QA Analyst Resume

Title
QA Analyst

Primary Skills
QA Analyst

Location
US-MA-Boston (will consider relocating)

Posted
Aug-13-09


SUMMARY
• 6 years of work experience in Software Quality Assurance with a thorough knowledge of system, functional, regression and performance testing.
• Extensive testing experience using testing tools such as Mercury Quick Test Pro 9.2, Load Runner, IBM Rational Robot 7.0 to test the functionality and performance of the application.
• Extensive experience in Functional, Integration, Regression, User Acceptance, System, GUI, Load, Stress, Performance Testing.
• Expertise in analyzing Business Requirements, Technical Requirements, and High Level Design Documents.
• Implemented the software development lifecycle (SDLC) for the testing life cycle to follow the Standards process in the application.
• Experienced in problem solving and bug tracking reports using Bug Tracking tools like Test Director, Quality Centre and Clear Quest.
• Extensive experience in Black Box and Full Life Cycle Testing.
• Good exposure towards software lifecycle methodologies like Agile, Waterfall and V models.
• Extensive experience as Quality Assurance analyst for Web Based and Client server applications.
• Extensive experience in Conduct audits for compliance to standard processes and client requirements.
• Strong working experience in working with Windows NT/2000/XP and UNIX environments.
• Excellent working knowledge of Oracle 10g/9i, MS Office, Internet Explorer &MS SQL Server 2000.
• Experience in testing web services using SOAPUI Tool.
• Good team player and also have ability to work independently in time sensitive environment.
• Excellent Analytical and Problem solving Skills using the root causes analysis mythology and Self-starter and ability to adapt and learn new things (Technologies) Quickly.
TECHNICAL SKILLS
Operating System Windows 98/NT/2000/XP, UNIX
Testing Tools Mercury Quick Test Pro 8.2/9.2,Load Runner, Rational Robot 7.0, Test Manager.
Bug Tracking Tools Quality Center 8.2/9.2, Test Director, PVCS tracker, Clear Quest, Soft front Track
GUI Tools Visual Studio 6.0
Languages Java, C, C++, SQL, PL/SQL
RDBMS Oracle, SQL Server, DB2, MS Access
Web Technology JavaScript, VBScript, ASP, JSP, Servlets, XML, HTML, FrontPage 98
Middleware MQ Series, MQSI/WMQI
Version Controls Clear Case, CVS, PVCS
Other tools DB Visualizer,Voip,TCP/IP,UDP,Rapid SQL and Toad ,SOA,RPM, IFP, OPAL,
EDUCATION
• Master of Computer Science - 2003.
• Bachelor of Computer Science - 2000.
Certification:
Certified Software Quality Analyst (CSQA)
Certified Software Test Engineer (CSTE).
EXPERIENCE
AT&T , NJ Apr 08 -- Feb 09
QA Lead

GIOM (Global Integrated Order Manager) is a web-based strategy. The GIOM is intended to provide a common user portal to AT&T Business Services' service-specific order infrastructures (Data/IP, LD Voice, and Local Voice) to facilitate customer centric ordering of both standalone and bundled services (ABN and One Net).GIOM was strategy positioned in the architecture services across service delivery channels. The front end ordering system for voice & data services for AT&T Business Customers, Its Supports external and internal users. Provides screens for external users to enter minimal order data and for internal users to complete order data. Interfaces to various systems for writing/retrieving customer inventory data and retrieving data necessary to complete the order .GIOM leverages this unit, customer can place orders for multiple services in a single shopping cart, and track their diagrams this section shows the business context of GIOM and its related application.

Responsibilities:
• Involved in analyzing Business requirements/Product Design documents, specifications and development of Test Scripts, Test Cases and executing & reviewing them.
• Proficient in creating & executing Test cases.
• Set up the test environment, defining detailed Test Requirements, converting them into Test Cases and collected Test Metrics for analyzing the Testing Effort
• Extensively used 'Mercury Quality Center' for creating tests and logging defects.
• Performed manual testing on different modules of the application.
• Involved in the creation of test plan and test cases for manual and automated testing from the business requirements to match the project's initiatives.
• Preparing a regression and functional test framework using Quick Test Professional.
• Coordinated and worked along with the development and business teams. Controlled testing projects at every step of the quality cycle from test planning through execution to defect management.
• Develop, maintain and conduct smoke test cases for QA environments.
• Wrote simple to complex SQL queries to verify the database tables for the data inserted from the GUI.
• Responsible to deliver high-quality information systems by leading the effort to plan, execute, and document results of tests of new/revised system capabilities.
• Primary responsible for determining whether new/revised system capabilities have been adequately tested for release to users in production.
• Determine level of testing required to validate new/revised system capabilities.
• Independently plan, test and report the results of the smoke, functional and regression testing.
• Escalate development and testing issues to the appropriate management team
• Attended daily defect status meetings and weekly team status meetings for reporting testing status and shared ideas for improved testing efforts.
Environment: Quick Test Professional 9.0, Java, Oracle 9i, Rational Clear Quest, PL/SQL,HP-UNIX, Mercury Quality center 8.2, SOA,XML, Shell scripting,MQ-Series, Web Logic.

IBM Global Services Feb 07- Apr 08
QA Lead

This project is to provide the support to the NVPN base of customers and NVPN-contracted service. The legacy SBC NVPN (Network Virtual Private Network) Platform and customers are being integrated into the legacy AT&T family of services. The entire MPLS (Multi-Protocol Label Switching) portfolio at AT&T will eventually migrate into the AVPN (AT&T Virtual Private Network) Product; NVPN-AVPN Integration/Migration is domestic U.S. only. NVPN, although U.S. only, has a number of customers with sites that reside outside the U.S. which may require special handling. Specifically, for Canada sites, a disconnect-and-add process will be followed, i.e., disconnect from NVPN and add to AVPN.

Responsibilities
• Involved in the creation of test plan and test cases for manual and automated testing from the business requirements to match the project's initiatives.
• Preparing a regression and functional test framework using Quick Test Professional.
• Created Keyword driven test framework involving spreadsheet tables to test the application with different sets of data (positive/negative values).
• Writing Test script to Automate the dataset up work needed for the system Testing.
• Executing test cases and reporting Manual testing defects through Quality Center.
• Preparing the Traceability Matrix, Test Results Documents.
• Communicates results of Milestone Gate certification, and Decision Gates, project audits, SQA status etc. to the project team.
• CRM Change Request Management is been maintained and Controlled by IFP(Integrated Financial Process Tool) and RPM (Rational Portfolio Management)tools
• Responsible for review Change Request/Change management for project level and work with the project manager for the artifacts approvals and the feasibility.
• Written and executed the Shell and Perl scripts for validate the requirements.
• Attended daily defect status meetings and weekly team status meetings for reporting testing status and shared ideas for improved testing efforts.

Environment: Quick Test Professional,Windows and UNIX , Mercury Quality Center 8.2/9.0,Oracle 9i,SQL Server 2000, Java, SOA, Toad,Perl Scripting , CICS,MQ-Series, Web Logic, Clear Quest, RMT

Patni Computer Systems Ltd May 06- Feb 07
Client: MetLife,NJ
QA Lead
MetLife maintains the information about the producers and their relationships with various agencies, channels, etc. in different individual business applications. Users wanted to have all the relationship data in a central system called Enterprise Hierarchical System.
As per Business Requirements, data feed processes and web services are developed in order to transfer the data from various individual business applications to the central repository. The objective of the project is to test the data feed process and web services.
Responsibilities
• Analyzed the business requirements and created test plan, test strategy and test cases.
• Reading FS documents provided by client to understand the requirement and defining the scope.
• Preparation of Feed-files, Test Cases/data and other Rule validation as well as relevant documents.
• Generating automated scripts for web-service's callers using QTP.
• Performed System Integration testing to ensure the integrity with database.
• Performed Navigational, Functional, Ad-hoc, Sanity and Regression tests
• Coordinated the testing efforts with UAT (User Acceptance Testing) team and resolved their findings on the application.
• Represented office in cross-office management meetings regarding company-wide performance indicators.
• Attended daily defect status meetings and weekly team status meetings for reporting testing status and shared ideas for improved testing efforts.
• Executing test cases and reporting Manual testing defects through Test Director.
• Preparing the Traceability Matrix, Test Results Documents.

Environment: Quick Test Professional 9.0, Test Director 5.0,Oracle 9i,Jira,DB2, Toad, Visual Source Safe, .Net,Windows XP, Java.


MIS 1.0 (Non Government Organization) Jun 05- Apr 06
QA

This project is aiming to help the organization as a decision support system as well as information at the finger tips on a network. The client is a Non Government Organization (NGO) from Canada. It has a huge network of its partners and donors spread across the country performing the operations in different states and also outside the country. The NGO is aimed to serve the mission of “Helping the poor and meritorious students for their education” or say “For the Development of Education”. It needs a powerful communication tool to communicate to its partners, customers (students), and also the precious donors, connecting the people and system together. The system should also help the partners to manage the information at their own places and then integrate it with the Head Office. The system is expected to boost up the performance of the organization.
The project has the following main modules:

1. Administration 5. Accounting
2. Staff 6.Communication
3. Customers 7. Reports
4. Donors 8. Miscellaneous
Responsibilities

• Gathering Business Requirements, Functional Requirements and Design Documents.
• Identified and created test data for Test Scenarios and Test Cases.
• Involved in the creation of Test Plans, Test Strategies, Test Scenarios and Test cases.
• Created and executed detailed test cases with step by step procedure and expected result.
• Eventually created and executed automated test scripts using Win Runner.
• Created Data Driven Tests to validate the same scenario with different test data.
• Performed Load Testing using Load Runner
• Coding for various business use cases
• Responsible to plan and conduct periodic Process Assurance Review Report (audits) at account/tower Level.
• Generated Automated Script using Load Runner.
• Developed Load Runner scenarios for load testing with number of Virtual Users and for number of iterations.
• Created both positive and negative test cases according to the Business Rules and Business Strategies.

Environment: Win Runner, Load Runner, Oracle 9i,C#, SQL Server 2000, Sharepoint,DB2,Shell Scripting, Visual Source Safe, Java, Visual Studio Team Test.


Oracle Security Data Export to LDAP Servers Jul 04 -- May 05
QA Consultant

When migrating JD Edwards Enterprise One customers to LDAP or any provisioning product,
we do not provide customer any option of exporting Enterprise One security data to other
repository. Not having such option requires customers populate repository manually and has
strong chance of failure.
This project provides a utility to export JD Edwards Enterprise One user details to LDIF
file and upload JD Edwards Enterprise One user details directly to LDAP servers MS
Active Directory (MAD), Oracle Internet Directory (OID) and IBM Directory Server.

Responsibilities
• Report generation and Bug tracking using Test Director.
• Automates functional test cases by using WinRunner.
• Captured the SQL statements from the application execution and manually checked the results.
• Coordinating with the users and development team both onsite/offshore teams.
• Tested the product for Platform Independence and Database Independence
• Tested the website for all the functionalities.
• Involved in Integration, System, Database and Regression testing.
• Involved in Creating Order Management/Provisioning Test Cases for New Order.
• Prepared the test plan and test cases based on the business requirements of the client.
• Developed Load Runner scenarios for load testing with number of Virtual Users and for number of iterations.
• Used Test Director to organize manual and automated functional and regression tests.
• Data driven tests using WinRunner to simulate real time usage.
• Tracked and analyzed the bugs found during testing and fixed the severity and priorities
Environment: SQL, Linux, Shell Scripting,Biztalk, Load Runner, Windows 2000, C#, Java, Win Runner, Test Director,
Chameleon Application Server Feb 04 -- Jun 04
QA Tester
This application focuses on easing the work of Traders in a Stock Market trading floor. It includes real-time call processing, turret programming, contact management, and dialer and exchange contact synchronization. The Application developed was part of Tradesmart CTI product, which interacts with the Hardware (IPC Turret) used in trading floors.
Responsibilities
• Created test plans in test director from the business requirement document.
• Writing and execution of test cases using SRS and Test plan.
• Conducted performance testing of the application using Load Runner and identified the bottlenecks with the help of Monitors and Graphs.
• Finding defects and reporting it into the Excel sheet.
• Performed Functional Testing, Regression Testing.
• Participated in system testing of the application.
• Used GUI and text check points and synchronization statements extensively.
• Coordinating with the Development team for defect analysis.
• Used Test Director to track and report system defects and bug fixes. Writing modification request for the bugs in the application and helped developers to track the problem and resolve the technical issues.
• Worked with shared object repository and Action Object repository modes to store objects in AUT.
• Used Object spy to view both the run time object methods and test object methods associated with an object.
• Developed automated test scripts for regression testing using Win Runner.
• Close interaction with designers and software developers to understand application functionality and navigational flow.
• Functionality testing for End to End to make sure that application works according to functional specification
• Responsible for regression testing, integration testing using Win Runner.
• Attended weekly meetings with fellow team members.
Environment: Win Runner, Load Runner, Test Director, ASP 3.0, VB 6, MTS 1.0, MS SQL Server 6.5, IIS 4.0, Windows NT 4.0, Internet Explorer, Netscape.

Sway Technologies, India Jul 03 -- Jan 04
Online Banking Application
Tester
Account Link

Account Link is an Online Banking Application, 'Account Link' and testing of the Mutual Fund Calculations of Customers Investments in Citibank. The 'Account Link' enables the customers to access their Bank account through World Wide Web. Using the 'Customer No.' and 'PIN', their Checking, Saving and Money Market accounts can be accessed.
Responsibilities
• Reviewed and analyzed requirement document for writing the Test Cases.
• Involved in writing test plans and test cases.
• Involved in manually testing various modules of the application to ensure application stability and functionality.
• Updated the test scripts and retested the scenarios to ensure proper performance tuning.
• Engaged in Integration and functional testing.
• Involved in testing the application to find any bugs and reported.
• Interacted with end users for finding out their specific system requirements.
Environment: Oracle, C, MS Word and Windows 95.

Certifications
See above


You must be logged in and have a current resume access subscription. Login or Register »

Resumes in Boston, MA | Resumes in Massachusetts

View other QA Analyst resumes, Tester / QA resumes