Resume of Technical Writer

Title
Technical Writer

Primary Skills
Technical documentation writing

Location
US-FL-Deltona

Posted
May-17-07

PROFESSIONAL SKILLS

RAIL TRANSPORTATION TRAINING PLANNER/COORDINATOR
Major duties were organizing the contractual training requirements with the maintenance department and subcontractors, determining that the correct process ensued, review of internal developed training, on-site workshops with maintenance concerning external and internal training and coordinated with the operations department on similar processes. The development of training documentation on standards, work instructions, policies, tracking logs, review processes, training procedures and learning programs including train the trainer.

THEME PARK EDITOR TECHNICAL PUBLICATION
Managed and supervised technical publications department that included technical writers, graphics artists and photography personnel as a team on routine and project oriented tasks in the development of ride legislation documentation, manuals for manufacturers requirements, and other technical documentation. Coordinated the final editing of overviews of attractions with the engineering and service manager team, development of corrective maintenance procedures and other technical documentation development and updates.

THEME PARK TECHNICAL DOCUMENTATION DESIGN AND DEVELOPMENT
Technical writer, editor, team supervisor and budget manager for mechanical maintenance and ride control operation and maintenance manuals for various new attractions, existing attractions, tram transportation vehicles, lockout/tagout requirements and supplemental safety manuals. Tasks included developing documentation templates in various software, document development processing with associated graphics both line and photo art.

RAIL TRANSPORTATION DOCUMENTATION DESIGN, DEVELOPMENT AND DELIVERY
Technical writer for operation and maintenance manuals for carbody exterior and interior, truck, coupler, air brake systems and subsystems, The writing and development of training documentation on various technically written operation and maintenance manuals to be used for the majority of major car systems and locomotive systems including exterior and interior, truck, coupler, air brake systems and subsystems, entry level documentation for engine, fuel, lighting, air conditioning, automatic train control, traction power and power control systems. Technical writer of course outlines and training materials for general familiarization training sessions for technical and management personnel on liquefied natural gas for transit buses, various training sessions and materials concerning operation procedures for electric trolley buses and training materials for automatic ticketing machines.
Created, reviewed and recommended procedures for contractor contracts, maintenance and operational manuals, equipment selection for the new training center facility and training materials, transit police training program, new hire training program, train the trainer program, created models for instructor and student guides and technical manual documents and review processes, guidelines for evaluation procedures, on-the-job training, instruction in needs analysis, task analysis, training philosophy, contract and manual review, rules and procedures and procedures concerning contractors contract obligations and requirements.

PRINT INDUSTRY DOCUMENTATION DESIGN, DEVELOPMENT AND DELIVERY
Technical writer and trainer using a performance based training program (Instructional Development Learning System) for the lithograph printing company on binding machinery and off-line machinery.

RAIL DOCUMENTATION CONTRACTORS, TRANSIT COMPANIES AND EQUIPMENT
Trilon Educational Corporation - Light rail vehicle O&M documentation, training materials and training for the Los Angles County Transportation Commission; commuter passenger cars training documentation and training for air brakes in conjunction with ALSTOM Corporation for New Jersey Transit Rail.
MRA Inc - Bi-level commuter passenger cars training materials and training for Long Island Rail Road, heavy rail subway cars for New York City Transit Authority,
TransEd Inc - Electric trolley cars O&M manuals, training materials and training for Miami Valley Rapid Transportation Authority; liquefied natural gas buses training materials in conjunction with EA Engineering Technologies for the Mass Transit Administration of Baltimore Maryland; automatic ticketing machine O&M manuals and training materials in conjunction with Autoscan System Inc for New Jersey Transit Rail Operations; elevated rail car training consulting services for training planning, coordination and implementation for the Training Department of the Taipei Rapid Transit Systems Corporation Preparatory Office Taipei Taiwan.
CANARAIL Consultants Inc - High speed rail cars training consulting services for training planning, coordination and implementation for the Training and Certification Office under the Railway Operating Division of the Taiwan High Speed Rail Corporation.
NON-RAIL DOCUMENTATION COMPANIES AND EQUIPMENT
R&R Donnelly Sons Inc - Binding machine and off -line machinery training documentation and training.
Walt Disney World Company - Theme park and water park attraction maintenance documentation.

RAIL INDUSTRY MANAGEMENT/SUPERVISION/TECHNICALTASKS/TRAINING/DUTIES
Managed $1 million grant after procuring for new commuter multiple unit passenger cars for the design and construction of training rooms, purchase of training and classroom equipment and materials, writing training materials, obtaining consulting services, provided technical editing services, conducted train the trainer sessions, and performed training sessions for over 400 employees,
Supervised individual training coordinators in staff development, created training programs for maintenance personnel which included writing, editing, video production, photography, needs analysis, and incorporating company objectives, production schedules and maintenance shops, inventory control, maintained services records and supervised equipment purchases.
Technical documentation supervisor for editing vendor manuals for newly designed commuter cars and maintaining technical expertise levels on existing equipment and provided technically written materials for use with company programs,
Training supervisor, coordinator and trainer supervised outside consulting training to include writing, editing, technical expertise and final approval of programs, created training programs for maintenance and transportation personnel on locomotives and rail cars, instructed maintenance personnel, developed inventory control programs, supervised maintenance shops and managed human resources activities, coordinated and performed training sessions on heavy rail cars, locomotives and commuter cars, trained employees on new air system techniques and developed video training programs for maintenance and other departments.
Rail duties included performing general inspecting, repairing and testing procedures on rail cars, inspecting and repairs on diesel locomotives; air brake system inspecting, repairing and testing procedures on rail cars and locomotives and supervisor of maintenance personnel as a relief foreman.

EDUCATION/ORGANIZATIONS
Brookdale Community College Associate Degree in Liberal Arts 1985
Air Brake Association, Society for Technical Communication

COMPUTER/IMAGING EXPERIENCE
Software: Microsoft products, WordPerfect products, FrameMaker products, PageMaker products, and Adobe Acrobat products. Imaging Tools: CorelDraw products, Picture Publisher products, Micrografx products, and Adobe Photoshop products. Experienced in print and digital photography and video for technical training materials.

Certifications
See above


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