Instructional Designer / eLearning Developer Resume

Title
Instructional Designer / eLearning Developer

Primary Skills
Strong background in instructional design, and instructional technology.

Location
US-IL-West Dundee

Posted
Apr-05-09

Summary of Qualifications
- Strong background in instructional design, and instructional technology.
- Experienced Team Lead, Supervisor and Manager.
- Excellent problem-solving and analytical skills.
- Produces courses in a corporate environment utilizing instructor-led, web-based and blended modalities.
- Manages instructional design and production projects.
- Works in or with various industries.
- Experience with wide variety of web and print authoring tools.
- Ability to quickly learn and apply new technology.
- Experience documenting user processes and issues with core business applications

Professional & Technical Skills

- Instructional Design Lifecycle
- eLearning Standards (SCORM/508)
- Learning Management/Learning Content Management Systems
- Microsoft Office
- Project Management, Microsoft Project
- Microsoft Visio
- Information Architecture/Mapping
- Dreamweaver
- Captivate
- PowerPoint to Flash Conversion (BrainShark, Articulate, iSpringPro)
- Audio/Video Conversions/Editing (PowerDirector, AVS Media, Audacity)
- Web Technologies (HTML, DHTML, XHTML, Classic ASP, VBScript, JavaScript, XML, and XSL)

Experience & Accomplishments
Instructional Design/eLearning Development Consultant Apr 07 -- Present
Apply instructional design and content development skills to produce interactive, multiple modality training interventions. Work collaboratively and individually with little supervision. Develop content for different subject areas necessitating developing successful working relationships with subject matter experts.
- JPMorgan Chase, LMS Technical Consultant, Jan 08 - Present
- Developed and implemented conversion processes for Bear Stearns and Washington Mutual existing eLearning products for operation in JPMC's LMS in support of merger operations.
- SCORM and LMS integration testing of 131 vendor developed eLearning applications.
- Designed, developed, coded, tested, debugged and documented 25 eLearning applications to satisfy the requirements of one or more user areas.
- Provided troubleshooting assistance to internal content developers in the operation of their eLearning applications in JPMC's LMS.
- Support, maintain and enhance existing eLearning applications.
- Cambria Consulting, Oct - Dec 2007
- Provided SCORM expertise to the implementation of US Courts Law Enforcement Officer HR Benefits training.
- Intrepid Learning Solutions Oct/Nov 2007 & Jan/Feb 2008
- Designed web-based PeopleSoft Performance Management training for National City Corporation.
- Designed instructor-led training materials for Autodesk's Tech Camp 2008.
- Naval Service Training Command, US Navy, Jul -- Sep 2007
- Analyzed and evaluated existing instructor-led content for migration to a web-based format.

Instructional Designer, Intrepid Learning Solutions, Seattle, WA Jul 06 to Mar 07
Provided training solutions, as part of the Outsourcing Team, targeted toward the client's workforce. Designed and developed instructor-led, web-based and blended training in support of identified opportunities within the client organization. Conducted needs analysis and other research to identify and validate training needs, recommended training designs based on customer requirements, developed content and project management.
- Designed and developed web-based courses for The Boeing Company's Explosives Safety series and The Boeing Company's Introduction to Risk, Issue and Opportunity Management training.
- Designed instructor-led course for Southern California Edison's Underground Transmission training.
- Performed content analysis for the Deloitte & Touche Continuing Professional Education program for CPAs.
- Developed student guides for Autodesk's Tech Camp 2007.

Training Manager - Instructional Design & Development, Jan 99 to Jul 06
JP Morgan Chase & Co, Chicago, IL
- Managed the design, development and delivery of technology-based systems training solutions to an internal audience of 150,000 employees.
- Managed a team of 12 instructional designers, 5 web programmers and a database administrator in the design and development of 300 web-based, SCORM conformant Sharable Content Objects used to produce over 600 enterprise-wide, audience specific training courses accessed through the corporation's learning management system and online learning portal.
- Designed and implemented processes and procedures for eLearning instructional design, development and project management, including audience, needs and task analysis, storyboarding, object-oriented programming techniques, Learning Management System deployment procedures, standardized project templates and standards compliance (SCORM and section 508).
- Member of the Learning Management System Merger and Integration Team charged with evaluating, procuring and implementing a Learning Management/Learning Content Management System capable of servicing the company with future scalability.
- Designed, developed and tested SCORM conversion and migration process for over 12,000 pages of eLearning content to the new LMS.
- Managed the design and development of various dynamic web sites.
- Customized portal to the company's Learning Management System enabling single point course access, management validation of training requirements and customized reporting of required training.
- Web-based, task-level time tracking tool to facilitate charge back operations.
- Managed the design and development of Electronic Performance Support sites to support various training groups and efforts within the firm. These included projects such as; a job aid repository, an account number generator to facilitate training bank exercises and practice, and a tracking and reporting tool for manager and peer-to-peer observed assessments.
- Recognized expert in the field of eLearning and Electronic Performance Support throughout the educational community of the corporation.

IT - Instructional Designer / Training Specialist, Alltel, Chicago, IL Jun 97 to Dec 98
Designed and delivered technical training to improve associate performance. Conducted needs and task analysis, matched program functionalities to business processes and procedures, developed task lists, objectives, instructor guides, job aids, presentation materials, and CBT.
- Developed and delivered end-user training and Train-the-Trainer programs for the Lightbridge Credit and Activation System for internal/external audiences across Alltel's markets resulting in a smooth transition to a new system involving a major process changes.
- Lead role in selecting and implementing a CBT authoring tool.
- Designed, developed and implemented CBT for the Lightbridge Credit and Activation System resulting in cost effective, anytime, anywhere refresher and new hire training.
- Developed the Point of Sale (POS+) training package. Delivered training for internal/external audiences across Alltel's markets dramatically reducing calls to the POS+ helpdesk.

United States Navy Sep 75 to May 97

Education & Professional Development
- Graduate Certification in Instructional Design for Online Learning -- Capella University
- Bachelor of Science in Management -- National-Louis University
- Dundee Community High School, Carpentersville, IL

- Certified Instructional Designer -- Langevin Learning Services
- Designing Instruction for Web Based Training -- Darryl Sink & Associates
- Web Site Design and Development -- CompuMaster
- Fast Start in Project Management -- Systemation
- Task Based Curriculum Development; Navy Leadership (CPO); Group Paced Instructor -- US Navy
- Expert Reviewer for Training Media Review (http://www.tmreview.com) in the area of eLearning authoring tools.

Professional Organizations
- American Society for Training and Development (ASTD)
- eLearningGuild
- Society for Applied Learning Technology (SALT)
- International Society for Performance Improvement (ISPI)

Certifications
See above


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