Resume of Business Systems Analyst

Title
Business Systems Analyst

Primary Skills
Project Manager, Remedy, Visio, MS Office (Word, Excel, Front Page, Project, PowerPoint), some VB and SQL, telecommute

Location
US-AL-Montgomery (will consider relocating)

Posted
Jan-24-07

Objective:

To obtain a fast-paced challenging Systems Analyst or Project Manager position with opportunities for upward advancement.

Professional Experience:

Regions Financial Corporation Montgomery, AL
Business Systems Analyst III 12/1999 -- 11/2006
• Responsible for meeting with business units to determine needs of the system.
• Researched and analyzed the needs to determine the best solution.
• Wrote specifications and documentation of the system.
• Specialized in loan product implementation, interfaces with other systems, and regulatory changes.
• Assisted in formulating and defining systems scope and objectives through research and fact-finding combined with understanding of business systems, business unit requirements, and industry requirements.
• Primary liaison for business units to analyze business and user needs, documenting requirements, and revising existing system logic difficulties as necessary.
• Coordinated with business units to visually display results of analysis.
• Summarize and consolidated data from multiple sources into useful information.
• Merged various sources of information required for special projects.
• Analyzed reports and documents for accuracy.
• Developed and maintained reporting solutions, charts, and graphs using tools such as Excel and Visio.
• Audited database files for accuracy of information produced for special research projects.
• Performed administration on server and software and monitored technology following conversions.
• Tested software upgrades and documented results.
• Performed server, database, and software troubleshooting for problem resolution for internal customers.
• Wrote queries and developed reports for various levels of management.
• Provided a high degree of coordination between user, technical, application, and business unit entities to ensure data integrity and effective reporting.
• Worked closely with business members to revise policies and procedures and to help determine information requirements and best solutions to implement.
• Responsible for completion of a phase of one or multiple projects simultaneously.
• Served as a Project Manager for a number of full life cycle projects.
• Provided guidance and training to other Systems Business Analysts.
Loan Support Coordinator II 08/1998 -- 12/1999
• Supported the Commercial Loan System (Shaw version 4.2.07) in numerous ways including testing changes to the system supplied by the vendor and finding solutions to problems reported by users of the system.
• Editor of the Monthly Shaw Update which is distributed to over 500 executive level employees of the company to keep users of the system informed of commercial loan system changes and recommended practices.
• Worked closely with Commercial Loan Programming on testing to ensure system was Y2K compliant.

Chambless, Math, Moore & Brown, P.C. Montgomery, AL
Collector 03/1997 -- 06/1998
• Responsibilities included locating individuals and their assets for the purpose of collecting a debt which included skip-tracing
• Filed garnishments, executions on property, and established and monitored payment plans.

StudioPLUS Hotels, Inc. Montgomery, AL
Assistant General Manager 02/1996 -- 03/1997
• Managed 72-unit extended stay hotel.
• Responsibilities included cash/credit card reconciliation, collections, payroll, maintaining and forecasting budget, managing staff, hiring, quality assurance, key control, and marketing.

Budgetel Inn Montgomery, AL
Assistant General Manager 09/1995 -- 02/1996
• Managed 102-unit inn.
• Responsibilities included hiring, scheduling and management of front office staff, payroll, cash management, key control, and quality assurance.

Summerfield Suites Hotel Orlando, FL
Front Office Team Leader 09/1993 -- 09/1995
• Responsibilities included registration of guests, cash management, key control, reconciliation of receipts, collection of over $250,000 accounts receivable, scheduling staff, interviewing and training, and marketing.
• Also performed duties of Front Office Manager upon her absence. Front Office Manager traveled up to 50% to train front office staffs at other opening hotels.

The Walt Disney World Company Lake Buena Vista, FL
Intern 06/1993 -- 09/1993
• Nationally selected from over 500 universities to participate in the living, working, and learning experience of the Walt Disney World College Program.
• Attended ten business seminars (30 hours) designed to teach the management philosophies of the Walt Disney World Company.
• Completed rotation of all positions at Fort Wilderness resort.
• Received the highest award upon completion of internship.

Education:

Auburn University Auburn, AL
• Bachelor of Science, Business Management 09/1988 - 06/1993

Special Skills:

• Project Manager certification
• User of Remedy applications
• Visio
• Microsoft Office (Word, Excel, Front Page, Project, PowerPoint)
• Introduction to Visual Basic
• Introduction to .Net
• Basic and Intermediate SQL
• Alabama Bankers Association HMDA Certification
• Alabama Bankers Association Consumer and Commercial Loans
• Well versed in HMDA and Flood Requirements
• Willing to telecommute if desired.

Activities:
• Former member of Altrusa International, Inc. which is an international network of executives and professionals in diversified career classifications, dedicated to improving their communities by personal service.

References provided upon request.

Certifications
ABA HMDA, Consumer Loans, and Commercial Loans Certifications


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