Formulas & Macros), Information Management, Word



8/2005 -- 9/2006 Rockefeller Group Technology Solutions, Inc., New York, NY
Associate Financial Analyst, Finance Department
? Supported the Manager, Business Analysis:
? Analyzed, reviewed, and audited invoices and billing details from telecommunication vendors for accuracy and budget management and submitted approved bills to A/P for payment.
? Processed all vendor invoices flagging issues to the relevant clients.
? Identified billing discrepancies and worked with carriers to resolve billing disputes, providing required documentation and managing the process through to dispute resolution and track credits.
? Updated the telecommunication circuit/line inventory spreadsheets with actual each period, maintaining the budget spreadsheet with plans for the rest of the year, consistent with the plans of service clients.
? Generated and provided required reports of itemized calls for proper billing to clients.
? Created a variety of reports and provided financial analysis as issues arrive.
? Worked closely with accounting to ensure accuracy of account coding and provided assistance during audits.
? Crossed charge sites that have consumed telecoms services each period, according to the billing and pricing model for that service.
? Provided business analysis to assist in the deployment and/or migration of new and existing services and technology.
? Collected, summarized, and maintained carriers' service agreement/license usage/maintenance spreadsheets and alerted management for renewals.
? Supported the Manager, Pricing and Contracts:
? Supported or participated in preparation of contracts as needed.
? Initiated and reviewed credit reports and history of prospective clients.
? Maintained the contract database of all existing and new client contract files with all pertinent information including contract terms, dates, and solutions as well as including service agreements, service orders, renewals, and amendments.
? Assisted in the preparation of special ad hoc pricing for voice services and equipment, data services, hardware and software, collocation and data center facilities, and other technology solutions.
? Prepared financial analysis (P/L) and determined profitability of major proposals to prospective clients and existing customer renewals.
? Skills: ApplicationXtender, Business Direct, Cams, Compco, Excel(Pivot Table, Formulas & Macros), PaeTec.com, PeopleSoft, SalesForce.com, ScanXtender, Fonview, Bill Manager, E-Portal, WebXtender, Word

5/2005 -- 8/2005 Avotus Corporation, Murray Hill, NJ
Telecom Business Analyst, Elite Service Department (Consulting Position)
? Defined project plans, implemented contract terms, defined model and configured customer (Agilent, Ameritrade, Brocade, ChevronTexaco, Samsung) business processes (approvals, accruals, ordering) in the application.
? Followed best practices for implementing customer inventory invoices, locations, contracts, and order templates within product solution.
? Assured quality of inventory and invoice loading.
? Delivered customer training.
? Participated directly in and followed best practices for customers' invoice approval needs and defined general product enhancement requests.
? Worked remotely from managers, clients, and vendors.
? Strong project management skills made continual improvements and changes on existing service processes with the clients and clients' carriers.
? Skills: Adobe Reader, Expense Management, Excel(Pivot Table, Formulas & Macros), Word



3/2005 -- 5/2005 Montclair State University, Montclair, NJ
Assistant Contract Buyer, Procurement Services (Contractor Position)
? Obtained state required documents such as BRC and EO 134 from vendors.
? Assembled RFP and RFQ documents and sent out to vendors.
? Participated in pre-bid and open-bid meetings.
? Obtained quotes from vendors and prepared bid analysis.
? Skills: Word, Excel

8/2004 -- 12/2004 AirTech International, Inc., Cresskill, NJ
Buyer, Purchasing Department
? Researched, collected, and analyzed various quotes of aerospace industry related electronic component parts from existing (Arrow, Avnet, Future, etc.) and new vendors. Reported the best quotation to management.
? Processed purchase orders as per customer's approval.
? Managed inventory and processed shipments.
? Skills: Excel, Peachtree, Word

11/2003 -- 10/2004 Equity Trading, at Home
? Bought and sold many NASDAQ stocks daily.
? Skills: CyberTrader Pro

12/1998 -- 11/2003 Pearson Technology, Upper Saddle River, NJ
Telecom Analyst, Telecommunications Department (10/1999 -- 11/2003)
? Analyzed, reviewed, and audited about 400 invoices and billing details per month from telecommunication vendors for accuracy and submitted approved bills to A/P for payment.
? Created and maintained the master spreadsheet, the complete telecommunication data.
? Identified billing discrepancies and worked with carriers to resolve billing disputes, providing required documentation and managing the process through to dispute resolution and track credits.
? Processed all vendor invoices flagging issues to the relevant service owner.
? Updated TRU database, call accounting system, with actual each period; TRU database generated the revenues after charging back to each division of the company.
? Generated and submitted specific call accounting summary and detail reports.
? Coordinated set-ups and maintained 2-way and 3-way video conferencing.
? Helped to open trouble tickets for various kinds of telecommunications issues.
? Skills: Billing Edge, Business Direct, Excel, SAP R/3, Fonview, TRU, PowerBill, Video Conferencing, Word
Pearson Technology Centre, Old Tappan, NJ
Budget Analyst, Finance Department (Contractor Position, 12/1998 -- 10/1999)
? Created and maintained budget summaries with actual and forecasts for each project and for each period close.
? Reviewed and maintained the budget spreadsheet with plans for the rest of the year, consistent with the plans of cost center owners.
? Entered accruals in the budget spreadsheet each period for all services consumed but not yet paid for.
? Documented the actual costs with corresponding invoices and reports.
? Delivered an updated version of the budget spreadsheet after each closing period for all telecommunication IT and non-IT cost centers.
? Skills: Excel, Hyperion, SAP R/3, Word

7/1998 -- 12/1998 Temporary Assignments
? Skills: AmiPro, CPARS, Greentree Purchase Pro, Lotus Notes, Tinquiry, Works




3/1997 -- 7/1998 Panasia Bank (now Woori America Bank), Fort Lee, NJ
International Operation Specialist, International Operation Department
? Processed Letter of Credit (L/C) openings, L/C amendments, bank releases, L/C payments, assignment proceeds, negotiations, and L/C cancellations.
? Reconciled L/C balances on monthly basis.
? Sent various telex messages regarding claims, disputes, and settlements.
? Skills: FSI2020, Lotus 1-2-3, Telex, WordPerfect
Customer Service Representative, Customer Service Department
? Opened and closed accounts, updated account information, stopped payments, handled customer complains, and managed following inquiries: ATMs, direct deposits, safe deposit boxes, account researches, special statements, and bank checks.
? Skills: FSI2020, Quicken, WordPerfect

6/1996 -- 3/1997 Lifestyle International, Inc., Secaucus, NJ
Production Coordinator, Purchasing Department
? Issued orders to vendors, opened L/Cs, entered purchase orders.
? Updated production schedules and coordinated freight services with brokers.
? Skills: AS400, Excel, Word

5/1995 -- 6/1996 Temporary Assignments
? Skills: Access, ACT, Excel, FOCUS, Visio, Word, WordPerfect, WordPro, Works

12/1994 -- 3/1995 Korea First Bank, New York, NY
Associate, General Affairs Department
? Assisted managers for payroll processing, budgeting, bookkeeping, and documenting.
? Skills: Excel, Word

EDUCATION: New Jersey Institute of Technology, Newark, NJ
21 Credits Earned for the MBA Program Concentrating in Finance
Bachelor of Science in Management / Marketing, May, 1994

Eligible Candidate to Sit for the Uniform CPA Examination in New Jersey

LANGUAGE: Korean, 8 years of Education in South Korea

Certifications
See above


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