SAP, HR, Transformation, Business, Work flow, HRO,
Versatile and dependable SAP HR Consultant with significant Functional Global Human Resource experience. Excellent liaison and interpreter between developers and end-users in all aspects of HR functions. Well versed in business process flows, blueprinting, interfaces, technical specifications, configuration, testing and training. Demonstrated ability to interact successfully with all levels of organization. Experienced with Business Process (re-)Design, HRO implementations and transformation with a commitment to attention details with proven ability to handle responsibilities on-time and on-budget.
NORTHGATEARINSO, Norcross, GA 2005 -- 2009 Business Consultant, Reporting Transformation, Computer Associates 1 Conducted GAP analysis with client stakeholders and reporting Subject Matter Experts which resulted in creating standardizing report requests and fulfillment processes. Measured in a 32% reduction in global Business Process Operations (BPO) staffing and 23% increase of client Score Card satisfaction 2 Created training material and executed global WebEx for multi-country (Latin American, China, Poland and US) for NgA service centers on new Standard Operating Process's and report fulfillment 3 Facilitated global workshops to re-negotiate Service Level Agreement with client C-level stakeholders resulting in a increasing profitability
Training and Process Flows, Energy Future Holdings 6 Developed Train-The-Trainer (TTT) for use by non-technical client trainers in company wide roll out of newly implemented HRIS system to end users under tight deadlines and system performance issues 7 Managed project team of Trainers and developers to create comprehensive end user training manuals for Personnel Administration (PA), Payroll (PY), Organizational Management (OM) and Benefits (BN) modules highlighting client customization. 8 Executed successful training course for Trainers of Time Management, Personnel Administration and Benefits module resulting in smooth transition to internal trainers 9 Supported TTT effort during end user roll out and acted a liaison to developers to clarify user issues and define system errors 10 Conducted training for NgA BPO unit on client specific needs and created Go-Live strategy for error free support transition 11 Designed work flow process's for all actions to flow into SAP. Worked with international development team to ensure integration Functional SAP Consultant, Testing and Transition, Agilent 1 North American BPO Implementation on euHReka platform. 2 Worked with ABAP resource to develop complex vendor interface. 3 Conducted all interface testing to vendor specifications within tight deadlines. 4 Worked with client to smoothly transition to HRO environment. 5 Designed work flow process's for all actions to flow into SAP. Work with development team to ensure integration.
Functional Lead, Momentive Performance Material 1 Global SAP Implementation of ECC 6.0. 2 Conducted workshops to document customization of Momentive system to meet global configuration needs of all internal customers. 3 Blueprinted requirements for Personnel Administration and Benefits module. 4 Configured Personnel Administration and Benefits module according to global footprint. 5 Tested global configuration to ensure meets clients' specifications. 6 Created training material and conducted global client training for client on site and via WebEx
Functional Lead, adidas Group / Reebok 1 Global Consolidation. 2 Conducted workshops to document customization of adidas system to meet global needs of newly acquired Reebok. 3 Blueprinted requirements for Personnel Administration module. 4 Configured Personnel Administration module according to existing global footprint with local customization. 5 Created testing plan and conducted testing with client for user acceptance. 6 Planned end user training strategy developed training material and conducted end user training workshops.
Consultant, Gerdau Ameristeel 1 North American Implementation. 2 Reviewed and analyzed client needs for Time Management and Benefits module 3 Worked directly with client to Blueprint Payroll, Benefits and Time Management modules for US and Canada. 4 Configured Time Management module with negative time for 74 locations and 24 hour operations.
Personnel Administration Team, Hospira Corporation 1 Europe, Latin American and Asia Pacific Implementation. 2 Analyzed requirements and configured Personnel Administration and Benefits according to global footprint. 3 Worked with end users to ensure system configuration was customized to country specific compliance requirements. 4 Tested and made corrections to configuration to enhance functionality and ease of use for end user. 5 Analyzed clients existing Organization Management requirements and configured structure
BENETEMPS, Needham, MA 2004 -- 2005 Sterling Autobody Collision Centers (Subsidiary of AllState Insurance) Benefits Consultant 1 North American Benefit Administration. 2 Analyzed and developed workflows for human resource and benefits process's: FMLA, new enrollments to all welfare, retirement and insurance plans for employee base of 1500 with a 74% attrition rate. 3 Tested newly implemented HRIS and payroll system while working with implementation team to correct defects. 4 Created Human Resources and Payroll Policy Handbooks.
Benefits Consultant, Wellington Management, LLP. 1 Global Benefit Administration. 2 Administered global Leave of Absence program. 3 Respond to employee benefit related questions and resolve data conflicts and insurance coverage issues working in conjunction with vendors for timely resolution. 4 Audited and reconciled all insurance programs. Maintained employee enrollments, terminations and status changes through HRIS processing of new hire and benefit maintenance records. 5 Tested all code changes in Benefits module in PeopleSoft HRIS system during upgrade.
KNAPP, SCHENCK & COMPANY INSURANCE AGENCY, INC., Boston, MA 2003 -- 2005 National Insurance Agency Human Resource Consultant 1 Created the Human Resource function which included but not limited to Policy and Procedures Manuals, Employee Handbook and comprehensive benefits package, New Hire process's. 2 Create On-Boarding process and Benefits Open Houses during enrollment period. 3 Administer of 401(K) plan, Section 125, medical, dental and insurance plans all employee. 4 Implemented ADP PCPayroll and HRIS system with minimal error. 5 Processed semi-monthly payroll for three multi-state companies using outside vendor. Administer Leave of Absence Program. 6 Ensured compliance with all Federal and State employment reporting requirements. 7 Developed compensation plan for all levels of employee's utilizing performance review process.
NOVA BIOMEDICAL, Waltham, MA 2001 -- 2003 Human Resource Assistant 8 Oversaw personnel files. 9 Maintained Master Data for new hires, status and payroll changes in ADP HRIS system. 10 Maintained Company security system. 11 Conducted weekly On-Boarding process. 12 Created successful Mentor program for new hires. 13 Worked with employees and management to resolve employee relation's issues.
HR050: Human Resources HR305: Master Data and Time Recording HR306 Configuration of Time Recording HR310: Time Evaluation HR505: Organizational Management HR506: Advanced Organizational Management