Trainer, Technical Writer Resume

Title
Trainer, Technical Writer

Primary Skills
Adobe Creative Suite, MS Office Suite

Location
US-SC-Columbia (will consider relocating)

Posted
May-13-09

EDUCATION
Master of Arts, Professional Writing, Chatham University, Anticipated: December 2009
Bachelor of Arts, English~Professional Writing, Francis Marion University, May 2005
High School Diploma, College Preparatory, Marion High School, June 1999

RELATED COURSEWORK
Business Writing
Technical Communication
Advanced Business Communication
Writing for Digital Media
Technical Writing and Editing
Professional Writing and Rhetoric

EXPERIENCE

Client Support Representative ADP Tax Credit Services, December 2007-Current
? Contacts clients to ensure compliance with government tax-credit program.
? Conducts system training, by email/phone, per client and location needs.
? Acts as point-of-contact for clients in the web-in tax credit screening program.

Senior Administrative Assistant, Francis Marion University, March 2006-May 2007
? Served as administrative assistant for 4 counselors and department director.
? Answered high volume of calls and processed high volumes of paperwork.
? Conducted work study and high school financial aid workshops for 20+ people.
? Created marketing materials and office documents to improve office dynamic.
? Ensured the correct receipt of student scholarship and loan checks.
? Completed student I9 and W4 paperwork for campus employment.
? Maintained and updated student job and scholarship posting board.

Cashier, Wal-Mart Super Center, May 2004~February 2006
? Handled cash and credit card transactions in retail store environment.
? Successfully managed high volume sales during peak seasons and holidays.
? Duties included shelf stocking and display setup.

Communications Intern, Pee Dee Coalition, January 2005 ~May 2005
? Conducted personal and phone interviews to collect information for news articles.
? Wrote news articles, press releases, and media advisories to distribute to local press.
? Designed and developed PowerPoint presentations, flyers, and display boards.

Writing Tutor, FMU Writing Center, August 2000-April 2002
? Directed in-person and telephone inquiries to the appropriate locations.
? Fulfilled clerical responsibilities including filing and typing.
? Scheduled and completed in-person writing tutorials.

ADDITIONAL QUALITIES: Highly organized and detail oriented. Able to manage multiple tasks simultaneously, established interpersonal skills, extremely positive and motivational. Some experience with Adobe Creative Suite. Skilled in Microsoft Office Suite.


REFERENCES UPON REQUEST

Certifications
See above


You must be logged in and have a current resume access subscription. Login or Register »

Resumes in Columbia, SC | Resumes in South Carolina

View other Trainer, Technical Writer resumes, Technical Writer resumes