Electronic Systems Technician Resume

Title

Electronic Systems Technician

Primary Skills

Installation and troubleshooting of cable, phone and Internet services for residential, college and business accounts

Location
US-MO-Jefferson City (will consider relocating)

Posted
May-24-12

RESUME DETAILS

Summary

Articulate and polite Sr.Service technician in the telecommunications field, with 4 years of experience in installation, troubleshooting and repair of coax and telephone lines.Very organized, self-motivated and detail oriented.

Highlights

Complex issues management
Understanding of client business requirements
Complex technical information
Previous technical support experience
Network/server maintenance
System upgrades
Proficiency in TCP/IP protocols
Broad knowledge of QA tools
PBX Telecom
Strong problem solving/troubleshooting skills
Testing/verification skills

Exceptional customer relation skills
Excellent written and verbal communication skills
Strong customer focus
Hands-on and proactive
Fostering teamwork
Various computer systems
Network improvements/repairs/upgrades
CISCO router management
On-call experience
Team building/leadership

Accomplishments

Network Support
Acted as first point of contact for major technical issues, including power outages, system failures and disaster recovery.

Process Improvement
Collaborated with supervisors/co-workers to ensure smooth work flow and efficient organization operations.

Experience

December 2010 to Current
Charter Communications Columbia/Fulton, MO
Senior Service Technician

Installation and troubleshooting of cable, phone and Internet services for residential, college and business accounts. Rotating on-call schedule, sales of services, overtime worked when needed.
September 2009 to November 2010
Mediacom Jefferson City, MO
Field Service Technician

Installation and troubleshooting of cable, phone and Internet services.
March 2009 to September 2009
Mediacom Jefferson City, MO
Direct Sales Representative

Door to door sales representative for cable, phone and Internet services.
October 2001 to February 2009
Kwik Kar Lube & Tune Jefferson City, MO
Lead Mechanic

In charge of all minor and major mechanical work for this business.
August 1998 to June 2003
Missouri National Guard Jefferson City, MO
63 W All Wheel Mechanic - E4 Specialist

Mechanic for military vehicles, with training in diesel engines and electronic components.

Education

2000 Jefferson City High School Jefferson City, MO
General General

2000 Nichols Career Center Jefferson City, MO
Certificate Automotive Engine/Electrical Mechanic

Certifications

See above

CONTACT DETAILS

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