Resume of Information Technology Manager

Title
Information Technology Manager

Primary Skills
Knowledge and Experience in Working with Enterprise-Wide Applications & Technologies

Location
US-CA-Mount Hermon

Posted
Aug-29-07

INFORMATION TECHNOLOGY SENIOR ENGINEER CAREER PROFILE

Offering Strong Educational Background and Consistent Record of Success in Improving Business Processes through Development and Support of Complex Applications

Technically skilled, quality-driven technology Engineer and senior technology specialist with cross-functional abilities in team leadership, strategic planning, project management, and technology infrastructure management. Thorough knowledge of new and emerging technology disciplines. Skilled in identifying critical business/operational issues and creating technology solutions that meet objectives. Explain complex technical information effectively to non-technical professionals, build solid client/vendor/employee relationships, and consistently generate time/cost savings.

Knowledge and Experience in Working with Enterprise-Wide Applications & Technologies
Provided Project Management Services to High-Profile Clients, including Aetna, Apple, and Lucent
Maintained Continual 98% Uptime Through Maintenance and Troubleshooting of Network Components


SELECTED KNOWLEDGE & SKILL AREAS

* IT Solutions Development
* Client-Server Architecture
* Performance Optimization Tools
* Client Requirements Definition
* Information Systems Management
* Project Planning & Scheduling
* Testing & Troubleshooting
* Installation & Configuration
* Team Training & Mentoring
* Disaster Recovery Planning
* Network Optimization
* Project Management
* Database Programming
* Customer/User Support
* Inventory Management

Technology Summary:
Windows XP, NT, 2000, 98; client-server networks. Lotus Notes, Exchange Server, Active Directory, NT Domains.
SonicWall Firewalls, Veritas Backups, Surfcontrol email & virus filtering agent.
Ethernet networks; TCP/IP protocol and related services.
Nortel and Lucent PBXs and voicemail systems.


PROFESSIONAL EXPERIENCE

FRANK-LIN DISTILLERS PRODUCTS, SAN JOSE,CA 2002 - Present
Information Technology Manager / Senior Network Administrator
Oversee all activities for 24x7 LAN and WAN operations with 125 users in Windows 2000, 2003 and Windows XP environment, serving as first point of contact for all issues within Information Technology Department. Purchase, configure and maintain all networking hardware, desktop hardware and software licensing across multiple locations. Support all MS products, including Exchange Server 2000 and Office XP Professional. Configure and maintain Weber marking system printers and barcode scanners for inventory control.
Inventory Management - Generated significant inventory cycle reduction times by: 1) setting up printers to place barcode on each item, and 2) configuring barcode readers for automated inventory counting.
* Information Systems Security - Ensured asset protection by configuring all mobile computers with VPN on corporate network, installing Veritas Backup Exec 9, and implementing network security tools.



THURIDION, SANTA CRUZ,CA 2000 - 2002
Information Technology Lead / Network Administrator
Led team of 50 engineers in identifying and troubleshooting LAN and WAN problems in Windows 2000/NT environment. Provided system administration for Lotus Notes email and Veritas Backup, supported hardware and software across multiple testing platforms, and maintained hardware equipment database containing $1 million in inventory. Maximized relationships with vendors, including hardware, software, telecommunications, and network partners, to secure best prices; purchased all hardware for employees' home computers.
Key Contributions & Accomplishments:
* Performance Optimization - Enhanced system performance by establishing Quality Assurance lab. Configured all desktop PCs to work effectively within heterogeneous operating system environment.

ZAYANTE, SCOTTS VALLEY 1999 - 2000
Information Technology Manager / Network Administrator
Served as Project Manager for architecture and implementation of LAN and WAN that supported company office. Directed team in delivery of hardware/software solutions, with emphasis on IEEE 1394 (i.Link/FireWire) technologies. Supported Microsoft products that included Exchange Server, NT Server, Internet Information Server and Office 2000.
Key Contributions & Accomplishments:
* Operations Relocation - Directed transition of entire company to new location, coordinating all office and network design activities. Ordered all office furniture, migrated network, and brought office to "up and running" status in under deadline.

INTELIANT CORPORATION, SUNNYVALE,CA 1997 - 1999
Project Manager / Consultant
Consulted with portfolio of high-profile companies to provide expertise and support in both telecommunications and network technologies/systems. Gathered and analyzed requirements, worked with senior management personnel in developing solutions, and addressed/resolved issues as needed.
Project Lifecycle Management - Met time and budget requirements for series of projects through start-to-close project management, meeting and exceeding expectations of various client companies that included Apple Computer Inc, Lucent Technologies, and KLA-Tencor.
EDUCATION
Extensive professional development training and various certifications:
Sales Team Management Training Classes Training, e-Learning, tutorials Developing and managing a successful and productive sales team.
Windows 2000 Workstation and Server - Cabrillo College
Tunix Community College English, Math and Economics
Landmark Education Motivational training/Workshop participants recruiting
Cisco Router Training - UCSC Extension
Microsoft Certification Windows 2000 and Exchange 2000 Server
Novell Network administrator certification American Institute - New York, NY
Lucent PBX System and Project Management training.
Lucent Project Management Training
HP UNIX System Administration

Certifications
See above


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