RESUME DETAILS

Objective

Seeking a firm that recognizes and appreciates dedication and loyalty. I am a detail oriented self starter with a demonstrated ability to set realistic priorities and complete multiple complex projects. I have a diversified background in sales, sales management, and technical fields in the telecommunications industry. I am a confident decision maker and an effective problem solver, able to work independently or as an integral part of a team effort.

Education

6/1988 Fairleigh Dickinson University, Florham, NJ
Masters Degree
Masters of Systems Science (27/34 hours)

6/1984 Fairleigh Dickinson University, Rutherford, NJ
Masters Degree
Masters of Business Administration

6/1978 University of Central Florida
Bachelors Degree
Bachelor of Engineering Technology

6/1974 Daytona Beach Community College
Associate Degree
Associate of Science, Electronics Technology

Work Experience

2004 -- Present Senior Network Engineer - Network USA Lafayette, LA
Responsible for Project Management of extensive SONET DWDM fiber network.

2002 -- 2004 Sales Engineer - Universal Solutions Baton Rouge, LA
Developed sales plan for network services across company. Supported sales teams on technical issues. Responsible to management on overall results of network services sales.

2001 -- 2002 Sales Engineer - Network USA Lafayette, LA
Responsible for supporting sales force on technical, implementation and maintenance of network services provided by Network USA.

6/1998 -- 12/2001 Project Manager - AT&T, New Orleans, LA
Responsible for project management of all complex data and IP communications projects in LA, MS and AL.

1/1992 -- 6/1998 Sales Manager - AT&T, Birmingham, AL
Manage a direct sales force for Middle Markets Strata. Responsible for developing and executing sales strategies. Direct supervision of 12 management employees. Consistently attained or exceeded corporate sales goals.

1/1990 -- 1/1992 International Sales Manager - AT&T New Orleans, LA
Responsible for strategic and tactical planning and performance for International Sales Operations for Major Markets Customers in Louisiana, Alabama and Mississippi.

10/1988 -- 1/1990 Branch Systems Manager - AT&T New Orleans, LA
Responsible for technical support operations for Middle Markets Branch for Alabama, Louisiana and Mississippi. Supported sales teams with technical, implementation and maintenance support. Direct supervision 10 management employees.

3/1984 -- 10/1988 Staff Manager - AT&T Bedminster, NJ
Develop and implement plans to support commercial computer maintenance and operations programs, Analyze operational problems, resolve in a quality manner. Develop systems of measurements to track effectiveness of maintenance and operations centers. Coordinate activities between the various field service organizations, Develop operational plans, budgets and resource allocation to support the business plan.

11/1982 -- 3/1984 Supervisor - AT&T Bedminster, NJ
Developed and managed a nationwide call center used by AT&T sales to procure sales material and technical information. Designed software and database required for orde3r processing and, customer service and field sales support. Managed daily operation of both centers including direct supervision of 12 occupational employees.

6/1980 -- 11/1982 Software Developer - AT&T Piscataway, NJ
Custom design software applications to recommend solutions to business problems encountered by our national accounts. Systems programmer for DEC RSX/IIM Operating system. System administration for Digital Equipment Corporation PDP's 11/45 and 11/70's and AT&T UNIX.

7/1973 -- 6/1980 Communications Technician - AT&T, Orlando, FL
Private line voice and data circuit order testing, analysis and maintenance.

Certifications
See above

CONTACT DETAILS

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