Chief Information Officer Resume

Title
Chief Information Officer

Primary Skills
Management, Project, management, PeopleSoft

Location
US-NY-New York

Posted
Mar-11-09

Senior Level Technology Professional with twenty five years of experience in progressively senior positions
within world class Enterprises. Lead Polytechnic Institution's technical resurrection in support of the strategic plan,
mission statement and I2E campaign. Spearheaded and directed Random House Shared Service's technical development and functional teams. Expert in all areas of HRIS systems including Human Resources, Benefits, Pension and Payroll. Expert level experience in requirements analysis and project management procedures in diverse enterprises.
Exceptional knowledge of entire development lifecycle. Demonstrated record of success in delivering complex
projects on time and within budget. Excellent team building and communication skills. ITIL version 3 certified.


PROFESSIONAL EXPERIENCE

SUNGARD HIGHER EDUCATION, Maitland, FL 2007 - Present

Polytechnic Institute of New York University 2/2007 -- Present
Chief Information Officer

• Partner, interact and collaborate with Presidents office, Executive leadership team and all constituents.
• Vital member of I.T. strategic planning, grant acquisition / implementation management team.
• Plan, formulate and manage simultaneous budgets of 3.75 and 2.5 million dollars.
• Create, maintain and enforce policies & procedures regarding operations, security, and compliance.
• Develop strategic plans and options to support the institution's business initiatives, mission and goals.
• Direct the design, development and maintenance of the technology infrastructure and application software.
• Responsible for entire technical infrastructure and application /data security supporting several campus locations.
• Maintain disaster recovery and business continuity plans, services, applications, hardware and agreements.
• Enforce quality control methodologies, data and infrastructure protection, acceptable use policies and guidelines.
• Responsible for maintaining reliability, consistency, integrity, efficiency and performance of institution's systems.
• Maintain knowledge base of emerging technologies, application solutions and collaborative offerings.
• Regularly evaluate existing infrastructure & processes in order to recommend best practice enhancements.
• Responsible for all academic, administrative, financial and portal applications utilized at the institution.
• Manage WAN, LAN, telecommunication, email and emergency / business continuity communication systems.
• Direct and manage services for computer labs, help desk, workstation, and network issue support.
• Member of executive team responsible for the selection of all third party vendors.
• Manage, negotiate, and approve I.T. vendor MSA, SOW and equipment / service proposals, purchases & payments.
• Coordinate, plan and provide sufficient technical support during university functions, events and conferences.
• Oversee project management / support during major upgrades, implementations and initiatives.
• Manage all I.T. resources and provide career development opportunities for Technology professionals.


CMA CONSULTING SERVICES, New York, NY 2006 - 02/2007

NYCAPS Systems Implementation Manager 7/2006 -- 10/2006
Consultant for FISA / NYC Agency

• Managed and coordinated the Peoplesoft functional, analytical, development and conversion support teams.
• Partnered with city agency / third party consulting / FISA executive management and internal project resources.
• Created and produced detailed work plans, schedules, deliverable estimates, resource allocation and status reports.
• Designed and implemented development procedures / standards, quality assurance processes and test scenarios.
• Formulated and instituted procedures to facilitate the efficient application of configuration table enhancements.
• Coordinated production support, functionality release, data conversion and agency rollout support activities.
• Identified potential issues, conflicts and crisis scenarios regarding conversion, development and test strategies.
• Devised and suggested mitigation strategies regarding schedules, plans, deliverables and development activities.


ROBERT J. MCLAUGHLIN Page Two


PROFESSIONAL EXPERIENCE

RANDOM HOUSE, INCORPORATED, New York, NY 1997 -- 3/2006

Information Technology -- Director, Application Systems (2000 - 2006)

• Devised the creation of Peoplesoft Shared Services saving the associated companies more than 5 million dollars.
• Managed the Peoplesoft Shared Service technical and analytical teams supporting 15 business units and 500 users.
• Member of executive management and client based steering committees designed to handle critical issues.
• Formulated external consulting, salary allocation, software, and capital asset budgets up to 1,000,000 dollars.
• Directed technical aspects of benefits, personnel, and payroll self-service modules utilized by 10,000 employees.
• Supervised, managed and directed the training, performance and career growth of 10 full time employees .
• Managed a staff of 10 external contractors utilized for various application enhancements and issue resolutions.
• Oversaw client customer service relationships and handle resolution of issues to satisfaction of each business unit.
• Functional and technical expertise in the HRMS, Payroll, Benefits Administration and Pension modules.
• Possess the ability to multi-task and efficiently work on several mid to large scale projects at one time.
• Directly responsible for obtaining external consulting resources as well as internal full time resources.
• Responsible for the design, implementation, customization and maintenance of all Peoplesoft applications.
• Managed multiple Peoplesoft HRMS upgrades from a technical and functional perspective.
• Created & managed project plans, resource allocations, issues logs and testing documentation for all projects.
• Formulated and implemented technical development standards, testing criteria and procedures.
• Designed migration methodology for the application of enhancements, module updates and bug fixes.
• Participated in creation of disaster recovery documentation and procedural testing plans.
• Responsible for the management /coordination of client data conversions from legacy systems to Peoplesoft.
• Responsible for design, development and implementation of a payroll data archiving system/process.
• Managed and designed all Peoplesoft security maintenance routines and external vendor interface procedures.
• Managerial and technical lead on database management platform conversion from Informix to Oracle.
• Designed & implemented vacation accrual, budget/forecasting, G/L interface & workflow routines.
• Authorized for payroll disaster recovery check / advice printing and direct deposit bank file transfer.


RANDOM HOUSE, INCORPORATED (Continued)

Information Technology -- Senior Technical Support Specialist (1997 - 2000)

• Technical project leader during Human Resource and Payroll conversion/implementation process.
• Coordinated design and planning of Human Resource and Payroll system customizations.
• Created, tested and executed Payroll conversion routines using Ceridian data extracts as input.
• Developed inbound & outbound Benefits, Payroll and Human Resource interface routines.
• Designed /developed a travel & expense reimbursement interface from SAP financials to Peoplesoft.
• Completed numerous tools and application upgrades on the HRMS application suite.
• Designed and created Peoplecode programs for numerous on-line edits and data lookups.
• Applied tax updates, setup test environment and executed test payroll procedures.
• Responsible for all year-end processing: setup, testing and processing of W2s and tax reporting.
• Completed and performed a conversion from Fiware's check printing software to Peoplesoft's routines.
• Developed & implemented a time tracking routine from Kronos time systems to Peoplesoft HRMS.
• Coordinated direct deposit, check interface and performance based test processing.
• Administered initial application security as well as all maintenance requests.
• Responsible for testing, approval and migration of all completed modifications / projects.
• Managed project to create corporate organizational charts by exporting tree tables into Visio.
• Technical lead on milestone, metrics, benefits and payroll interface projects.






ROBERT J. MCLAUGHLIN Page Three


PROFESSIONAL EXPERIENCE

PEOPLESOFT INCORPORATED, Teaneck, NJ
Application Support - Technical Analyst 1996 - 1997

• Responsible for technical support of Payroll, HR, Benefits and 3rd party applications.
• Handle resolution of problems relating to Installation, Upgrades and Tools issues on all DBMS systems.
• Internal SQR/Cobol expert supporting Tax Releases, Upgrade Procedures and all SQR related issues.
• Apply Incident Fixes, Tax Release maintenance and Upgrade changes to support databases


KIDDER, PEABODY & CO., INC., New York, NY
HRIS - Senior Programmer/Analyst 1991 - 1996

• Supervision and training of 4 Programmer/Analysts on various Payroll/Human Resource projects.
• Manager of all Payroll/Personnel system upgrades, enhancements and maintenance.
• Manager of all tax reporting, vendor interfaces, benefit handling, retiree tracking and year-end procedures.
• Responsible for the creation of the Executive Deferred Comp. and Deferred Payout Option Plan systems.
• Designed a Menu system to allow all Payroll Processes/Reporting to be performed more efficiently.
• Responsible for all System Analysis during implementation of new Hardware/Software packages.
• Supervised, designed and implemented the creation of a Software Development Testing facility.
• Designed and created all documentation for Monthly, Quarterly, and Year End Payroll procedures.
• Created a Gross to Net Check Calculation and a Negative Net Check Calculation for audit purposes.
• Managed Ben. Base Recalc.,Officer Nomination, Performance Eval, Salary Increases & Year End processes.


TISHMAN REALTY & CONSTRUCTION CO., INC., New York, NY 1987 - 1991
Data Processing - Senior Programmer/Analyst

• Analyst responsible for functionality, efficiency, and maintenance of the Accounts Payable system.
• Maintained the Bid/Purchasing systems, corrected inadequacies, and restructured all data formats.
• Responsible for maintenance procedures and technical support of the Satcom General Ledger system.
• Performed all activities involved with the creation of W2 Statements and Magnetic Tape Reporting.
• Developed a Quarterly Fringe Benefit Transfer/Billing system.
• Responsible for user interface, technical support, system design, and implementation.


MORSE/DIESEL, INC., New York, NY 1985 - 1987
Data Processing - Programmer/Analyst

• Manage, update, improve, and enhance the existing Cost Accounting Software system.
• Developed a Purchase Order Inventory Management system.
• Designed software to report and maintain Project/Office Income and Expense statistics.
• Responsible for enhancements, maintenance, and operation of the Payroll/Personnel system.

ROBERT J. MCLAUGHLIN Page Four


EDUCATION

St. John's University, Jamaica, NY
B. S., Computer Science (1984)


TECHNICAL

Unix Sun Solaris Ultra Sparc,Novell,NT,Windows. Peopletools 8.x, 7.x, 6.x, 5.x, Peoplesoft HRMS 8.x,
7.x, 6.x, 5.x, Informix and Oracle database management SQL tools. Cobol II, RPGII, Basic, Fortran, Pascal,
Protos, Powerhouse 7.09, Speedware, Paradox 4.0,View 3000,TurboImage,MPEX, MPEXL, Cisco, NT,
Sql Server, Avaya, Symbol, IBM Storage Area Network. ITIL version 3 certified


RECAP

I possess strong communication skills which allow me to work effectively with all levels of management
and other areas of the organization. My performance consistently indicates a work ethic that is organized,
accurate, diligent, creative, enthusiastic and dependable. I am always seeking to enhance and improve the
systems and continually place a high priority on customer / client service and satisfaction.

Certifications
ITIL Ver III


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