Resume of Sr. IT Consultant

Title
Sr. IT Consultant

Primary Skills
Project Management,Network Administration,Technical Management and Supervision

Location
US-NC-Greensboro

Posted
Nov-14-07



Objective

Experienced IT professional looking to secure a Technical Management position with a progressive firm that will utilize my business process improvement, technical and project management skills and is growing and dynamic.

Summary

Experienced in Disaster Recovery, Data Center Construction and population, System Administration and Redundancy Projects, Computer Networking with Windows 95/98/XP; Windows NT 4.0/2000/2003; RIM BlackBerry, Citrix MetaFrame, Lotus Notes and Cisco device configuration. Solid background in Software/Hardware and peripheral support of most Windows based applications.

Over 7 years supervisory experience developing understanding, cooperation, teamwork, training, motivating and counseling skills. Successfully prioritize and handle dozens of simultaneous responsibilities and projects.

Over 10 years experience in designing, implementing and administering LAN/WAN infrastructure including project management, installation, repair and upgrade.


Certifications and Education


• University of North Carolina-Greensboro, BS -- History
• Villanova University -- Six Sigma Green Belt
• Microsoft Certified Systems Engineer, Windows NT 4.0
• Microsoft Certified Professional + Internet, Windows NT 4.0

Technical and Project Management Skills

System Environments
Microsoft Windows NT/2000/2003 Server software in an AD environment; Microsoft Windows 2000 Terminal Server; Microsoft Windows NT Workstation, Windows 95/98/XP; EMC Clariion/Centera; Citrix Metaframe 1.8; HP-Unix, Solaris.

Applications
Microsoft Office, PC Anywhere, InoculateIT Virus protection 4.5/6, ARCserve Back up Solutions, Veritas Backup Solutions, FDR Upstream, Novell Groupwise, McKesson HBOC Star Navigator, Pathways Financial Management, Pathways Material Management, Argent, EMC PowerPath and storage related software, Symantec Enterprise, Websense, BlackBerry, Lotus Notes

Networking Environments
TCP/IP, IPX/SPX, LAN/WAN, Wireless, VPN, Cisco IOS




Project Management

Infrastructure and project manager responsible for implementation of new Windows based technologies for large manufacturing company. Create business plan, manage projects and implement systems as required on time and on budget for corporate management team.

Project manager for all networking infrastructure and IT related construction projects while at High Point Regional Health System, implementing 2 new data centers and large network growth projects.

Redefined business process for network infrastructure upgrades by negotiating and purchasing required parts directly from producer, eliminating 3rd party markup costs on all major improvement projects. Estimated cost savings the first year was over $75,000.

Professional Experience

08/05 -- Present, Lorillard Tobacco Company, Greensboro, NC
Senior Information Center Consultant
Identify new IT initiatives and technologies based on IT business plan and evaluations of business processes and customer wants, suggest ways to improve business processes with new technologies and implement as required. Support Disaster Recovery planning and testing, Sarbannes-Oxley systems auditing and Network and Server redundancy efforts. Mentor PC and Help Desk staff providing assistance with project management, application and system troubleshooting, TCP/IP and networking related issues.
Responsible for managing over 80 Windows NT, 2000 and 2003 servers including patch management, troubleshooting and repair and AD related issues. Implemented and manage RIM BlackBerry Enterprise System supporting 20 corporate executives using both voice and data capabilities. Assist in Lotus Notes management and support.

04/02-08/05, High Point Regional Health System, High Point, NC
Network Technician II/Information Services
Accountable for daily administration of over 110 Windows and Citrix servers and installed applications. Project lead for new server and windows based application implementations. Principal Windows troubleshooter for server, application, and client related issues. Assist in maintaining the overall management of the enterprise data network and electronics in support of the overall information management strategy for the organization. Included are assistance in design where necessary, proactive monitoring, troubleshooting/diagnostics, performance and security monitoring, and stability assessments. Worked closely with other IT team members to assess, configure and maintain Cisco routers, switches and wireless access points. Project Manager on all new hospital LAN/WAN infrastructure changes including new data closet installs, additional fiber installations, new building construction and other network infrastructure changes. Created budgeting for network and server projects per upper management and outside department initiative and closely tracked yearly expenditures. Negotiated contracts with vendors on new infrastructure projects, support services and hardware as required. Provided upper management with employee performance feedback and employee reviews as manager of the server support team, new hire interviewing and outside vendor performance feedback. Provided new hire training and orientation for all new IT network and server staff. Created on-call schedule for network and server staff ensuring support on a 24x7 basis. Resolved employee and vendor related conflicts as required.

04/00-04/02, High Point Regional Health System, High Point, NC
Network Technician I/Information Services
Responsibilities included administration of Windows NT/2000 application severs and domain controllers supporting a user base of over 1400 end users. Assisted UNIX administrator as required with system administration, project planning and product implementation. Daily responsibilities included monitoring of system and application health; appraising status of user accounts and adding/removing accounts as necessary, provided help desk support and on-site consultation. Maintained LAN/WAN connectivity in each office and functional work area in support of local and remote users. Created hospital's initial implementation of DNS, DHCP and WINS. Mentored Help Desk and PC Support personnel of troubleshooting application and network related issues. Provided upper management with vendor performance feedback as it pertained to new infrastructure projects and outside consulting services.




3/98-04/00, New Breed Inc, Greensboro, NC
Senior Technical Trainer/Project Manager
Project Manager and Lead Technical Trainer on custom developed application for US Postal Service. Created training materials and system documentation that allowed contracted vendors to repair postal service assets and report total monthly production for reimbursement. Trained users on implementation of Windows NT 4.0 based application and related troubleshooting methodologies. Created, configured, and maintained user accounts for test program and for use by contractors while on-site training. Supervised contractors performing on-site administrative duties of operating system and application including correct system maintenance, handheld scanner maintenance and database backups. Project manager overseeing 2 employees ensuring daily work requirements were met and resolved employee and contractor related issues as required.


Military History

04/89-08/91 United States Air Force, Tactical Electro-Environmental Systems Specialist, A1C
12/90-4/91 Supervised five-person crew responsible for external tank buildup operations for fifty-six tactical fighter aircraft during Desert Shield and Desert Storm. Broke Air Force production record for tanks built in a 12 hour period and received an Air Force Commendation Medal for efforts.
Special Awards: AF Commendation Medal, National Defense Medal, Kuwait Liberation Medal, SouthWest Asia Defense Medal, Air Force Distinguished Unit Award.

Certifications
-University of North Carolina-Greensboro, BS History Villanova University
- Six Sigma Green Belt
- Microsoft Certified Systems Engineer, Windows NT 4.0
- Microsoft Certified Professional + Internet, Windows NT 4.0


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