Resume of Technical Writer

Title
Technical Writer

Primary Skills
Technical Writer. Copywriter

Location
US-MN-Minneapolis

Posted
Jun-10-08


SUMMARY OF QUALIFICATIONS

• Professional: Ten years of technical, internet, and creative writing, including copywriting and editing. Sixteen years of Account Management, Sales, and Client Services experience in the areas of Business Development, Marketing, Advertising, and E-Business.
• Financial: Two years of Currency Trading experience. One year of self employment.
• Business Education: Technical and business writing. Mass Communications, Project Management, E-Commerce, and E-Marketing. MS Project, Visio, Access, Photoshop, Dreamweaver, Fireworks, and content management.

PROFESSIONAL EXPERIENCE

BLUE PACKAGE DELIVERY: National Account Executive/E-Content Copywriter 2007 - 2008
Create and write e-content for new company website. Sell Blue Package shipping solutions services to online and catalog retailers who ship 1 million+ packages per year.
• Small company dynamics created need for duel roles in e-content writing and sales.
• Call on executive level personnel including Vice Presidents of Operations, Logistics, and Warehouse Managers.
• Manage and grow account base through cold calling, industry events and conventions, and through business prospecting.
• Created web content for company website, www.bluepackage.com.

FINANCIAL CURRENCY TRADER/E-CONTENT CONSULTANT: Self Employed 2006 -- 2007
Analyzed and traded currency markets. Contributed e-content copywriting and financial writing content to partnered currency trading website, www.usaforextrader.com.
• Forecasted intent of currency market using charts and indicators, and their relationship with real world events.
• Organized, contributed, and edited e-content for partnered website.

HARLAND FINANCIAL SOLUTIONS/LIBERTY: Account Manager/E-Content Copywriter 2003 -- 2006
Effectively managed 80+ Credit Union accounts, providing e-content material, copywriting, and editing of company information for website use.
• Identified and edited client business information for website use. Contributed copywriting/e-content in a concise and readable manner for web ready exposure.
• Responded with timely, pro-active solutions, including selling upgrades and new services.
• Grew account base by 35% by identifying, contacting, and developing prospects in sales territory.
• Earned monthly bonus 34 of 36 months of eligibility for exceeding client base revenue projections, additional product and service sales, and client satisfaction rating.

MICROVOICE APPLICATIONS INC.: E-Content Manager/Copywriter 1998 -- 2003
Effectively managed 32 national newspaper accounts including the Boston Globe, Hartford Courant,
and St. Paul Pioneer Press. Provided account management and marketing services for Microvoice's
web and telecommunication software.
• Edited and created web-ready content for newspaper websites. E-content material included want ads, personal ads, and general add-on web content.
• Created web and print marketing materials, including web and newspaper promotional ads.
• Retained 27 of 28 initial clients by quickly responding to and troubleshooting client issues.

GRAND CASINO MARKETING: Marketing Manager 1992 -- 1998
Developed and implemented promotional events materials across Grand Casino entities, including
Grand Casino Mille Lacs, Grand Casino Hinckley, and Grand Casino Mall of America Store.

EDUCATION

NEI COLLEGE OF TECHNOLOGY: Diploma Program -- E-Business Content and Web Technologies 2003
• Honor Graduate and Dean List
• Education included E-Business writing, marketing and strategies, along with MS Project and MS Access.

UNIVERSITY OF MINNESOTA: Bachelor of Arts -- Marketing/Mass Communications 1990
• Dean List

Certifications
See above


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