Resume of Systems Administrator




Title
Systems Administrator

Primary Skills
Experienced in Microsoft desktop operating systems. Experience in AD, DNS, DHCP, Exchange, WSUS, Windows Server 2K/2K3.

Location
US-CO-Colorado Springs

Posted
Mar-23-07

RESUME DETAILS

PROFILE
Highly motivated professional with 6+ years of experience in systems administration.

BUSINESS EXPERIENCE HIGHLIGHTS
Avanade Inc. Denver, CO
Systems Administrator II March 2006-February 2007
A Large Electric Energy Company, Desk-side Support Engineer, Consultant
Summary:
Reed was brought on to help provide end-user support for a Lotus Notes to Microsoft Exchange migration.
Responsibilities:
• Verified user's contact, calendar entry, and email preparation before nightly migration.
• Activated Blackberry cell phones and synchronized user's data with the exchange server.
• Provided basic Outlook 2003 troubleshooting including:
-Signature support
-Importing .pst files
-Installing Outlook 2003
-Updating font files to allow for readability in the Outlook GUI
-Answering general use questions
A Large Gas and Oil Company, Desktop Migration Engineer, Consultant
Summary:
The gas and oil company bought another smaller oil company and Avanade was brought on by Accenture to play the part of the overall end-user transformation program. Reed's role was to help in the migration of over 4,000 user desktop environments, from the old platform to a new platform.
Responsibilities:
• Used Ghost to backup all computers
• Restored backed up ghost images when necessary
• Restored specific documents from backed up ghost images when necessary
• Utilized user state migration tools to capture user data that would later be restored to the new computer image
• Utilized ZTI (Zero Touch Installation), an SMS backed imaging process to migrate the new image onto the desktops
• Installed discretionary applications
• Addressed any network issues with the new image
A Government Office, Deployment Team Member, Consultant
Summary:
Avanade was hired by a government office to re-build their network infrastructure as well as provide a new front-end, web-based user interface.
Responsibilities:
• Performed server builds by installing and configuring the following:
-Active Directory
-DHCP Server
-DNS Server
-SQL Server
• Assisted in composing technical documentation for the server build process
• Assisted in composing deployment process flow documentation
• Critiqued and revised deployment team test scripts

Kincaid Technologies Inc. Colorado Springs, CO
Systems Analyst II September 2004-March 2006
• Made initial contact with client to set-up implementation schedule/details
• Created and maintained implementation schedules using Microsoft Project and Microsoft Excel
• Created data flow diagrams using Microsoft Visio
• Provided set-up and configuration of the following during implementation phase:
- Kincaid applications on client servers via remote access
- Test servers in the Kincaid Data Center for client testing phase
- Credit card terminals, printers, and wiring to be set-up and sent to the client
- Transaction certification testing with the client's bank/processor
- Production servers and applications in the Kincaid Data Center
- One week planned testing period before full production change
- Monitoring of transactions, server log files, and database activity during clients first week of production
• Maintained multiple project implementations within the same time period
• Provided technical assistance to clients during testing phases
• Reformatted and install operating systems on new and current servers
• Set-up new servers to connect to LAN on different subnets
Technical Engineer Support II
• Performed daily server maintenance on over 20 servers through VNC remote access
• Monitored all client SQL database activity
• Ran End Of Day Settlements for clients
• Provided technical phone support/remote desktop support for the following:
- Omni and Verifone credit card terminals
- Kincaid credit card processing applications
- Researched failed credit card transactions
- Local database or server application problems

Advent Associates Inc. State College, PA
Database Administrator September 2002-July 2004
• Updated/maintained tables and data in web-hosted MySQL database
• Performed massive imports of medical information
• Maintained daily MySQL database and office fileserver backups
• Updated PHP scripts to include recruiter requested database changes
Computer Support Manager
• Installed and updated hardware/software on office PC operating Windows 98SE, ME, XP
International Projects Manager
• Set-up and managed data entry projects for workers in Belize, Central America
TECHNOLOGY EXPERIENCE
Microsoft Specific Skills
• Microsoft WSUS Server
• Microsoft DNS Server
• Microsoft DHCP Server
• Microsoft Exchange Server
• Microsoft Active Directory
• Microsoft Project
• Microsoft Excel
• Microsoft Visio
• Microsoft Office
• Microsoft SQL Server
• Microsoft Windows Server 2003
• Microsoft Windows Server 2000
• Microsoft Windows XP Pro
• Microsoft Windows NT
• Microsoft Windows 98se
• Microsoft Windows ME
• Microsoft Remote Desktop
• Microsoft Virtual PC
• Microsoft Virtual Server Other Skills
• VNC
• UNIX
• Red Hat Linux 7.1
• Rsync
• Samba
• phpMyAdmin
• Symantec Ghost
• RT Ticket System
• TCP/IP
• FTP
• PHP
• HTML
• VMWare Workstation
• VMWare Server


CERTIFICATIONS
- Microsoft Certified Professional (MCP)
- Microsoft Certified Systems Administrator (MCSA) with a focus on Messaging

EDUCATION
Penn State University -- State College, PA, December, 2002
Bachelor of Science in Operations and Information Systems Management

Certifications
MCP (Microsoft Certified Professional)
MCSA (Microsoft Certified Systems Administrator)

CONTACT DETAILS

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