Resume of PeopleSoft Application Developer

Title
PeopleSoft Application Developer

Primary Skills
PeopleSoft, Peoplecode, People Tools, CRM, HRMS, .Net, Application Engine

Location
US-IL-Chicago (will consider relocating)

Posted
Feb-15-08

Summary:
Over 5 years of experience in IT industry in PeopleSoft CRM Application, People Tools.
Experienced in Application Designing as well as versed with RDBMS like MS SQL Server and ORACLE.
Strong experience in troubleshooting problems in PeopleSoft Applications and doing Impact analysis.
Has experience in areas of application development include Customer Relationship Management (CRM) Domain
Experience in design functional specification deciding the flow of the action and the user interface. Provided inputs on the way to incorporate the new action in the framework.
Has involved in the initial integration of PeopleSoft application with third party Intellisync server and then server with Outlook. Involved in deciding the functional requirements like nodes, routing methods, messages to enable this integration of PeopleSoft application with Intellisync server.
Technical implementation of codes to receive the XML messages and convert and create a PeopleSoft application specific entry in CRM.

Technical Skills:
PeopleSoft : People Tools, Application Designer, People Code, Application Packages, PAF,
Application Engine, Common Objects,Component Interface, CDM, CRM
People Tools Release 8.42,8.43,8.44,8.45,8.46,8.47,8.48,8.49,Crystal Reports
ERMS,CTI,XML Publisher
Operating Systems : Windows 95/98, Windows 2000, Windows NT 4.0, Windows XP
Languages : C, Java, Object Oriented Concepts,.Net
Databases : MS SQL Server 7.0/2000, ORACLE 9i
GUI : HTML
Domain Knowledge : Customer Relationship Management, Knowledge on BPEL process

Functional Skills:
Peoplesoft : Customer Relationship Management, Support,HelpDesk, Sales,Marketing,Order Capture, CDM, Common
Functional Skills Objects,Online Marketing
Education/Training/Certification:
· People Tools Certified Consultant 8.42
· Master of Business Administration from TamilNadu Open university, India
· Bachelor of Engineering from Madurai Kamaraj University,India

v Got the ACE Award 2004 for Outstanding Performance.
v Got the Star Award (first quarter 2005) for Excellent Performance
v Member of the Employee Enhancement Experience (EEE) Focus Group in Hexaware.
v Best contribution Award for Q2 2005.
v Outstanding Contributor Award from PeopleSoft.
v Outstanding Contributor Award from ORACLE.
Professional Experience
Client : PeopleSoft Inc. USA Sep 2004 --Jan 2005
Project : PEOPLESOFT CRM PRD
Environment : People Code, Application Designer, Data Mover, MS SQL Server 7.0, Windows 2000
X86 IBM Compatibles
Description : Project involves product sustaining for all PeopleSoft 8 CRM Application. PeopleSoft 8 CRM Application includes Common Objects, CDM, Order Capture, Sales, Marketing, Call Center, Field, Service, 360 Degree View and Quality Mgt.
Responsibilities: Team Lead (Techno Functional)
· Responsible for troubleshooting Incidents.
· Responsible in identifying a resolution / workaround.
· Study and Document impact analysis.
· Responsible for fixing the problem and Prepare Code Review Document.
· Perform Unit Test and Document Unit Test plan.
· Involved in Package projects and generate other technical and install documentation.

Client : Peoplesoft Inc. USA Jan 2005 -- Apr 2005
Project : PeopleSoft CRM 8.9 Enhancement of Notification (Email or Worklist) Action in
Perspective Analytics Framework (Common Objects)
Environment : PeopleCode, Application Designer, Enterprise Components, Data Mover, Query
Analyzer, MS SQL Server 7.0, Windows 2000, X86 IBM Compatibles
Description : Project involves implementing PAF into CRM product. PAF is a framework provided to us from Enterprise component Tools team. We created the implementation concepts of the terms such as Generic or contextual implementation, provided with action types such as Email, work list for notification and finally builds a policy to fire the notification based on the condition specified in the policy.
Responsibilities: Functional and Technical Developer
· Involved in Package projects and generate other technical and install documentation.
· Analyze the functional impact of this enhancement, based on customer's requirements to handle new notification actions that are used to send immediate and delayed email or work list and technically implement the same.
· Create terms, contextual or generic implementation for the policies using notification action.
· Design functional specification deciding the flow of the action and the user interface.
· Involved in providing inputs on the way to incorporate the new action in the framework.
· Post development involvement in helping QA understand the new functionality and pointers on preparing test cases for the same.

Client : ORACLE Corporation May 2005 -- Feb 2006
Project : PeopleSoft CRM 8.9 and 9: Enhancements to Quick Create functionality (CDM)
Environment : PeopleCode, Application Designer, CDM, Quick Create, Data Mover, Query
Analyzer, MS SQL Server 7.0, Windows 2000, X86 IBM Compatibles
Description : Creating and enabling quick create pages relevant to Support / Help desk product. Involved in designing the quick create page for worker based on the customer requirement. Design functional specification deciding the flow of the quick creates page and the user interface.
Responsibilities: Functional and Technical Developer
· Design functional and technical specifications based on customer requirements for new quick create page for worker component for performance enhancement.
· Improve the performance of the page by using dynamic field in the place of dropdowns.
· Implement the functional requirement using object oriented programming.
· Ensure that the impact of this enhancement was handled efficiently across the entire product.

Client : ORACLE Corporation March 2006 -- Dec 2006
Project : PeopleSoft CRM 8.9 Enhancement: Incorporating Infosync Server (ISS/IMS) into CRM
Environment : PeopleCode, Application Designer, Component Interface, Integration,EIP,Nodes
Messaging, IMS Intellisync mobile suite, ISS (Intellisync server), Data Mover, Query
Analyzer, XML Schema MS SQL Server 7.0, Windows 2000, X86 IBM Compatibles
Description : Project involves integration of PeopleSoft application with third party Intellisync server and then server with Outlook. Contacts, Task, Email will synch between outlook and PeopleSoft application. Whole project is the integration between the third party application Intellisync mobile suite with PeopleSoft CRM application
Responsibilities: Functional and Technical Developer
· Involved in the initial integration of PeopleSoft application with third party Intellisync server and then server with Outlook. Involved in deciding the functional requirements like nodes, routing methods, messages to enable this integration of PeopleSoft application with Intellisync server.
· Technical implementation of codes to receive the XML messages and convert and create a PeopleSoft application specific entry in CRM.
· Set up and implement Intellisync mobile suite (IMS) and Intellisync server (ISS) in developmental environment

Client : ORACLE Corporation Dec 2006-Till date
Project : PeopleSoft CRM 8.9 and 9: Integration between CRM and HCM/HRMS applications.
Environment : PeopleCode, Application Designer, Component Interface, Integration, EIP, Nodes
Messaging, Data Mover, Query, Analyzer, XML Schema MS SQL Server 7.0,
ORACLE 9i, Windows 2000, X86 IBM Compatibles
Description : Project involves integration of PeopleSoft application with CRM and HCM/HRMS applications.
Responsibilities: Functional and Technical Developer
· Was involved in the pre design discussion to ensure the functionality of the new feature.
· Define integration points, routing methods and application messaging. Helped in coding to enhance the functionality.
· Develop code lines to transform the XML message into application specific codes.
· Post development involvement in helping QA understand the new functionality and pointers on preparing test cases for the same.

Additional Projects worked based on the Customer Needs:

v Info sync client and Info sync server (ISS/IMS).
Contribution : Resolving critical customer issues with Info sync client and Info sync server (ISS).
Tools : Nokia, puma tech, infoysnc client and Info sync server (ISS/IMS), Application designer,
Data mover, integration broker, XML logger.

v XML Publisher.
Contribution : Resolving critical customer issues with ORACLE XML publisher integration with
People Soft CRM.
Tools : ORACLE XML Publisher, Application Designer, Data mover, Java, XML logger.

v ERMS
Contribution : Resolving critical customer issues with ERMS.
Tools : Application designer, Data mover, ERMS setup steps.

v EIP (Enterprise Integration Points)
Contribution : Worked on integration with SCM, HRMS for testing the flow of data across the People
Soft application.
Tools : Integration Broker, XML messages, Application designer, Data mover, XML Parsers.

v File Layouts
Contribution : Used File Layouts to upload volume data into the record definition.
Tools : Application designer, Data mover, File Layouts.

v Change Assistant and Change packager.
Contribution : Converting the resolutions for customer problem into ZIP format using Changepackager
and applying the resolutions into the database using change Assistant.
Tools : Application designer, Data mover, Change Assistant and Change Packager.

v Enhancements in CDM Quick Create component for Worker role.
Contribution :Worked on CDM quick create template designing for worker role. Created a worker
Template based on the customer inputs and worked on performance tuning for the quick
Create template pages.
Tools :Application designer, Data mover.

v Online Marketing
Contribution : Resolving critical customer issues with Online Marketing. Enhancement of
implementing Adobe Flexcube into OLM.
Tools : Application designer, Adobe Flex Cube, Data mover, XML logger.

Certifications
People Tools 8.42 Certified


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