Senior Project & Program Manager Resume

Title
Senior Project & Program Manager

Primary Skills
Sr. Project Manager, Program Manager, IT Director, Program Director, Director of Operations Data Center

Location
US-TN-Knoxville (will consider relocating)

Posted
Oct-01-09



SENIOR PROJECT MANAGER / PROGRAM MANAGER
ITIL Service Management Certification
Pursuing Project Management Professional (PMP) Certification

Solutions-oriented manager with a dedicated 20+ career leading the full lifecycle delivery of multiple, simultaneous projects and programs, on-time, within budget and with high customer satisfaction.

Proven ability to partner with stakeholders, teams, vendors and management to define requirements, evaluate risks, and oversee the appropriate rollout of technology, operational and process improvement solutions.

Organized, take-charge professional with exceptional follow-through abilities and detail orientation, able to plan and oversee complex multi-million projects and programs from initial inception to successful conclusions.

Natural communicator and team leader with strong motivational skills and ability to build, produce and succeed.


CORE COMPETENCIES
-----------------
-- Project / Program Planning & Monitoring
-- Feasibility, Risk & Cost Analysis
-- Budget / Resource Planning
-- Solutions Design & Delivery
-- Best Practices & Continuous Improvement
-- Issue, Change & Release Management
-- Cross-Functional Global Team Leadership
-- Resources, Customer & Vendor Relations
-- ITIL & PMI Best Practices
-- Q Clearance / Top Secret Clearance


PROFESSIONAL EXPERIENCE
=======================

CONFIDENTIAL -- OAK RIDGE, TN - 2007 -- PRESENT
COMPUTER FACILITY MANAGER / PROJECT MANAGER --
Originally recruited to oversee the installation of Cray supercomputer into operational data center for the DoE. Based upon success, given accountability for building, expanding and managing operations for 5 data centers supporting research scientists globally for DoE, National Science Foundation, and National Oceanic and Administrative Foundation.
Total responsibility for the on-time delivery of multiple, simultaneous projects to enhance scientific research, reduce operating costs and increase overall capability. Collaborate with customers, teams and leadership to define overall scope and deliverables for projects. Create project plans, resource requirements, and status reporting structure. Plan, track and monitor all aspects of multi-million dollar projects. Analyze and ensure appropriate resolution of issues. Lead cross-functional teams of up to 50 through 8 direct reports.
KEY PROJECTS & ACHIEVEMENTS:
* Credited with delivering complex projects, consistently exceeding technical, financial and contractual obligations with minimal disruptions to operations.
* Managed all efforts to deploy a 200-rack Cray XT5 petaflop supercomputer into existing data center for DoE within 3 months, the world's fastest open science supercomputer.
* Directed the installation of an 88-rack Cray XT5 supercomputer into operational data center for newly captured National Science Foundation contract, enabling the reduction for power consumption and associated costs on global research. Led the installation of 12 megawatts electrical infrastructure and a 3,000-ton HVAC infrastructure.
* Drove a major Data Center remodeling effort for existing data center to ensure the optimal uptime and performance of 2 new Cray XT5 supercomputers and NOAA system. Planned and coordinated the upgrade of technical, power, cooling and floor infrastructure to support new initiative.
* Technical Lead for defining plans and strategy to build 2 new Data Centers to support additional contracts with 2 government agencies.


COMPUTER SCIENCES CORPORATION (CSC) -- VICKSBURG, MS - 2003 -- 2007
SYSTEMS INTEGRATION AND ROUTINE OPERATIONS MANAGER -- U.S. ARMY ENGINEER R&D CENTER
DOD HIGH PERFORMANCE COMPUTING MODERNIZATION PROGRAM OFFICE, MAJOR SHARED RESOURCE CENTER
Chosen and given dual responsibility to oversee the build out and upgrade of infrastructure at 2 data centers for DoD contract; and provide technical expertise for annual technology acquisition programs.
Scope of accountability spanned defining project scope, resources and timelines; creating project documentation; evaluating, selecting and negotiating the purchase of technologies with vendors; tracking project costs and deliverables; analyzing future power / cooling requirements and cost projections; overseeing the deployment and integration of technologies; coordinating accepting testing; resolving key issues; and delivering status reports to customers, team members and management. Led efforts of up to 50 team members.
KEY PROJECTS & ACHIEVEMENTS:
* Credited with successfully completing 5 major data center upgrade programs, in adherence to project scope, budget and timelines.
* Technical Advisor for DoD High Performance Computing Modernization Program Office's annual computer system acquisition initiative. Served on source selection team providing technical advice on computer configurations, I/O throughput, and data center facility requirements for the purchase of 2 large and 2 small supercomputers.
* Drove a major network infrastructure modernization effort within 3 days, delivering a completely redundant Gigabit Ethernet architecture at both locations.
* Successfully completed the replacement of mass storage archive unit within 30 days, reducing footprint by 75% while increasing storage capacity by 5 folds. Led efforts to modify facility, install new 10,000 slot Sun SL8500 tape mass storage unit, and relocating Sunfire 14K servers and RAID unit to new location.
* Managed the subsequent replacement of servers and fiber channel RAID for mass storage archive unit, increasing server capability by 8 folds, I/O capability by 16 folds and storage capacity by 6 folds.
* Project managed the remodeling of infrastructure at 7,000 square foot data center and build out of new 2,800 square foot electric room on top of existing building to support the rollout of new Cray XT4 supercomputer. Oversaw the installation of 1.8 megawatts of new power capacity, 500 tons of additional cooling, a 2.25 megawatts generator system, and a 24-rack 8,000 processor Cray XT4. Incorporated flywheel backup units as an environmentally friendly and more-cost effective alternative to lead-acid batteries within electric room.
* Directed the build out of new technical, electrical and cooling infrastructure at 9,000 square foot data center to support the installation of new Cray XT3 supercomputer, within 10 weeks, $100K below budget and with zero unscheduled outages to existing Cray X1E supercomputer.


SILICON GRAPHICS INC. (SGI) -- DENVER, CO - 1996 -- 2003
MANAGED SERVICES ENGINEER
Originally brought on as a Systems Support Engineer to provide optimal support to customers on company's SGI and Cray hardware / software. Promoted to Managed Services Engineer to define and recommend high-performance computing solutions to businesses, government agencies and educational institutions throughout Denver.
Consulted with clients to analyze needs, recommend system configurations for high-end systems, deploy Cray supercomputers, and effectively resolve all issues. Collaborated with sales team to introduce company's products to new and existing customers. Delivered technical presentations and proof-of-concept designs. Established and enhanced relationships with clients and team members.
KEY PROJECTS & ACHIEVEMENTS:
* Rated as a top performance within the Systems Engineering Support Organization. Held pivotal role in expanding market share in South Florida by 100% within 18 month of hire, and achieving 100% renewal of all service contracts with assigned clients.
* Member of team credited with installing the 1st Cray T3E supercomputer at a large government facility in Colorado. Chosen to provide 24/7 operational support to over 100 desktop, server and supercomputer systems at facility for 5 years. Team was recognized as the Top USA Support team by SGI in response to meeting all established SLAs.


TRIFID -- ST. LOUIS, CO - 1994 -- 1996
COMPUTER SCIENTIST / SYSTEMS ENGINEER
Recruited to oversee a major modernization of core infrastructure environment to enhance the creation and delivery of custom maps from satellite imagery for businesses and government institutions.
Planned and coordinated multiple projects to build new data center and office complex; install new SGI systems; and analyze and resolve hardware and software issues across complex computing environment.
KEY PROJECTS & ACHIEVEMENTS:
* Contributed to capturing $1 million contract with NIMA. Defined overall architecture for servers, graphics workstations, networks and security.
* Led the complete infrastructure upgrade to replace legacy environment. Recommended and managed the deployment of SGI servers and graphics workstations, increasing overall processing speed by 24 folds.
* Oversaw the build out of a new 20,000 square foot data center and office complex, and relocation of all computer systems within one weekend with zero unplanned disruptions.


THE AEROSPACE CORPORATION -- LOS ANGELES, CA - 1986 -- 1994
MEMBER OF THE TECHNICAL STAFF
Fast-track promotions through a dedicated 8-year career with this federally funded Research & Development Center.
Brought on to provide programming support for Satellite Acquisition Program. Recommended and deployed network card into computing environment to enable data sharing. Evaluated and rewrote the MAC address on computer to ensure business continuity in case of system failure. Based upon success, chosen to manage research lab to evaluate off-the-shelf software for integration into environment.


* * Previous experience as Adjunct Instructor with Northwestern State University; Substitute Math Teacher with Pitkin Senior High School; and Journeyman Insulator at Union Electric Company * *


EDUCATION & CREDENTIALS
=======================
MASTER OF SCIENCE IN COMPUTER AND INFORMATION SYSTEMS
UNIVERSITY OF PHOENIX

BACHELOR OF SCIENCE IN COMPUTER AND INFORMATION SYSTEMS
NORTHWESTERN STATE UNIVERSITY


CERTIFICATIONS, TRAINING & ASSOCIATIONS
=======================================
ITIL Service Management Certification
Pursuing Project Management Professional (PMP) Certification
Certified Level I Thermographer
FrontLine Supervisors and Managers (FLSM) Training
Vice President - AFCOM Nashville, TN Chapter -- 2009 to Present
President - AFCOM Jackson, MS Chapter -- 2005 to 2007

Certifications
See above


You must be logged in and have a current resume access subscription. Login or Register »

Resumes in Knoxville, TN | Resumes in Tennessee

View other Senior Project & Program Manager resumes, IT Manager resumes