Resume of Senior Software Engineer

Title
Senior Software Engineer

Primary Skills
Software, Firmware Development

Location
US-TX-Austin

Posted
Dec-09-07

Senior Software Engineer
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Summary
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--19+ years experience developing and maintaining software / firmware for embedded system products.
- Excellent ability to analyze, diagnose, and maintain software for multiple firmware products.
- Worked closely with Customer Support to quickly resolve customer issues, traveling as needed.
- Skilled at performing Root Cause Analysis looking for systemic defects.
- Extensive experience developing new and extended product features.
- Experience using Code Management and Defect Tracking tools: ClearCase / ClearQuest, Sales Logic...
- Comfortable with all phases of the Software Development Lifecycle.
- Strong written and verbal communication skills.
- Excellent team skills. Experience leading teams and participating in cross functional work groups.
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Skills
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- Languages: Proficient in C, working knowledge of Assembly, C++, Java and other languages.
- Real Time Operating Systems: VxWorks, embedded Linux, for MIPs and PPC
- Development Platforms: MS Windows, SunOS, and Linux
- Tools: Rational ClearCase / ClearQuest, Sales Logic, PVCS, MS Visual Studio IDE
- Storage Protocols: Fibre Channel, SCSI, iSCSI. Experience with Finisar and other protocol analyzers.
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Experience
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-- Senior Software Engineer 1999 to 2007 --
-- Crossroads Systems, Inc. - Austin, TX --
- Developed and maintained firmware for multi-protocol SAN routers including FC, SCSI, and iSCSI.
- Traveled to domestic and international customer sites to provide technical support to identify and resolve product failures.
- Used Finisar and other protocol analyzers to help identify defect source.
- Used Rational ClearCase, ClearQuest, and Sales Logic tools to manage source code and track defects.
- Developed an embedded API for OEM customer.
- Worked directly with customers to define requirements for new feature requests.
- Formalized requests by writing Requirement, Design, and Test documents.
- Delivered new high quality features on schedule and to the satisfaction of customers.

-- Senior Software Engineer 1996 to 1999 --
-- Siemens Mobile Communications - Austin, TX --
- Developed firmware for multi-handset cordless phone system.
- Product originated in Germany and required extensive modifications to meet U.S. market requirements.
- Rewrote functional architecture documents translating German functionality to English
- Expanded interrupt service routines to accommodate new and modified features.
- Implemented key pad inputs and LCD message display output to support address book and answer machine interfaces.
- Played major role in project communication between cross functional and international work groups.

-- Software Engineer 1988 - 1996 --
-- Siemens/ROLM Communications - Santa Clara, CA --
- Developed and maintained firmware for business owned telecommunications systems (PBX).
- Developed source code and delivered inline assembly patches for customer discovered defects.
- Served as member of a transnational work group defining Siemens ISDN API functions
- Acted as team lead for new development project to add ISDN functionality to non-ISDN telecommunication systems.
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Education
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-- University of Arizona (Tucson, AZ)
Masters, Electrical Engineering, 1984 - 1988
-- University of Arizona (Tucson, AZ)
BS, Agriculture, 1978 - 1982

Certifications
See above


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