Resume of Senior Manager Software Testing and Quality

Title
Senior Manager Software Testing and Quality

Primary Skills
Testing, Quality, Software

Location
Canada- (will consider relocating)

Posted
Feb-01-07


Summary:
Has 12 years of experience in Quality Systems. As software professional has 10+ years of experience in implementing QA throughout life cycle
of software applications and development.
•Experience of working with Quality Assurance and Testing teams of 25-50 persons (Manual and Automation) of Web based and client-server

Products and Projects
•Hands on Experience of Blackbox and Automation Testing
•Abundant Resource Management, Budgeting, Estimation and Project Planning experience
•Part of Quark Worldwide member of Process Group responsible for Improving Software Processes
•Key member of implementation group of SCRUM (Agile Methodology of Software Development)
•Experience of working in well known software companies like QUARK, NIIT (SEI CMM Level 5), MECON (ISO 9001).
•Voracious reader and In continuous pursuit of academic and professional development in related areas
•Excellent analytical and communication skills
•Conducting Beta Testing, Customer Acceptance Testing and Data Migration
•Experience with clients from USA, Canada, Japan, Germany and India.
•Good knowledge of S/w Metrics and Quality Models
•Certified Software Quality Analyst from QAI, USA.
•Completed QAI courses on Project Management Plus and Software estimation
•Domain areas were ERP/CRM, Publishing, Manufacturing, etc.
•Member, Quark's Business Review Committee (BRC)
•Member, Quark's Human Resource Critical Review Committee

Current Tasks and Responsibilities:
Presently working as Director (Enterprise QA).
•Quality Certification of enterprise level Products and Projects
•Manual and Automation Testing of Product
•Resolving Customer Issues and consolidating New Customer Requirement during Pre-Release, Beta Testing and Post-Release
•Reviewing Requirements and other documents
•Setting up of Test Labs for Customer Workflow Testing
•Beta Testing and Implementation
•Resource Management, Budgeting, Estimation and Project Planning
•Developing Methodologies for QA processes for Quark Worldwide
•Interacting with Customers, Product Management and Development Teams
•Quality Group's Status Presentation to Senior Staff

Current Organizational Hierarchy:
Vice President -> Director (Quality) ->Senior Project Manager(Quality)(1) and Managers (2) -> Team Lead (8) -> Sr. Software Engineer (15)
-> Software Engineer (20)


Qualifications:

Certified Software Quality Analyst (CSQA) 2002 QAI, USA
Certified Software Quality Professional (CSQP) 2001 STQC, Ministry of Information Technology, New Delhi
MBA (IT) 2005 Institute of Advanced Studies, Gandhi Vidya Mandir, Rajasthan 74%
PGDMM 1996 IGNOU, New Delhi 73%
B.E. (Mechanical) 1991 Bhagalpur College of Engineering 79% Topped

EXPERIENCE Summary (starting with the latest):
All Quark Enterprise Products:
1.Phoenix (New Generation Quark Publishing Platform)
2.QPS 3.6 (Quark Publishing System)
3.QDDS 4.0 (Quark Dynamic Document Server)
4.QESS 3.5 (Quark Enterprise Server Suite)
October'05 -- Till Date
Client: Publication Industry across USA and Europe (Newspaper, Catalogs, Book Publishing houses, etc.)
Role:Director - Enterprise QA
The Products
Quark's enterprise level products are industry level leading publishing software across the world. They help in several workflows of

publishing industry like managing editing of Articles and publications, modifying Xpress documents over web, reviewing and commenting

documents over web, articles and asset management etc.
Platform: Microsoft .NET + Cocoa (Client) and Spring Framework
Responsibilities:
•Please see current tasks and responsibilities above

Product: Quark Commerce Management Solution
(QCMS) 2.5/MECM (2.0) at QUARK, Chandigarh
December '03 -- October'05
Client: The Chevy Duty Inc., USA (Leading Chevrolet Truck Catalog Company) The Added Touch, Canada (A leading Catalog Company)Mindware Inc.,

USA
Role: Project Manager QA (25-30 permanent and 15 temporary quality engineers)
The Product
QuarkCMS 2.5 is a comprehensive eCRM package catering to Catalog Industry for managing their business processes from Merchandise Analysis,

eCommerce Portal, Purchasing, Sales, Financials, Product Data Management, Pricing, Taxation, Customer Service, and Call Center to Warehouse
Management.
Platform: Microsoft .NET Framework
Responsibilities
•Account Manager for Data Migration, Beta Testing, Implementation and Customer Acceptance Testing of the product for Chevy Duty
•Certification and Release of the product from QA side
•Legacy Data Migration
•Certifying Correctness of Legacy Data through Customer Workflows
•Handling Manual and Automation Testing of Product
•Part of Onsite Customer Acceptance, Training and Implementation Team
•Requirement Reviews of Use Case Documents

Product: QCP 1.0(Mercury 1.0) at QUARK, Chandigarh
October '01 -- December '03
Client: QDI, USA, QMH, Switzerland, KK, Japan
Role: Handling 15-20 quality engineers
The Product
QCP is an ERP and CRM Product for handling QUARK's worldwide sales. Modules are Call Center, QuarkStore, Customer Services, Warehouse

Management, Sales Order Processing and Product Data Management and their integration with Oracle Inventory, Oracle Financial, Credit Card

Processing and Address Verification System.
Platform:WIN 2K/IIS/SQL Server/J++/XML/HTML
Responsibilities
•As Above

TSEMasterDB at NIIT, New Delhi
March'01 -- Sep'01
Client:Tokyo Stock Exchange, Japan.
Role: Team Lead of Quality assurance Team 10-12 engineers
The Project
This intranet system called Master DB System involves 1200 function points and manages information of member companies of TSE and centralizes

the data storage. The member companies are those, which are registered with TSE and are qualified to trade at TSE floor.
Platform: WIN NT/Weblogic5.1/EJB/JSP/Java/Oracle 8i
Responsibilities
•Quality Assurance and Testing in the project
•Black Box and Automation Testing
•Interacting with Client and Development Team
•Requirement Review based on Knowledge Transfer
•Developing test plans, guidelines and checklists for reviews and testing
•Developing Methodologies for QA processes with SEPG as per SEI CMM guidelines
•Maintaining Project Data

RecruitCoWebSite at NIIT, New Delhi
Aug'00 -- Feb'01
Client:NTTData, Japan.
Role:Team Lead of Quality Assurance team of 8 engineers
The Project
Portal caters to the need of different companies wishing to publish their job advertisements on web. Companies can use this website with the

help of Recruitco.The whole project consisted of about 700 screens and related components of EJB and JSP.
Platform:WIN NT/Weblogic5.1/EJB/JSP/Java/Oracle 8i
Responsibilities
•As Above

Computerization of Materials Management and Establishment at MECON
Jul '99 -- Aug'00
Client: NML, Jamshedpur
Role: Member and Team Lead of Development and Quality Teams
The Project
The main feature of the system provides the company with full functionality for its Materials Management and Establishment related functions.
Platform: WIN NT/Oracle 8/ PL/SQL/Developer 2000
Responsibilities
•Requirement Analysis of the Project
•Coding and DB design
•Developing test plans, guidelines and checklists for reviews and testing
•ISO implementation at site offices

Other Projects and Major Responsibilities May '96 - Jun '99
Training Base of Bokaro Steel Plant Employees
Drawing Record Maintenance System
Project Construction Water Requirement
Equipment and Invoice Monitoring for Construction Project
Role: Member and Team Lead of Development and Quality Teams
Responsibilities
•ISO implementation in the department
•Requirement Analysis of the Project
•Coding, DB design
•Functionality Testing and Integration Testing

Previous Experience
Sep '92-- Apr '96
Joined MECON Limited a leading Public Sector Engineering Consultancy Organization after graduation and was given induction at Bokaro Steel

Plant, training on Project Management and Total Quality Techniques. I was responsible mainly for Contracts and Sales activities and was later

inducted into the Software Group of Bokaro Steel Plant Modernization Project. I was member of ISO 9001 Quality Steering Committee from August

1994 onwards.


PERSONAL INFORMATION:
Date of Birth : 20-June-1971
Marital Status : Married
Nationality : Indian
Sex : Male
Passport No : Z-087134 (valid till 2010)
Time required join : Two months

Certifications
CSQA, CSQP , Eligible to work in Canada


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