Resume of Computer Systems Analyst

Title
Computer Systems Analyst

Primary Skills
Designing, developing, implementing, testing, maintaining applications for ERP, Engineering, EMS/QMS, and other systems

Location
US-SC-Florence

Posted
Jun-02-07

SUMMARY
A Canadian with over 10 years of diverse experience in the USA and Canada in leading and contributing to projects designed to enhance system functionality and end-user productivity. Acknowledged for capacity to tackle challenging issues, analyze viable alternatives, and provide innovative solutions that improve operating efficiency and increase profits. Persistence, personal integrity, and channeled energies are major strengths consistently cited by managers and co-workers alike. Work closely and effectively with all levels of management to satisfy project/productivity requirements.

COMPUTER SKILLS
SYSTEM SOFTWARE APPLICATIONS DEVELOPMENT TOOLS
* J.D. Edwards ERP
IIS/Sharepoint, MS Office, FrontPage, Publisher, Visio, Visual Studio IDE
Crystal Reports
* Windows 95/2000/XP/2003, WordPerfect, SQL Server
* PC/MS DOS, Lotus SmartSuite, Rational Rose
* QNX, Quattro Pro, ObjectPAL
* SCO Unix, Paradox for Windows, Borland C++ OWL, Turbo C
* VAX VMS/DCL, Quicken, FORTRAN
* Amiga Workbench, dBASE III+/IV, COBOL

PROFESSIONAL EXPERIENCE
Computer Systems Analyst - 1997 to 2007
NUCOR Vulcraft - Florence, Florence, South Carolina
Designing, developing, implementing, testing, and maintaining custom applications for ERP, Engineering, EMS/QMS, and other business systems
Designing, developing, and administering intranet (web) server for Engineering and EMS/QMS
Creating and managing content on intranet server
Providing technical support and training
Creating end-user documentation

Contract Paradox/Windows Programmer - 1995 to 1997
Krolman, Inc, Toronto, Ontario
Designing, developing, testing, and maintaining custom CRM application

Faculty Assistant - 1995 to 1995
DeVry Institute of Technology, Chicago, Illinois
Assisting and training students in both mainframe and PC labs
Grading student assignments for professors
Performing routine maintenance on lab hardware

PC Trainer - 1995 to 1995
Pegasus Productions, Inc, Chicago, Illinois
Training users in both PC hardware & software

Project Leader - 1994 to 1995
Krolman Inc, Toronto, Ontario
Designing & implementing an on-line help system for custom CRM application
Writing user documentation

Contract Director of Communications - 1994 to 1995
Krolman, Inc, Toronto, Ontario
Designing, developing, implementing, and maintaining custom CRM application
Training Krolman employees in CRM operations
Administering Krolman Technical Support section on CompuServe
Handling customer telephone orders, inquiries, and support requests

Lab Assistant - 1986 to 1988
Brant County Board of Education, Brantford CI & VS, Brantford, Ontario
Supervising, training, and assisting ICON users on QNX network
Designing, implementing, and maintaining a student BBS

EDUCATION
Bachelor of Science, Computer Information Systems - 1995
DeVry Institute of Technology, Chicago, Illinois
GPA: 3.62

ADDITIONAL WORK EXPERIENCE
Sales Associate - 1995 to 1997
Radio Shack, Oakville, Ontario
Selling consumer electronics products and services in a retail environment; specializing in computer hardware & software
Troubleshooting customer repairs

Security Officer - 1992 to 1994
Security Information Systems, Toronto, Ontario

Security Officer - 1988 to 1992
Ensign Security Services, Brantford, Ontario
Performing security patrols & policing client properties
Training new employees

VOLUNTEER WORK
Volunteer Advocate - 2005 to 2005
Pee Dee Coalition Against Domestic Violence & Sexual Assault, Florence, South Carolina
Participating in Alternatives to Violence (ATV) program
Conducting in-take interviews for ATV program

Contributing Author - 1987 to 1988
Brantford Amiga Users Group, Brantford, Ontario
Researching and writing tutorials for submission

Public Relations Coordinator - 1986 to 1987
Queensway Baptist Youth Group, Brantford, Ontario
Creating promotional materials for fund raising
Presenting reports at church business meetings

Publisher, Editor, and Contributing Author - 2000 to 2006
Vulcraft News & Views, Florence, South Carolina
Writing a regular computer help column for Vulcraft employees
Reducing production costs by 97% in only 3 years

AFFILIATIONS
* Member, American Society for Quality, Florence, South Carolina chapter 1997 to 2007
* Student Member, Data Processing Management Association, Chicago, Illinois 1995 to 1995

ACHIEVEMENTS
Lead ISO 9001:2000 Transition Team at Nucor Vulcraft-Florence
Corporate liaison with external auditors for both quality and environmental management systems at Nucor Vulcraft-Florence
Class liaison with the Dean of Academic Affairs at DeVry/Toronto
Participating in creation of Student Advisory Board at DeVry/Toronto
Participating in creation of Mainframe Lab Committee at DeVry/Chicago

Certifications
See above


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