Technical Writer Resume

Title
Technical Writer

Primary Skills
Eleven years of technical, internet (e-content), medical, and creative writing experience.

Location
US-MN-Minneapolis

Posted
Jun-08-09

SUMMARY OF QUALIFICATIONS

? Professional: Eleven years of technical, internet (e-content), medical, and creative writing experience. Sixteen years of Account Management, Sales, and Client Services experience in the areas of Business Development, E-Business, Marketing, and Advertising.
? Volunteer: Grant Writer.
? Financial: Two years of Currency Trading experience. One year of self employment.
? Business Education: Technical and Business writing. Marketing, Sales, Mass Communications, Project Management, E-Business, E-Commerce, and E-Marketing.

PROFESSIONAL EXPERIENCE

BOSTON SCIENTIFIC: Technical Writer July 2008 -- June 2009 (12 Month Contract)
Project: Write, edit, and format medical device procedural instructions for internal use by technicians and operators.
? Contract extension until July 2009 due to meeting or exceeding employer expectations and project objectives.
? Acquire subject knowledge by reading existing material and interviewing appropriate managers, engineers, and technicians.
? Strict adherence to legal/regulatory codes, procedures, and guidelines.
? Plan and arrange own schedule to achieve project objectives. Update department manager weekly on project progress.
? Maintain necessary records for project tracking and legal/regulatory requirements.
? Conduct quality review of project materials and documents.
? Actively participate in communication process and project meetings.

BLUE PACKAGE DELIVERY: E-Content Writer/Consultant 2007-2008 (6 Month Contract)
Create and write e-content for new company website. Content objective is to promote and sell shipping solution services to online and catalog retailers who ship 1 million+ packages per year.
? Create web content for company website. Edit large volume of material for clear display on website and marketing material.
? Small company dynamics created need for duel roles in e-content writing and sales.
? Call on executive level personnel including Vice Presidents of Operations, Logistics, and Warehouse Managers.
? Manage and grow account base through cold calling, industry events and conventions, and through business prospecting.

FINANCIAL CURRENCY TRADER/E-CONTENT CONSULTANT: Self Employed 2006 -- 2007
Analyzed and traded currency markets. Contribute e-content and financial writing content to partnered currency trading website, www.usaforextrader.com.
? Forecasted intent of currency market using charts and indicators, and their relationship with real world events.
? Organized, contributed, and edited e-content for partnered website.

HARLAND FINANCIAL SOLUTIONS/LIBERTY: Account Manager/E-Content 2003 -- 2006
Effectively manage 80+ Credit Union accounts, providing e-content material and editing of company information for website use.
? Identified and edited client business information for website use. Contributed e-content in a concise and readable manner for web ready exposure.
? Responded with timely, pro-active solutions, including selling upgrades and new services.
? Grew account base by 35% by identifying, contacting, and developing prospects in sales territory.
? Earned monthly bonus 34 of 36 months of eligibility for exceeding client base revenue projections, additional product and service sales, and client satisfaction rating.

MICROVOICE APPLICATIONS INC.: E-Content Manager 1998 -- 2003
Effectively manage 32 national newspaper accounts including the Boston Globe, Hartford Courant,
and St. Paul Pioneer Press. Provide account management and marketing services for Microvoice's
web and telecommunication software.
? Edited and created web-ready content for newspaper websites. E-content material included want ads, personal ads, and general add-on web content.
? Created web and print marketing materials, including web and newspaper promotional ads.
? Retained 27 of 28 initial clients by quickly responding to and troubleshooting client issues.

GRAND CASINO MARKETING: Marketing Manager 1992 -- 1998
Developed and implemented promotional events materials across Grand Casino entities, including
Grand Casino Mille Lacs, Grand Casino Hinckley, and Grand Casino Mall of America Store.


VOLUNTEER

GRANT WRITER: Queen of Hearts Therapeutic Riding Center, Inc 2009
? Assisted in writing Grant Request to acquire corporate donations and sponsorships for further development and expansion of the therapy center.

EDUCATION

NEI COLLEGE OF TECHNOLOGY: Diploma Program -- E-Business Content and Web Technologies 2003
? Honor Graduate and Dean List
? Education included E-Business writing, marketing and strategies, along with MS Project and MS Access.

UNIVERSITY OF MINNESOTA: Bachelor's of Art -- Marketing/Mass Communications 1990
? Dean List

Certifications
See above


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