Training Specialist Resume

Title
Training Specialist

Primary Skills
PSM Compliance, Training, Class Room Instructor

Location
US-TX-Odessa, Fort Worth, San Antonio, Abilene (will consider relocating)

Posted
May-15-09


EMPLOYMENT HISTORY

DCP Midstream Midland/Goldsmith, Texas
September 29, 2008 to current
Compliance Coordinator
Coordinator of the Process Safety Management (PSM) program to include updating operating procedures, block flow diagrams, coordinate MOCs from beginning to completion, PSSR, Mechanical Integrity, and conducting new PHAs and PHA revalidations for two gas processing plants and 3 gas gathering systems
Maintain all PSM required files and documentation
Maintain MOC and PHA documentation in the Knowledge Management System (KMS)
Assist the E, H & S department in conducting in-house safety programs and training
Conduct contractor safety orientations
Assist in plant shutdowns and turnarounds
Assist in creating and maintaining critical task analyses and Lock Out/Tag out procedures and lists

Southern Union Gas Company Kermit, Texas
May 22, 2006 to September 29, 2008
Plant Coordinator
Coordinated the Process Safety Management (PSM) program to include developing operating procedures, block flow diagrams, and the MOC and Mechanical Integrity parts of PSM
Conducted 10 or more monthly safety inspections for fire extinguishers, fork lift, breathing equipment, ladders, hoists, etc., and to include recharging fire extinguishers, ordering and replacing parts as needed, and sending in the equipment for repair
Assisted the E, H & S department in conducting and coordinating in-house safety programs
Conducted safety meetings and safety training for 30 plus employees and contractors
Conducted new employee orientations and contractor safety orientations
Assisted plant supervision and E, H, & S in supervising 2 or more contract crews working in the plant
Wrote procedures for “Running a Copper Strip Test” for plant operating personnel
Wrote hot work permits and confined space entry permits
Wrote Lock Out/Tag Out procedures, coordinate and implement these procedures
Supervisor on call every 5th week for 7 straight days
Ensured safety signs are updated or installed for new processes
Observed contractors and plant employees while on the job to ensure safety policies are being followed and enforce such policies as needed
Acted as mentor for Plant Coordinators at two other plants

Rover/Relief Operator
Assisted mechanics in plant mechanical maintenance
As Engine Operator Relief, operated and performed minor maintenance on 19 low speed and 2 high speed engine-compressor units, cooling towers, and air compressors for starting air.
Ran 12 daily tests on process waters to determine if chemical injections need to be increased or decreased to prevent algae and other bacterial growth in plant equipment.
Conducted monthly and quarterly safety inspections (fire extinguishers, blankets, hoses, hoists, etc.)
Operated fork lift
Developed step by step procedures for exhaust emissions testing of plant engines to standardize the procedure.

Accelerated Computer Professionals (ACP) Midland, Texas
October 3, 2005 to March 30, 2006 Training Manager
Trained up to 55 new hires per class for customer service support for CHIP and Medicaid for Children, Food Stamps, TANF, and Medicaid for adults
Maintained time keeping and attendance records and training records while new hires were in training
Acted as SME (Subject Matter Expert) for new hires when employees are transitioning from the training arena to answering telephones on their own
Provided mandatory training (Sexual Harassment, Workplace Violence, Cultural Competence, HIPAA, Security Awareness, Handling Complaints, etc.) to all new hires
Supervised one Training Specialist and 3 temporary trainers
Conducted remedial/refresher training for 165 plus call center employees
Coordinated training schedules with the Call Center Manager, Customer Care Manager and the VP of Operations

Odessa College Odessa, Texas
March 14, 2005 to September 30, 2005 Temporary Contract Computer Instructor -- Continuing Education
Contracted to TelVista Call Center
Trained new hires for TelVista Call Center providing computer basics using Windows XP, internet and networking basics and conducted new hire orientations
Trained new hires in DSL basics and troubleshooting problems.
Provided basic customer skills training
Acted as supervisor of new hires while in training
Maintained time keeping and attendance records and training records while new hires were in training
Coordinated HR issues and policies and procedures

TelVista Odessa, Texas
June 14, 2004 to December 9, 2004 Career Training Specialist

Recruited and Interviewed and recommended candidates to hire
Trained new hires in a call center for telephone Technical support of DSL Internet Service.
Trained all call center employees (approximately 140) in new procedures and programs
Trained new supervisors to use company tools for employee development and counseling and evaluations
Trained supervisors in soft skills such as leadership training, coaching, and employee performance
Supervised new hires in training and coordinated their time keeping for payroll purposes
Maintained separate time keeping documents for new hires for a third party contract
Developed training presentations for new business processes
Coordinated and maintained/filed all training documentation

Duke Energy Field Services Midland, Texas
Training Representative; Process Safety Management Coordinator April 1, 2000 to February 28, 2004

Gathered data and developed, wrote and implemented training and testing programs
Assisted in writing and implementing policies, procedures, and guidelines for training and testing programs
Assisted in various HR functions such as EEO, pre-employment testing and interviewing
Conducted on-site (OJT) and classroom training of hourly, technical and upper management employees
Conducted training needs and task analyses
Assisted employees with software program problems such as Lotus Notes, Windows, Microsoft Word, Excel, PowerPoint and Access
Conducted qualification testing of employees
Facilitated/led various company teams such as SME and company events
Ensured compliance with OSHA (PSM) and DOT (OQ RULE) regulations
Relieved the Plant Supervisor

EDUCATION

Odessa College, Odessa, Texas
Associates in Applied Science (AAS) Degree, Business Management, 1985

University of Texas of the Permian Basin (UTPB)
Continued study for upper level degree in management (BA), but did not obtain a degree.

University of Oklahoma, Norman, Oklahoma
Obtained a Certificate in Training and Development in 1993, in association with Central Oklahoma Chapter of the National American Society of Training and Development (ASTD)

ABS Consulting, Knoxville, TN
Received a certificate to qualify as PHA Leader

Certifications
See above


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