Strength in leading the design, development and delivery of high-impact quality solutions to meet evolving business needs. Successful in partnering with customers, management, vendors, and teams to evaluate needs and issues, define effective solutions, and oversee appropriate and on-time rollout of systems, interfaces and tools to automate and integrate core business operations. Organized, take-charge professional with exceptional follow-through ability and detail orientation; able to plan and oversee projects from conception to successful conclusions. Outstanding analytical, planning, and critical thinking skills; adept in quickly adapting to new and changing environments.
“Rick has done a great job managing the constantly changing priorities for support and projects throughout the year and continues to utilize the project management methodology in his leadership of projects.” IS VP, Saddle Creek
“Rick did an excellent job managing a large project to successful completion. Despite customer's request to delay the startup, Rick pushed the team to be ready according to the original startup date. This was a difficult project given that the customer had a third party involved initially and once that third party was out of the project, Rick's team had to start fresh and develop new specs and develop the EDI to those specs.” IS Director, Saddle Creek
PROFESSIONAL EXPERIENCE =======================
SADDLE CREEK CORPORATION -- LAKELAND, FL - 2005 - 2009 MANAGER / SENIOR PROJECT MANAGER -- INTEGRATED SERVICES & DATA MANAGEMENT Built an impressive record of achievements planning, defining, enhancing, expanding and supporting core Electronic Data Interchange platform enabling the electronic communication of transactions between internal corporate and clients for this provider of warehousing, transportation, packaging, and integrated logistics services. Total accountability for evaluating, recommending, and implementing new technologies, standards and best practices to enhance the transmission of purchasing orders, invoices, Advanced Ship Notifications and transportation documents. Partnered with clients to define needs; defined overall strategy; and assembled and led cross-functional teams in building infrastructure, configuring environments, and developing interfaces between internal and client applications to automate core operations, reduce costs and minimize errors. Accountable for multiple, simultaneous projects, from initial definition of requirements and scope through design, testing, delivery and problem resolution. Managed risk assessment, issue resolution and change management initiatives. Led teams of up to 20 and projects valued at up to $10 million. SELECTED ACHIEVEMENTS: * Recognized for consistently delivering projects ahead of schedule, within budget, and with high customer satisfaction. * Led the successful expansion of middleware platform enabling the growth of client base from 50% to 95% within 3 years. * Pivotal role in establishing Disaster Recovery Plan for the organization to ensure optimal uptime of services. * Spearheaded the adoption of SDLC methodology for all new customer start-up projects. Led the elimination of redundant project documentation and the creation of Project Document tool, minimizing project timelines, resource requirements and associated costs. * Within 1st month of hire, led the replacement of costly Value-Added Provider with new partner, achieving in excess of $50K in yearly savings. NOTABLE PROJECTS & SOLUTIONS: * Led a major consolidation, upgrade and optimization of Electronic Data Interchange platform, reducing transaction error rate from 5% to .00001% within 1st year. * Manage all efforts to seamlessly redesign and integrate interfaces, software and processes in response to Coca-Cola, DIAL and International Paper client conversions from legacy to SAP ERP systems. * Directed the continuous expansion, administration and resolution of issues across infrastructure supporting hundredths of interfaces to ensure the appropriate and on-time processing of 66,000+ monthly transactions.
DIAMOND PRODUCTS COMPANY -- TAMPA, FL - 2000 - 2004 ELECTRONIC COMMERCE / EDI ANALYST / PROJECT MANAGER Retained to oversee the integration of customers into internal data transmission platform to automate the exchange of key purchasing, invoicing, shipping and transportation data and documents for this personal healthcare products manufacturer. Planned, defined, executed and managed all aspects of infrastructure design, application and database development, and software customization projects. SELECTED ACHIEVEMENTS & SOLUTIONS: * Recognized for overseeing the design, build out and integration of more than 100 new trading partners into electronic data exchange platform. * Created company's 1st backup/disaster recovery structure, minimizing disruption of mission-critical processes. * Successfully rebuilt infrastructure, installed software, integrated communication links, and effectively processed backlog of hundredths of orders in response to major crash preventing 95% of inbound orders. * Designed a central database leveraging MS Access to generate outbound Advanced Shipping Notices (ASN) transactions and provide a central repository for internal and customer reports.
TROPICAL SPORTWEAR INTERNATIONAL -- TAMPA, FL - 1996 - 2000 EDI ANALYST / PROJECT MANAGER Full accountability for migrating company's EDI application from AS/400 to new Windows platform for this manufacturer and retailer of private-branded apparel. Evaluated and tested multiple vendors, selected and deployed Gentran platform, and migrated all customer data, profiles and maps to new environment, on-time and under budget.
** Additional experience as Systems Analyst / Consultant for CP Ships; EDI Coordinator for Watkins Motor Lines; Business Analyst for Lykes Services; and Korean Cryptologic Linguist for United States Air Force. **
EDUCATION & CREDENTIALS ======================= BACHELOR OF ARTS IN MANAGEMENT INFORMATION SYSTEMS UNIVERSITY OF SOUTH FLORIDA (1993)
TECHNOLOGY PROFICIENCY ====================== Systems Development Life Cycle (SDLC) Methodology, Visual Basic and MS Access Development Tools MS Windows and OS/400 Operating Systems; MS SQL Server Database; MS Project, Toad and Visio Tools Gentran, Boomi, SharePoint, Exceed WMS, Maddocks TMS, and MicroStrategy Software
AWARDS & CLEARANCE ================== Recipient of Air Force Achievement Medal in Korea and Joint Service Achievement Medal at NSA Previous Top Secret / SCI Clearance
Certifications
See above
CONTACT DETAILS
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