Writer, Editor, Content Manager, Web Producer Resume

Title
Writer, Editor, Content Manager, Web Producer

Primary Skills
Writing, Editing, Content Management

Location
Canada-ON-Toronto

Posted
Apr-22-09


Selected Work Experience

2000 - 2009
Sterling Publishing (New York, NY): Freelance Writer
* Proposed and wrote twelve children's books.

2009
Centre for Addiction and Mental Health (Toronto, ON): Internal Communications Coordinator (Short-term contract)
* Wrote feature articles for intranet, newsletters and other publications.
* Coordinated production of Breakthrough, Insite and other print publications.

2008 - 2009
Royal Bank of Canada (Toronto, ON): Manager, Intranet Communications
(Short-term contract)
* Established editorial processes, guidelines and governance of new intranet site for the International Wealth Management division.

2005-2008
Yahoo! Canada (Toronto, ON): Senior Front Page Editor
* Senior editor for the Yahoo! Canada home page.
* Responsible for daily programming/supervision of all content on the home page (finding assets, writing headlines/treatments, image treatments, monitoring stats).
* Led the editorial team through daily and weekly meetings.
* Tracked and monitored statistics to help set and meet forecasts.
* Collaborated with advertising sales team.
* Engaged with other front page teams worldwide to share best practices.
* Worked with the engineering team to troubleshoot and launch new projects.
* Wrote/edited articles for the Yahoo! Canada Buzz Log.
* Created and oversaw production of the Yahoo! Canada Buzz Year-in-Review.
* Frequent appearances on TV/radio as pop culture specialist to promote Yahoo! Canada.

2005
Microsoft Canada (Toronto, ON): Sympatico / MSN Web Editor
* Senior editor of the Sympatico / MSN home page, as well as the MSN Today, MSN Hotmail and MSN Encarta home pages.
* Sourced editorial content, developed compelling headlines and imagery.
* Performed troubleshooting for technical issues.
* Ensured that content providers followed editorial guidelines.
* Vetted creative submissions from Sales for adherence to editorial policies and specifications.
* Scheduled, programmed and published advertisements per booking calendar.
* Tracked and monitored traffic and user engagement to ensure levels met forecasts, and to set goals for every channel on the network.

2003-2005
Microsoft Canada (Toronto, ON): Content Editor
* Maintained and created web pages in the shopping section of the Sympatico / MSN web portal.
* Managed client accounts, involving daily communications and planning.
* Performed regular statistical analysis of page views and usage.
* Created special event pages and shopping guides.

2002-2003
Net Integration Technologies (Toronto, ON): Writer/Communications Coordinator
* Wrote brochures, web content, scripts for flash movies, technical manuals, case studies.
* Maintained public web site, reseller site and corporate intranet.
* Created reseller site and other micro-sites as necessary.
* Oversaw graphic production for brochures, logos and flash movies.

2002
British Columbia Ministry of Human Resources (Victoria, BC): Freelance Writer
* Wrote and edited text for the BC Employment and Assistance Orientation web site.

1999 - 2001
Alias|Wavefront (Toronto, ON): FieldWeb Producer
* Responsible for FieldWeb, an intra/extranet for sales staff and resellers.
* Duties included the site's development, concept, focus, schedule, feature set, coordination, documentation, maintenance, and overall quality.
* Produced CD-ROM "toolkits" for sales staff, press and others.
* Coordinated, edited and wrote regularly e-mailed updates about new web content.
* As the company reporter at various trade shows and corporate events, posted articles and photos on the public web site.
* Produced monthly company newsletter.

1998
Bigelow Currie Productions (Toronto, ON): Writer/Researcher
* Wrote Study Guide and press kit material for "Making It Happen" documentary film
* Provided research material to producer and director.

1998
Enterprise Creative Selling (Toronto, ON): Writer/Translator
* Created concept and copy for German Neufang Beer advertisements.

1991 - 1993
Campus Plus (Toronto, ON): Campus Liaison
* Maintained communications between national advertisers and campus community newspapers.
* Coordinated national advertising campaigns and schedules, and managed last-minute changes.
* Planned regional and national conferences, and gave presentations across the country.

1990 - 1991
The Martlet, University of Victoria (Victoria, BC): Editor
* Responsible for producing the weekly newspaper of the University of Victoria.
* Negotiated and planned the yearly budget.
* Hired and supervised a paid staff of ten and over fifty volunteers.
* Assigned, wrote and edited stories.
* Represented the newspaper at regional and national conferences.

1989 - 1990
Alaska Highway Daily News (Fort St. John, BC): Reporter
* Investigated and wrote stories, and photographed for the daily community newspaper.

1988
Department of Consumer and Corporate Affairs (Hull, Que.): Reporter
* Investigated and wrote stories, and photographed for New Rapport, the department's national employee magazine.

1986-1990
CFUV Radio Station (Victoria, BC): Host/Producer
* Produced and hosted weekly jazz program, and monthly literary program.
* Produced various music, news and sports broadcasts on an on-call basis.

Education

1994-1995
York University (Toronto, ON): Bachelor of Fine Arts
* Graduated with honors.
* Won the President's Prize for Poetry.

1986-1992
University of Victoria (Victoria, BC): Bachelor's Degree Program
* Completed the Creative Writing Co-op Program, which alternated work and study terms in order to gain experience and funds for school.

Certifications
See above


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