Management Consultant, IT Architect, Project Manager Resume

Title
Management Consultant, IT Architect, Project Manager

Primary Skills
Project,program,manager, software development, business, proposal, grants, writing, Systems Engineer, Solution Architect

Location
US-MA-Boston metro

Posted
Oct-23-09

SUMMARY
25 years of diverse experience, including 19 years of project management, 16 years of process engineering, 5 years of performance engineering, and 12 years of consulting. Delivered 23 major business systems. ________________________________________
• Executive Project Management
• Management Consultant
• Experienced Development Manager
• Industrial, Business and Software Process Engineer
• Business Development Specialist
________________________________________
Expert on complex project management methods and practices
• Led adoption of project success management practices at IBM by coaching and teaching over 200 engineers and managers.
• Served as process and method auditor for green projects, red projects, and crisis management for critical situations.
• Created and maintained all project documentation (schedule and budget adherence) and managed progress reporting, change requests, and risk and issue mitigation.
• Used success project management methods in leading my programs to improve on time delivery by 35% and quality by a factor of 3.

Experienced business analyst and process engineer
• Strong skills in documenting business objectives, process and needs, performing requirements analysis (use cases, user stories), creating novel solutions designs.
• Mentored others in preparation of proper documentation of current and future system states.
• Technical. Managed code development for IBM business systems in Java, JavaScript, J2EE, XML, Ant, Perl, JSPs, HTML, CSS, Eclipse, C, C++, Basic, SQL, assembler, and legacy host languages on Windows, Linux, OS/2, and MVS, and Unix systems.

Strong leadership skills
• Proven people skills with over 16 years of management and cross functional team leadership.
• Managed vendor relationships and contractors.
• Customer facing experience has included resolving critical situations and training customer departments and executives for financial services, communications industry, government, and medical clients.
• Experienced with MS Project. PMI Certified.

Recognized with monetary awards, 6 individual and team awards, 16 peer awards.
________________________________________
PROFESSIONAL EXPERIENCE
2006 -- 2009 Business Development Engagement Architect IBM Global Services
• Team leader for business process and standardization of method for marketing and sales success.
• Managed opportunity pipeline in three industries.
• Shortened time to respond by 2/3rd and reduced staff requirement from 4 to 1 person.
• Established market development strategy and plans.
• Drove proposal and client responses for service requests, including financial planning, staff planning and document support.
• Awarded 5 engagements totaling revenue values of $182 million.
• Created statistical productivity return model to calculate engagement ROI for customer.

2005 -- 2004 Sr. Program Process and Method Advisor IBM Software Group
• Executive Project Manager for portfolio of 12 concurrent projects.
• Advised on delivery of projects into production with a focus on solution, infrastructure and compliance.
• Ensured a robust, compliant production application state.
• Ensure that projects meet all process requirements on schedule.
• Provided a management system for organizational goal attainment utilizing statistical methods and standard metrics management.
• Created and maintained a unified strategy with a master schedule of all projects.
• Leveled resource and tasks to improve schedule.
• Served as an expert resource for cross brand teams provided business information system design, development, deployment and maintenance.
• Implemented operational strategies to ensure that organizational goals are met.
• Managed conflicting organizational interests.
• Designed business process flows and operational models.
• Mentored project documentation compliance.

2002 - 2005 Reengineering Project Program Manager IBM Software Group
• Led business transformation activity to improve communication with customers receiving product technical support.
• Architected and delivered, with emerging technology, a business solution to deliver job functionality to four user communities: internal staff, management, external customers and administrators.
• Architected and delivered an organizational management business application for skill assessment, practical skill development, and accurate education tracking; Managed both time and cost.
• Managed design and development department.
• Managed contract staff.
• Served as business finance liaison for 4 departments, keeping 100% compliance on balance sheet accuracy, and managed capital planning activities.

1999-2002 Software Engineering Development Manager IBM Software Group
• Managed software development team of 22 experienced professionals.
• Delivered experimental design, custom transport software, data warehousing, data analysis and custom diagnostic software tools.
• Coordinated efforts between cross functional teams including development, performance, usability, test, tech writers, localization, and international developers.
• Led use of standardized software engineering process
• Led team centric development techniques
• Presenter at IBM customer conferences and events.

Other Professional Experience:
1997 -- 1999 Aspen Technology, Inc Manager of Groupware Systems
1995 -- 1997 CGI Systems, Inc. Sr Consultant; Project Manager; IT Architect
1994 -- 1995 Ziff-Davis Publishing Project Manager, Application Developer
1993 -- 1998 Scientific & Business Contracting Research Scientist, Programmer
• Polaroid - High Res Graphics Imaging
• Hewlett Packard - Clinical Information Systems
• Hanscom Air Force Base - ROTC program
1988 - 1993 Dupont Medical Product Division Project Manager MRP II; Quality Systems Engineer; Staff Chemist
1985 -- 1987 National Marine Fisheries, NOAA, Department of Commerce GS9 Chemist

________________________________________
EDUCATION
Process Engineering, B.S.
College Resource Development
URI Kingston, Rhode Island

Credits for B.S. Chemistry
Harvard University Extension School
Cambridge MA

Certificate in Environmental Hazards
Northeastern University
Boston, MA

Roger Ludlow High School
Fairfield, CT
National Honor Society

Key Courses & Corporate Training
IBM Basic Blue for Managers
IBM Project Management Certification Curriculum
Quality Assurance Services Solution Design
IBM Methods and Tools Foundation
Six Sigma Certification
Global Blue Consulting

Certifications
See above


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